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- ...Job Description Service Delivery Management: Responsible for service delivery to all assigned customer... ...Service Level Agreements (SLA) and Operational Level Agreements (OLA) Owner of all... ...skills; ~ Good documentation skills; ~ PM certification desirable; ~...ITILOperationsContract workLocal area
- ...Transformation. As the largest shared services organisation in the global telco... ...Lead for Workforce Identity and Access Management (WIAM) Operations to provide L2 application support and... ...Kubernetes, Docker, Agile DevOps, and ITIL frameworks. Demonstrate hands-on experience...ITILOperationsPermanent employmentLocal areaShift work
- ...will have a strong background in ServiceNow with expertise in IT Operations Management (ITOM), Governance, Risk, and Compliance (GRC), Configuration... ...administration and configuration. ~ Solid understanding of ITIL processes and frameworks. ~ Ability to design and implement...ITILOperations
- ...banking or similar banking platform. Conversant with ITIL best practices having worked on Incident Management for technology application. Roles &... ...translate this to vendor specific documents. Coordinate product training for Business & Operations users....ITILOperations
- ...over 20 years of expertise in IT service delivery, process optimization, and quality management. The ideal candidate will have a... ...background in automation, operational excellence, and industry-standard... ...aligned with CMMI, ISO 9001, and ITIL standards to ensure consistent service...ITILOperationsLong term contract
- ~ Problem Management & Support ~ Provide Level 3 support for Teamcenter... ...resolution aligned with service-level agreements. ~ Teamcenter... ...improvements across Teamcenter operations. ~ Solution Upgrades & Enhancements... ...~ Strong understanding of ITIL processes and service...ITILOperations
- ...powered by a broad portfolio of technology services and products. We work with clients across... ...As a Senior Engineer in Support & Operations, you will be pivotal in ensuring the seamless... ...Optional But Valuable: Certifications In Itil, Comptia A+, Or Relevant Hardware Support...ITILOperationsLong term contract
- ...Optima (Manila BA/PM) BA/Delivery Manager Location: Pune / Bangalore / Hyderabad/Mumbai/Delhi NCR... ...that enhance customer experience and operational efficiency. Oversee complex global... ...products within the banking/financial services sector. ~ Proven experience delivering...OperationsFull timeHybrid work
- ...Job Summary Overseeing Service Delivery : Ensuring Application... ...meet client expectations. Managing Teams : Leading project teams... ..., and support processes (E.g. ITIL ). ~ Excellent written and verbal... ..., Customer Support, and Cloud Operations and be the point of contact to...ITILOperationsShift work
- ...is to revolutionize eCommerce operations for businesses of all sizes by... ...businesses approach eCommerce management. Our focus is on delivering enchanting... ...exceptional customer service to our clients. Responsibilities... ...certifications (e.g., ITIL, ServiceNow) will be a plus....ITILOperationsFull time
- ...Ltd., We are hiring Assistant Quality Manager for a global Service Desk project at Hinjewadi, Pune,... ...in Customer Service and Service Desk Operations • Proven Service desk (Voice/chat/email... .... • Added advantage if certified on ITIL methodology • Experience in leveraging...ITILOperationsFull timeWork at office
- ...Transformation. As the largest shared services organisation in the global telco... ...seeking an experienced Incident Management & Stabilisation Specialist to... ...Management. Certified in ITIL V4 Foundations. Willing to work in a 24/7 operational environment. Strong...ITILOperationsFull timeLocal area
- ...Hadapsar Job Purpose: The Lead – IT Service Delivery is responsible for ensuring... ...across the organization. This includes managing service operations, vendor relationships, SLAs, incident/... ...or related field. ~ Certifications: ITIL (mandatory) ~8+ years of experience in...ITILOperationsFull timeHybrid workWork at office
- ...Transformation. As the largest shared services organisation in the global... ...Support Specialist to manage Level 1 (L1) application support... ...maintain seamless business operations. This role involves working in... ...bridges. Utilise knowledge of ITIL processes, including incident,...ITILOperationsLocal areaRotating shift
- ...Engineer - End User Computing & Service DeliveryLocation : Open for... ...Shift Timing : US Hours - 6 : 30 PM to 3 : 30 AM (might change as... ...the ability to support modern management solutions within End User... ...Tower Leads for engineering and operations activities.- Anticipates and tracks...ITILOperationsHybrid workWork at officeLocal areaImmediate startWork from homeRelocationShift work
