Search Results: 12,367 vacancies
...largest global innovative companies.
Recognize and manage all demands for products from customers by driving Sales and operation plan and Master
production... ..., precise & reliable information to the Customer contacts. Adapt the chosen
method of communication to the...
...Operational Excellence
To manage the day-to-day planning, operation and problem-solving... .... Ensure escalations and complaints from customers are resolved with urgency and kept at a... ...Quality and training team.
Driving First Contact Resolution and On Call Resolution...
...POSITION: - Escalation Manager / Critical Account Manager
LOCATION: -
Chennai / Bangalore
Job Description:
The Critical... ...and business collaboration efforts necessary for ensuring customer satisfaction and business continuity for client’s most critical...
...The Senior Manager - Contact Center is accountable for the overall direction and operations of our site, creating a culture of customer obsession, high performance and high-quality throughput.
With operations managers and team managers as direct reports this role enables...
...period only. Interested professionals kindly contact or forward your updated CV to below... ...technical documents. Lead review sessions with customers to obtain approval and signoff.... ...deployment skills
Knowledge on Configuring and managing Contact Flows, Queues, Routing Profiles...
...Job Description
We’re specifically looking for a customer success manager who will roll up their sleeves and be a part of our team from inside... ...for growth.
Job Description:
Be the Single point of contact for your customers post-sales.
Training and onboarding...
...platform ownership role preferably on Genesys Contact Centre Platform with extensive knowledge... ...Strategic thinker with a data-driven and customer-centric approach to decision-making.
•... ...working with distributed teams and managing complex projects with multiple stakeholders...
...Artifex HR is hiring a customer service manager for a leading restaurant chain based in Chennai.
Customer Query Management:
Develop and implement an efficient system for tracking and responding to customer queries across all platforms, including Calls, WhatsApp, Social...
...Olectra, Switch, American Axle, Bosch, Eaton, and more.
Customer Relationship Manager:
The ideal candidate will be responsible for developing... ...Relationship Manager will act as the primary point of contact for clients, addressing their needs, resolving issues, and...
...seeking a highly skilled and strategic Global Contact Centre Technology Platform Owner to... ...functional teams, including engineering, product management, UX/UI design, and QA, to deliver high-... ...Strategic thinker with a data-driven and customer-centric approach to decision-making....
...Career Opportunities
Job Code: IJP-Manager Customer Engagement Date of Posting: 16-Apr-24
Position
Manager - Customer Engagement
No. of Positions
1
Department
Customer Engagement
Function
Customer Engagement
Reporting...
...marketing, or a related field
~4 to 6 years of experience in customer relationship management or a similar role
~ Proven track record of building and... ...exceptional customer service
Serve as the point of contact for clients, answering inquiries and resolving issues in a...
...Job Description
Job title: Manager- Impex- Customer Support
Your role:
Responsible for Day-to-Day operation of Import and Export activities
Manage the movement of products/equipment/materials in and/or out of the country in accordance with organizational policy...
...create win/win environments for all parties that he or she works with.This candidate will be responsible for providing an excellent customer service experience and help customers achieve their desired goals.
Responsibilities
Own overall relationship with assigned clients...
Role: Customer Success
Job Description
Twixor is looking for a mid- to senior- level Customer Service Manager, who will help grow the existing client base and deliver successful client outcomes on our next generation platforms (Twixor AIM & Twixor Compute). This is a...
...Ensure Cross selling of product as per the target in Branch via customer care executive.
Lead Generation for cross sell product at Branch... ...ensure the conversion .
Coordinate with different product managers for closure.
Supervising day-to-day operations in the customer...
...Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to... ...marketing automation), Freshservice (IT service desk), Freshteam (HR management system).
Freshworks has received numerous accolades...
...Depositing leads to VATIO CRM software
Managing all Leads
Followup of leads until it... ...Brochures Prices Specifications references
Contacting leads to better understanding &... ...from Directors
Sharing Quotes to the customer
Initiating Advance Payment to Customer...
...responsibilities - Including but not limited to
o Onboard new customers
o Follow up on renewals
o Encourage upsells and cross-... ...of experience.
~ Customer-First Mindset.
~ Relationship Management and Managing Expectations.
~ Excellent verbal and written communication...
...companies to simplify and deliver an impressive customer onboarding journey, the Company is fast... ...with assigned clients, which includes managing on-boarding, implementation, training,... ...communicate learnings
Serve as day-to-day contact for assigned accounts, building trust and...