...Designation : CONTACT CENTER TRAINER
Job Overview:
The contact centre is the first... ...starts here. The role of the trainer will be managing all training needs end to end. The... ...solving, conflict resolution, and patient/customer engagement.
· Conduct effective induction...
...reliable and secure network solutions, and customized IT and Telecom solutions for businesses... ...We are seeking a dynamic and experienced Manager Customer Support to join our team, specializing... ...:
Serve as the primary point of contact for BFSI clients, understanding their business...
...Blockchain marketing, recruiting, media management, press releases, conference production, and... ...CryptoNewsZ.
We are hiring for Customer Success Manager skill for CryptoNewsZ... ...organizations.
Act as the main point of contact for customer inquiries, concerns, and escalations...
...Customer Success Manager, India
About Viamo
Mobile technology is revolutionizing how organizations engage with the people they serve. More... ...resellers' teams.
Engage closely with key customer contacts
Identify expansion opportunities and partner with the Sales...
...Customer Relationship Manager Roles and Responsibilities : Shift timings : General shift - 6 days working Location : Lotus Corporate Park, Goregaon East, Mumbai. 1) Collecting and analyzing customer data 2) Using CRM systems to manage relationships 3) Developing new ways to...
Rs 2.4 lakh p.a.
...Globus Logisys is one of the most customized international logistic service provider and progressively expanding supply chain partner to top... ...Profile
You have at least 1 year experience within a CRM Manager role, ideally within the Transport & Logistics industry.
You...
1. Synthesize feedback across the various customer channels and provide weekly
updates to functional and category heads
2. Oversee the Personal shopper program
3. Design and manage the Membership program and associated members within the
program
4. Monitor all customer...
votre rôle
Representing and champion the Customer within Orange Business Services
Fully understanding the nature of the Customer... ...the broad areas:
root cause analysis
proactive problem management
customer health check
proactive health dashboard...
...have overall accountability for the Quality of solutions provided to multinational Customers. (measure service provided against defined Service Level Agreements)
Service Level Management
Prepare and publish Program Plan (including Program Structure / Roadmap / Governance...
...- Job Title: Senior Manager, Customer Success (Account Management)- - Company Overview : [Company Name] is a leading provider of [describe your... ..., retention, and expansion. 3. Serve as the primary point of contact for key client accounts, building strong relationships with stakeholders...
...Leadership and operational management
Take an active role in enhancing the CCD team s performance... ...Conduct formal performance appraisals of Customer Care Team Lead(s) including annual goal... ...the individual development of Customer Contact Team Lead(s) and guiding best practices...
...eagerness to learn and a strong commitment to serving our growing customer base. The candidate will execute the Customer Retention... ...distribute campaign performance to the marketing team. - Work with management to define KPIs, create reporting, analyze campaign performance....
...learning through mentoring. It is in the Customer Success team that a permanent position... ...for an exciting role as a Digital Project Manager - Customer Success ?
Join our... ...with C-level executives and operational contacts.
Onboarding
Plan the project launch...
...exceptionally great products, awesome user experience and best in class customer service to our users. We have started with our first step by... ...& Trading platform – Dhan (
As a Customer Service Managers would be responsible for overseeing teams of Customer Service Representatives...
...Responsibilities & Key Deliverables
Background and Understanding - Have thorough understanding of Customer Experience Landscapes in automotive industry from customer acquisition to ownership. Needs and wants of todays and future customers. Know-how on Industry wide Tech...
...This is a remote position.
Job Description
Customer Success Managers
Remote
Job Summary: Our client is looking... ...customer needs effectively.
Serve as the primary point of contact for assigned customer accounts, building strong, long-...
...Bank Partnerships and Relationship Management :
Develop and maintain strategic partnerships with banks and financial institutions... ...organizational goals.
Requirements
Post Graduation
Prior relevant experience
Customer Experience Customer Excellence Key Accounts
Rs 10 lakh p.a.
...Role - Manager - Customer Experience Location - Mumbai / Chennai
About the role
The operations delivery function is at the core of processing every customer financial transaction. It links risk management and control processes to help protect the organizations assets...
...Job Title: Enquiry Management Executive Location: Nariman Point, Mumbai Package: Upto 3.6 LPA Experience : 0-1 yrs Qualification: Graduate... ..., providing timely and accurate information to potential customers, and ensuring a positive experience throughout the inquiry process...
...end-to-end process from the BSI depots-warehouses/plants to customer’s depots/state depots or stores, in line with the different Route... ...development of the Depot coordinators and the warehouse management
Qualifications
~ Engineering or supply chain graduated
~...
...in Philadelphia, USA. It serves a wide range of multinational customers across diverse industry verticals, providing services that include... ...; barge services; complementary port services; origin management, export freight forwarding; import customs clearance and regulatory...
...The community manager will be responsible for managing the overall experience of customers visiting our clinic in Bandra. With this clinic, we not only aim to provide the best mental health treatment but also strive to make it a world-class community for all things mental health...
...: 03 years Plus
Joining Period: immediately or within 1 month
Job Description:
We are looking for an experienced customer relationship manager to be responsible for engaging with
key customers by building and preserving trusting relationships. The customer relationship...
...CRM JD Customer Relationship Manager - Developing and implementing strategies to improve customer satisfaction and retention. - Building and maintaining strong relationships with key clients. - Identifying opportunities for upselling or cross-selling products and services....
...Responsibilities :keywords like UI/UX developer, Adobe XD, Prototyping, Figma, Wireframing.1. Understand and map the existing customer journey2. Work closely with product manager, IT team to improve customer experience3. Design A/B testing experiments with the help of analytics team to...
...Assistant Manager 1. Managing the day-to-day activities of the team 2. Implementing a timeline to achieve targets such as : - Daily closure... ...of team members to maximize their potential. 8. Motivating customer service team to meet goals. 9. Leading performance reviews for team...
1. To Lead and manage a team of 2 Associate Managers and 15-25 Customer Service Associates;
2. Responsible for the overall direction and performance of the team
3. Implement change or develop new processes as necessary to provide the ability to better service multiple...
...enhance our business activities. The candidate will be responsible for discovering and pursuing new sales prospects whilst maintaining customer satisfaction. The goal is to meet and surpass the companys expectations to drive rapid and sustainable growth.
Responsibilities...
Rs 2 - 5 lakhs p.a.
· To ensure closure of Customer Request for Home Loan & Home Equity received through all channels are appropriately resolved and communicated... ...Home Loan,HL,CALL
Designation: Customer Relationship Manager-Tata Housing Finance
Vacancies: 10
Experience: 2.0 Year(s)...
BFSI
Job Description
1
Qualification
Graduation ( Full time or Part Time )
2
Work Exp
0 To 2+ years
3
Working Days
5 days in a week
4
Week off
Sunday Fix Off and 1 will be Rotational
5
Vertical
RIO(Renewal Inbound Outbound)
6
...