Average salary: Rs900,163 /yearly
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...Job Title: Manager | Customer Experience and Insights
About noon
noon.com is a technology leader with a simple mission: to be the best place to buy and sell things. In doing this we hope to accelerate the digital economy of the Middle East, empowering talent and businesses...
...candidate will be responsible for overseeing all aspects of our customer experience operations pertaining to customer experience team. The... ...our customer experience.
Key Responsibilities:
Lead and manage the day-to-day operations, including hiring, training, and coaching...
...rapidly across India with 10% of the overall customer universe already onboarded on the... ...KEY ROLE AREAS
Lead overall customer experience and support team focused on customer escalation... ...Haryana.
Customer Experience Customer Escalation Management Net Promoter Score
...Description
Job Summary:The Assistant Manager for Net Promoter Score (NPS) is responsible... ...strategies to measure and improve customer satisfaction and loyalty. The role involves... ...functional teams to enhance overall customer experience. The ideal candidate should possess...
...Overview:
The Customer Experience Management role is critical to the organization as it directly impacts the satisfaction and loyalty of our customers. This position is responsible for developing and implementing strategies to enhance the overall customer experience drive...
...We are on the hunt for our next Customer Service Champion!
As part of the Zomato Associate... ...roles across sales, operations, program management, support, supply chain, and category... ...the ‘table’:
Zealous Customer Focus- Experience in a fast-paced customer service and...
...About the Opportunity Role: Operations - Customer Experience
Level: Assistant Manager
ReportingTo: Manager - Customer Experience
Location: Gurgaon
About the Function
The Customer Experience Team focuses on improving the customer contactagendas like Customer...
...Job Description : - Customer Service is one of the key functions at ET Money. It's one function where we directly interact... ...- Empathy and speed are two keys levers that help us manage the flow and create a positive experience for users. Role & Responsibilities : - You will have...
...capabilities in the mobile domain.
In 2023, our customers (Electricians, Panel Builders, Electrical... ...will be your role
As mobile solution manager your role will be pivotal in overseeing... ...applications.
Reporting to the Mobile Experience Manager, you will be responsible for...
...Job Description
ABOUT THE ROLE AND TEAM
The Knot Worldwide is looking to add Customer Experience Reps to our growing department. You will partner with our team members that focus on Couple Support, Registry and/or Stationery both in local TKWW offices as well as remote...
...Description
1) Job Purpose
Support fabricators in execution of customer orders on time, ensuring maximum customer satisfaction... ...issues at sites
Create reports and share with the reporting manager, also share insights into the performance of trainees
Order Execution...
...Get to Know our Team:
Agoda's Customer Support Team understands that travel can be an everchanging... ...look for ways to improve our customer's experience. We quickly adapt to challenges by... ...environment. As a Contact Center Team Manager based in Gurgaon , you will support both...
...Role/Job Title :Banker-Customer Experience
Function/ Department :Branch Banking
Job Purpose:
The role entails providing best in-class customer service to become their banking partner of choice through efficient and cost-effective customer engagement. The role bearer...
...train delay prediction, PNR confirmation prediction and automated customer service.
Job Description
We are looking to hire a Senior Quality Analyst, Customer Experience to play the key role of managing process quality for customer service. He/She will drive the...
...leading global provider of integrated energy management solutions. We measure and analyze energy... ...support for internal and external customers using ITIL-based practices and procedures... ...assigned or required
Professional Experience (years)
2+ years of experience in customer...
...emphasis on employee engagement and work-life balance.
Job Family
Ecommerce Customer Experience
Key responsibilities
The Customer Experience Partner is responsible for managing the Ecommerce Operations with following main responsibilities:
Interacting with...
...As an Executive Customer Experience , champion all our users’ happiness. Someone driven by an obsession for providing the absolute best resolution and service to our customers, as well as, amazing support experiences
Core to our culture, you will work in small, fast...
...operationalizing the consumer service / installation teams in their respective territories
Ensure to deliver on customer centric KPIs i.e. NPS.
Ensure complaint management and personally attend to major consumer complaints in the region and ensure fast resolution.
Manage...
...Summary
Customer Service
Delivers the brand promise and provide exceptional guest... ...Qualifications
Minimum 2+ years of experience in similar position.
Ideally with a relevant... ...or diploma in Hospitality or Tourism management.
Excellent problem solving and interpersonal...
...Job Description
Monitor and manage our brand's online reputation across social media... ...Respond promptly and professionally to customer feedback, complaints, and grievances on social... ...address performance problems
Proven experience in social media management, online reputation...
