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  •  ...Job Description Service Delivery Management: Responsible for service delivery to all assigned customer...  ...Service Level Agreements (SLA) and Operational Level Agreements (OLA) Owner of all...  ...skills; ~ Good documentation skills; ~ PM certification desirable; ~... 
    ITIL
    Operations
    Contract work
    Local area
    Pune
    2 days ago
  •  ...Transformation. As the largest shared services organisation in the global telco...  ...Lead for Workforce Identity and Access Management (WIAM) Operations to provide L2 application support and...  ...Kubernetes, Docker, Agile DevOps, and ITIL frameworks. Demonstrate hands-on experience... 
    ITIL
    Operations
    Permanent employment
    Local area
    Shift work
    Pune
    4 days ago
  •  ...will have a strong background in ServiceNow with expertise in IT Operations Management (ITOM), Governance, Risk, and Compliance (GRC), Configuration...  ...administration and configuration. ~ Solid understanding of ITIL processes and frameworks. ~ Ability to design and implement... 
    ITIL
    Operations
    Pune
    11 days ago
  •  ...banking or similar banking platform. Conversant with ITIL best practices having worked on Incident Management for technology application. Roles &...  ...translate this to vendor specific documents. Coordinate product training for Business & Operations users.... 
    ITIL
    Operations
    Pune
    6 days ago
  •  ...over 20 years of expertise in IT service delivery, process optimization, and quality management. The ideal candidate will have a...  ...background in automation, operational excellence, and industry-standard...  ...aligned with CMMI, ISO 9001, and ITIL standards to ensure consistent service... 
    ITIL
    Operations
    Long term contract
    Pune
    2 days ago
  • ~ Problem Management & Support ~ Provide Level 3 support for Teamcenter...  ...resolution aligned with service-level agreements. ~ Teamcenter...  ...improvements across Teamcenter operations. ~ Solution Upgrades & Enhancements...  ...~ Strong understanding of ITIL processes and service... 
    ITIL
    Operations
    Pune
    15 days ago
  •  ...powered by a broad portfolio of technology services and products. We work with clients across...  ...As a Senior Engineer in Support & Operations, you will be pivotal in ensuring the seamless...  ...Optional But Valuable: Certifications In Itil, Comptia A+, Or Relevant Hardware Support... 
    ITIL
    Operations
    Long term contract
    Pune
    4 days ago
  •  ...Optima (Manila BA/PM) BA/Delivery Manager Location: Pune / Bangalore / Hyderabad/Mumbai/Delhi NCR...  ...that enhance customer experience and operational efficiency. Oversee complex global...  ...products within the banking/financial services sector. ~ Proven experience delivering... 
    Operations
    Full time
    Hybrid work
    Pune
    11 days ago
  •  ...Job Summary Overseeing Service Delivery  : Ensuring Application...  ...meet client expectations. Managing Teams  : Leading project teams...  ..., and support processes (E.g. ITIL ). ~ Excellent written and verbal...  ..., Customer Support, and Cloud Operations and be the point of contact to... 
    ITIL
    Operations
    Shift work
    Pune
    6 days ago
  •  ...is to revolutionize eCommerce operations for businesses of all sizes by...  ...businesses approach eCommerce management. Our focus is on delivering enchanting...  ...exceptional customer service to our clients. Responsibilities...  ...certifications (e.g., ITIL, ServiceNow) will be a plus.... 
    ITIL
    Operations
    Full time
    Pune
    2 days ago
  •  ...Ltd., We are hiring Assistant Quality Manager for a global Service Desk project at Hinjewadi, Pune,...  ...in Customer Service and Service Desk Operations • Proven Service desk (Voice/chat/email...  .... • Added advantage if certified on ITIL methodology • Experience in leveraging... 
    ITIL
    Operations
    Full time
    Work at office
    Pune
    2 days ago
  •  ...Transformation. As the largest shared services organisation in the global telco...  ...seeking an experienced Incident Management & Stabilisation Specialist to...  ...Management. Certified in ITIL V4 Foundations. Willing to work in a 24/7 operational environment. Strong... 
    ITIL
    Operations
    Full time
    Local area
    Pune
    4 days ago
  •  ...Hadapsar Job Purpose: The Lead – IT Service Delivery is responsible for ensuring...  ...across the organization. This includes managing service operations, vendor relationships, SLAs, incident/...  ...or related field. ~ Certifications: ITIL (mandatory) ~8+ years of experience in... 
    ITIL
    Operations
    Full time
    Hybrid work
    Work at office
    Pune
    6 days ago
  •  ...Transformation. As the largest shared services organisation in the global...  ...Support Specialist to manage Level 1 (L1) application support...  ...maintain seamless business operations. This role involves working in...  ...bridges. Utilise knowledge of ITIL processes, including incident,... 
    ITIL
    Operations
    Local area
    Rotating shift
    Pune
    4 days ago
  •  ...Engineer - End User Computing & Service DeliveryLocation : Open for...  ...Shift Timing : US Hours - 6 : 30 PM to 3 : 30 AM (might change as...  ...the ability to support modern management solutions within End User...  ...Tower Leads for engineering and operations activities.- Anticipates and tracks... 
    ITIL
    Operations
    Hybrid work
    Work at office
    Local area
    Immediate start
    Work from home
    Relocation
    Shift work

    Growel Softech Pvt. Ltd.

