Average salary: Rs900,000 /yearly
More stats ...and support to students. With a focus on customer satisfaction, Hikeedu strives to address... ...students to improve service quality.
Managing escalations, cancellations, and working towards... ...complaints and providing appropriate solutions within the time limits.
Following communication...
Hike Education
Gurgaon
1 day ago
...complete information by using the right methods/tools.
Handle student complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Skills: communication skills, escalation resolution, customer support, voice processing...
Hike Education
Gurgaon
1 day ago
Rs 7 - 11 lakhs p.a.
...integration with technology. Assess current state, identify customer requirements, and define the future state and/or business solution. Research, gather and synthesize information. Must have Skills : Customer Communication Management Solutions Good to Have Skills : Adobe Analytics...
...response times via phone, email, and chat to ensure exceptional customer experiences.
Field, triage, diagnose and resolve basic issues... ...closed-loop follow-through and resolution of issues.
Define and manage troubleshooting best practices for team including providing...
Prometric
Gurgaon
1 day ago
...within a higher education context.
• Demonstrated ability to develop and implement strategic initiatives.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Creative and innovative thinker with a knack for problem-solving....
Savanna HR
Gurgaon
1 day ago
...Provide accurate, valid and complete information by using the right methods/tools.
Handle student complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Eligibility & Offerings
Graduate/Post Graduate in any...
Hike Education
Gurgaon
1 day ago
...A customer service representative supports customers by providing helpful information, answering questions, and responding to complaints. They're the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and...
MyEducationMate
Gurgaon
2 days ago
...brand visibility globally.
Job Description
As the Customer Success Manager (CSM) Lead, you will be responsible for driving customer... ...managing relationships with brands and key stakeholders
Solution selling - you understand that customers want the benefit and...
...engage 5-6 clients daily.
Guide potential customers through the sales process from... ...Develop and maintain a corporate database; manage lead generation, deal negotiations, and documentation... ...in application-based and print-on-demand solutions, especially for secure documents....
...upon a time, local businesses could attract customers through advertising and word of mouth.... ...come from using multiple applications to manage and optimize their marketing and customer... ...find that their use of fragmented point solutions keeps them from achieving true customer insights...
...Location: Gurgaon / Noida
What you’ll be doing:
• Manage the proposal lifecycle basis requirements for Request for proposal (RFP), Request for Bid (RFB)/ Request for Information (RFI)
• Understand and analyze RFP requirements, draft proposal outline and maintain rigor...
...eagerness to learn and a strong commitment to serving our growing customer base. The candidate will execute the Customer Retention... ...distribute campaign performance to the marketing team. - Work with management to define KPIs, create reporting, analyze campaign performance....
Rs 20000 - Rs 25000 per month
...include:
Conducting post-sales follow-ups with clients to ensure satisfaction and address any queries or concerns they may have.
Managing accounting tasks such as invoicing, billing, and generating bills accurately and in a timely manner.
Maintaining meticulous...
...Exp 14years
Industry Recruitment/ Staffing
Budget 5LPA
Location Gurgaon
Overview:
The Customer Success Manager plays a crucial role in ensuring the satisfaction and retention of our Partners. They are responsible for building strong relationships with Vendors...
Job Title : Senior Manager -Business Systems & Solutions ( Leadership role )Company : Global Finance FirmLocation : GurugramExperience: 15+ years in delivering solutions and managing large-scale technology systems in the Asset Management/Financial Services industry only.Role...
...the end-to-end process from the BSI depots-warehouses/plants to customer’s depots/state depots or stores, in line with the different... .../He will also have to be responsible for the deposit/warehouse management and respond int time to all Excise & Taxation rules from the state...
...of sales target through new and existing clients.
Build and manage company partnerships and alliances for the growth of the company... ...MS-Excel skills
Must have work Experience
~8-10 years of customer facing Business-to-Business Client Acquisition, Channel, Alliances...
votre rôle
To have overall accountability for the Quality of solutions provided to multinational Customers. (measure service provided against defined Service Level Agreements)
Service Level Management
Prepare and publish Program Plan (including Program Structure /...
...optimum communication strategy Complete understanding of systems & processes.
team in the creation, editing, approval, and delivery of customer communications
communications as and when needed
with other functions on specific communication needs
communications plans...
...materials for labels and graphic applications; tapes and other bonding solutions for industrial, medical, and retail applications; tags, labels... .... Learn more at
Job Description
RESPONSIBILITIES
Customer Centricity
Help the organization succeed by implementing...
...services growth in your region. - Establish relationships with new customers and secure contracts that achieve assigned sales quotas &... ...indirect methods such as networking - Make presentations to senior managers and decision makers - Work with technical staff and product specialists...
...of cutting-edge cybersecurity software solutions, dedicated to safeguarding businesses against... ...hybrid network security and management platform designed specifically for small... ...excited to announce an opportunity for a Customer Success Operations Manager to join our Network...
...experimental Sales managerB2B responsible for customer acquisition via Sales and channel market... ...Geography via Channels. The Sales manager will establish sales supremacy in the city... ...territory management or SAAS, Cloud Sales, Solution Selling & Corporate Sales. Gurgaon & Noida...
...Manager - Solution Architect - COR028011
With a startup spirit and 115,000+curious and courageous minds, we have the expertise to go deep... ...teams to support the exciting transformation journeys of our customers.
With a solid background in IT core technologies and solution...
...Role - Manager sales Experience : 8-10 years Location - Bangalore/ Mumbai/ Gurgaon Must have... ...is in charge of developing business solutions. The main goal is to generate more revenue... ...Consulting requirements. - Should map potential customers and generate leads; Responsible for brand...
Job Description
Sr. Technical Account Manager – Customer Success
...Overview:
The Customer Experience Management role is critical to the organization as it directly impacts the satisfaction and loyalty of our customers... ...analysis to drive decisionmaking
Implement technology solutions to enhance customer experience
Manage and optimize...
...Manager - Customer Care - BFS035013
With a startup spirit and 115,000+ curious and courageous minds, we have the expertise to go deep with... ...working with digital teams on introducing breakthrough technology solutions into operations
• Demonstrate lean six sigma framework...
...rapidly across India with 10% of the overall customer universe already onboarded on the... ...identify trends and implement proactive solutions to nullify key customer pain points.... ...Gurugram Haryana.
Customer Experience Customer Escalation Management Net Promoter Score
votre rôle
The Customer Asset & Data Manager (CADM) is accountable and responsible for managing the customer asset and data information on a customer solution through the lifecycle of the customer