- ...Application Support Desk Department: IT Services / Application Support Location: [... ...Location] Reporting To: IT Service Manager / Head of IT Operations Work Type: Full-time / Rotational... ...Process Adherence Ensure adherence to ITIL/ITSM processes including Incident,...ITILOperationsFull timeShift work
- ...Description: Site Reliability Engineering (SRE) Manager - Observability & ITOM Indicative... ...Department Engineering / IT Operations Reporting Relationship This role will... ...orchestration (Kubernetes, Docker). Knowledge of ITIL processes and frameworks. Additional...ITILOperationsFull timeHybrid work
- ...efficiency across 28 countries, and operating from 7 locations: Albania,... .... We deliver the best services across IT, Business Intelligence... ...Essential: .Expert in SDLC and ITIL process .Strong Operational... ...Domain Knowledge is must .Manage People activities and ensure all...ITILOperations
- ...Transformation. As the largest shared services organisation in the global... ...Application Support Lead to manage a team supporting large-scale,... ...SLA adherence, and driving operational excellence. The individual... ...A strong understanding of the ITIL framework and experience in Java...ITILOperationsPermanent employmentLocal areaShift workNight shift
- ...efficiency across 28 countries, and operating from 7 locations: Albania,... .... We deliver the best services across IT, Business Intelligence... ...log maintenance .Stakeholder management .Bug Fixing and enhancement... ...code .Agile Development .ITIL process Core competencies,...ITILOperationsFlexible hours
- ...transformation and technology services right from ideation to implementation... .... The Role: · Plan, manage, and oversee all aspects of a... ...design, through deployment, operation and refinement. · Analyse ITSM... ...· Shell Scripting (basic) · ITIL / ITSM · SQL · Application...ITILOperationsImmediate start
- ...Summary : The Manufacturing Operations Functional Analyst provides... ...and support the deployment service requests (change requests) ensuring... ...collaborate with the Project Management Office to estimate the... ...fluctuations Knowledge of ITIL v3 is preferred #L1-PB1...ITILOperationsFlexible hours
- ...Job Description The service delivery manager is expected to identify customer challenges and needs... ...management, and support processes (E.g. ITIL ). ~ Excellent written and verbal communication... ..., Customer Support, and Cloud Operations and be the point of contact to drive toward...ITILOperationsFull timeContract workLocal areaShift work
- ...experience. You will be part of Indian IT Service Management team and report to the IT Delivery... ...Information technology or any relevant - ITIL Certification will be an advantage... ...possible with minimal impact on business operations - Good Communication skills with ability...ITILOperationsContract workLocal area
- ...within our Hardware & Network Manager with expertise in ServiceNow to... ...IT infrastructure, network operations, and hardware management. The... ...timely closing of Incidents & Service Request tickets. Responsibilities... ...like CCNA, CCNP, ITIL are a plus. ~ Experience in...ITILOperations
- ...Transformation. As the largest shared services organisation in the global... ...diagnostics, and escalation management. What you'll do... ...and escalation handling. ITIL-based change and fault management... ...coordination and service desk operations. Strategic decision-making...ITILOperationsLocal areaShift work
- ...institution that has been in continuous operation since 1889. Northern Trust... ...provide innovative financial services and guidance to the world&... ...and scenarios. Lead and manage quality delivery of All... ...process optimization applying the ITIL process methodology and tools...ITILOperationsWork at officeFlexible hoursWeekend work
- W Principal Product Manager, IT Service Management Workday, Inc. Remote friendly (IND.Pune... ...Workday, the IT Service Management and Operations team is the cornerstone of our business... ..., including experience in ITSM and ITIL practices. Proven record of driving...ITILOperationsFull timeWork at officeRemote jobWorldwideHome officeFlexible hours
- ...Line of Service Advisory Industry/Sector GPS X-Sector Specialism Operations Management Level Senior Associate Job Description & Summary A career in our Government... ...: • PMP • Prince-2 • TOGAF • ITIL • COBIT • Six Sigma Green / Black Belt...ITILOperationsFull timeVisa sponsorshipLocal areaWork visa
- ...enterprise-grade mobile device management (MDM) solutions using Intune... ...Asset Management (HAM Pro) operations to ensure accurate hardware lifecycle... ...across digital workplace services including Service Desk, Field... ..., VMware Workspace ONE, or ITIL are highly desirable...ITILOperationsLong term contract