    Pune
    11 days ago
  •  ...Application Support Desk Department: IT Services / Application Support Location: [...  ...Location] Reporting To: IT Service Manager / Head of IT Operations Work Type: Full-time / Rotational...  ...Process Adherence Ensure adherence to ITIL/ITSM processes including Incident,... 
    ITIL
    Operations
    Full time
    Shift work
    Pune
    2 days ago
  •  ...Description: Site Reliability Engineering (SRE) Manager - Observability & ITOM Indicative...  ...Department Engineering / IT Operations Reporting Relationship This role will...  ...orchestration (Kubernetes, Docker). Knowledge of ITIL processes and frameworks. Additional... 
    ITIL
    Operations
    Full time
    Hybrid work
    Pune
    2 days ago
  •  ...efficiency across 28 countries, and operating from 7 locations: Albania,...  .... We deliver the best services across IT, Business Intelligence...  ...Essential: .Expert in SDLC and ITIL process .Strong Operational...  ...Domain Knowledge is must .Manage People activities and ensure all... 
    ITIL
    Operations
    Pune
    4 days ago
  •  ...Transformation. As the largest shared services organisation in the global...  ...Application Support Lead to manage a team supporting large-scale,...  ...SLA adherence, and driving operational excellence. The individual...  ...A strong understanding of the ITIL framework and experience in Java... 
    ITIL
    Operations
    Permanent employment
    Local area
    Shift work
    Night shift
    Pune
    4 days ago
  •  ...efficiency across 28 countries, and operating from 7 locations: Albania,...  .... We deliver the best services across IT, Business Intelligence...  ...log maintenance .Stakeholder management .Bug Fixing and enhancement...  ...code .Agile Development .ITIL process Core competencies,... 
    ITIL
    Operations
    Flexible hours
    Pune
    4 days ago
  •  ...transformation and technology services right from ideation to implementation...  .... The Role: · Plan, manage, and oversee all aspects of a...  ...design, through deployment, operation and refinement. · Analyse ITSM...  ...· Shell Scripting (basic) · ITIL / ITSM · SQL · Application... 
    ITIL
    Operations
    Immediate start
    Pune
    2 days ago
  •  ...Summary : The Manufacturing Operations Functional Analyst provides...  ...and support the deployment service requests (change requests) ensuring...  ...collaborate with the Project Management Office to estimate the...  ...fluctuations Knowledge of ITIL v3 is preferred #L1-PB1... 
    ITIL
    Operations
    Flexible hours
    Pune
    2 days ago
  •  ...Job Description The service delivery manager is expected to identify customer challenges and needs...  ...management, and support processes (E.g. ITIL ). ~ Excellent written and verbal communication...  ..., Customer Support, and Cloud Operations and be the point of contact to drive toward... 
    ITIL
    Operations
    Full time
    Contract work
    Local area
    Shift work
    Pune
    2 days ago
  •  ...experience. You will be part of Indian IT Service Management team and report to the IT Delivery...  ...Information technology or any relevant -    ITIL Certification will be an advantage...  ...possible with minimal impact on business operations -    Good Communication skills with ability... 
    ITIL
    Operations
    Contract work
    Local area
    Pune
    2 days ago
  •  ...within our Hardware & Network Manager with expertise in ServiceNow to...  ...IT infrastructure, network operations, and hardware management. The...  ...timely closing of Incidents & Service Request tickets. Responsibilities...  ...like CCNA, CCNP, ITIL are a plus. ~ Experience in... 
    ITIL
    Operations
    Pune
    6 days ago
  •  ...Transformation. As the largest shared services organisation in the global...  ...diagnostics, and escalation management. What you'll do...  ...and escalation handling. ITIL-based change and fault management...  ...coordination and service desk operations. Strategic decision-making... 
    ITIL
    Operations
    Local area
    Shift work
    Pune
    4 days ago
  •  ...institution that has been in continuous operation since 1889. Northern Trust...  ...provide innovative financial services and guidance to the world&...  ...and scenarios. Lead and manage quality delivery of All...  ...process optimization applying the ITIL process methodology and tools... 
    ITIL
    Operations
    Work at office
    Flexible hours
    Weekend work
    Pune
    2 days ago
  • W Principal Product Manager, IT Service Management Workday, Inc. Remote friendly (IND.Pune...  ...Workday, the IT Service Management and Operations team is the cornerstone of our business...  ..., including experience in ITSM and ITIL practices. Proven record of driving... 
    ITIL
    Operations
    Full time
    Work at office
    Remote job
    Worldwide
    Home office
    Flexible hours
    Pune
    2 days ago
  •  ...Line of Service Advisory Industry/Sector GPS X-Sector Specialism Operations Management Level Senior Associate Job Description & Summary A career in our Government...  ...: • PMP • Prince-2 • TOGAF • ITIL • COBIT • Six Sigma Green / Black Belt... 
    ITIL
    Operations
    Full time
    Visa sponsorship
    Local area
    Work visa
    Pune
    2 days ago
  •  ...enterprise-grade mobile device management (MDM) solutions using Intune...  ...Asset Management (HAM Pro) operations to ensure accurate hardware lifecycle...  ...across digital workplace services including Service Desk, Field...  ..., VMware Workspace ONE, or ITIL are highly desirable... 
    ITIL
    Operations
    Long term contract
    Pune
    15 days ago