Role : SENIOR IT SUPPORT SPECIALISTJob description :Key Accountabilities :- Support end users, clients, stakeholder and partners via call... ...informed of ticket progress and its changes to deliver positive customer experience.- Update knowledge base with up-to-date relevant...
...added advantage.
~ Would need to be computer literate.
~ Good communication in the local language and English.
~ Previous exposure to Customer Support / Call Centre can be a plus.
~ Confident and energetic in terms of handling calls and front facing situations...
...management request fulfilment hands and feet support for the below mentioned assets (not... ...support as needed
Monthly reporting to IT Service Management and governance
Coordinate... ...base Layered ap plications approved by Customer as per the SOP provided.
E nsure...
...We are seeking a new IT Support Engineer for our Mumbai office.
You will be responsible to plan, implement and maintain desktops, printers, servers, voice and network infrastructure to ensure consistent performance through maximum uptime.
In brief
Should have...
...exceptionally great products, awesome user experience and best in class customer service to our users. We have started with our first step by... ...& Trading platform – Dhan (
As a part of the Customer Support team with Raise, you understand that it is your responsibility to...
...Outcomes 1. Learn basic work processes & key traits for becoming good customer support agent by end of week 2
2. Achieve consistent Chat & Call quality above 95 % in audits from week 4 onwards
3. Achieve consistent CSAT above 95 % from week 5 onwards
Competencies:...
...Experienced Age Limit : Up to 29 Years Education : Graduate or Undergraduate Job Description : - Conduct outbound calls to prospective customers for service-related purposes. - Handle customer inquiries, provide information about products/services, and address any concerns or...
...- Closing sales for the company. - Filing customer records, including contact information, purchases and billings. - Conducting surveys... ...customers with clear instructions to resolve issues. - The customer support executive is the direct connection between the customer and...
...Location : Thane Experience : are looking for enthusiastic individuals to join our team as Customer Support Executives in Thane. This is an excellent opportunity for freshers to kick-start their career in customer support. Key Responsibilities : - Make outbound calls to customers...
...amongst India’s earliest SEBI Registered Portfolio Management Service (PMS) providers. For More Information visit our website:
Handling Customer Queries via different channels.
Accepting Transactions at Front office using TSM Machine.
Reporting and processing of inflow...
...exceptionally great products, awesome user experience and best in class customer service to our users. We have started with our first step by... ...– Dhan ( in November 2021.
As a part of the Customer Support team at Raise, it is your primary responsibility to drive customer...
...Customer Support Specialist Are you passionate about customer satisfaction and ready to make a positive impact? We’re seeking a dedicated Customer Support Specialist to join our team at Mentice. As a key player in our organization, you’ll directly contribute to our mission...
...Looking for Customer Support Associates to drive customer satisfaction delight & great experience. They will work very closely with internal stakeholders peers leadership team and most importantly customers. They will need to have an empathetic approach towards customers in...
...of becoming a PayUneer and you are curious to know more about us? Read more about the life in PayU here
Job Title: Team Lead -Customer Support (Contract)
Job Location: Mumbai, India
Experience: 6-8yrs
Job description
-Candidate should have 6-8 years of work...
...- Respond promptly and professionally to customer inquiries via phone, email, and chat. - Assist customers in troubleshooting issues with... ...Collaborate with other team members to continuously improve customer support processes and procedures. - Stay up-to-date on product knowledge...
...Opening for Customer Support Voice support role in a top leading MNC Mumbai!!!
About The Client-
Our Client is a global professional services company with leading capabilities in digital, cloud, and security. Combining unmatched experience and specialized skills across...
...Prabadevi, Mumbai What your day looks like : - Manage and ensure the Customer Service, client inquiries, complaints and requests through... ...external Channel management - Experience in providing customer service support - Proficiency in English and email drafting skills - Working...
...- The Customer Support Team Leader is responsible for overseeing and managing the day-to-day operations of the customer support team. - This role involves providing guidance, support, and direction to team members to ensure efficient and effective resolution of customer inquiries...
...Position Overview : - As a Senior Customer Support Executive at MProfit, you will be a crucial part of our mission to provide exceptional customer service and support to our clients. As someone specializing in high-potential customers, you will play a pivotal role in ensuring...
...Thinking of becoming a PayUneer and you are curious to know more about us? Read more about the life in PayU here
Job Title- Customer Support Executive (Backend Operations)
Job Type- Contract
Location - Mumbai, India
-Analyzing Customer complaints and resolving within...
...Designation : Customer Support Manager No. of opening : 3 Location : Goregaon west (10 min walking from Ram Mandir station) Roles & Responsibilities : 1. Respond promptly to customer inquiries via phone, email, or chat in a professional and courteous manner. 2. Identify and...
...concerns and inquiries and provide appropriate solutions or escalate to the relevant department, if necessary. - Maintain a friendly and customer-centric approach while handling calls. 3. Resolve Buyer Queries : - Respond promptly to buyer inquiries via email, call, and chat...
Rs 3 - 4 lakhs p.a.
...Designation- Customer Support Manager(Investor Relations)
Designation- Customer Support Manager(Investor Relations)
Description :
Responsible for managing and responding to all inquiries and concerns from our investors via email.
Develop and implement strategies...
...Overview
The Customer Support role is crucial to our organization as it serves as a direct point of contact for our customers. This position plays a pivotal role in ensuring customer satisfaction providing assistance and resolving issues in a timely and professional manner...
...Responsibilities : - Provide technical support and ad-hoc training to customers who use the company's product, replying to inbound queries. - Ensure customers remain satisfied with the product by educating them about functional capabilities and possible upgrades. - Aid with...
...week off - On paper, 2+ years' experience as a Team Leader with overall, 5+ years' experience should be there. - Should be from the customer service voice process. - Good communication and interpersonal skills - Self-driven, enthusiastic and result orientated - Well versed...
Rs 3 lakh p.a.
...You will be responsible for :
• Respond promptly and professionally to customer inquiries received through email, social media and chat platforms
• Provide accurate information and support to customers, addressing their concerns and resolving any issues
• Maintain...
...Improvement :
Drive operational efficiency by optimizing backend support processes systems and workflows.
Identify areas for... ...organizational goals.
Requirements
Post Graduation
Prior relevant experience
Customer Experience Customer Excellence Key Accounts
...graduate as a Tele caller to join our Relationship Management team. Your main goal is to boost our sales by reaching out to the existing customers as well as potential customers. The candidate must be willing to work outside their safe zones, dealing with the fast-paced nature...
...Job Description : Lifespark Technologies is seeking a dedicated and compassionate Customer Support Representative to join our team. The Customer Support Representative will play a crucial role in ensuring that our users receive exceptional support and guidance in using our...