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- ...What Success Looks Like In This Role Job Title: Service Management Professional (MIM,PM and CM) - Eng Svc Mgmt Location : Bangalore Who We... ...industry applications and services; and innovative software operating environments for high-intensity enterprise computing....ITILOperations
- ...Job Description Service Delivery Management: Responsible for service delivery to all assigned customer... ...Service Level Agreements (SLA) and Operational Level Agreements (OLA) Owner of all... ...skills; ~ Good documentation skills; ~ PM certification desirable; ~...ITILOperationsContract workLocal area
- ...Project Role : Service Management Practitioner Project Role Description : Support the delivery... ...Qualification : ~15 years full time education ~ ITIL Incident Manager ensures that... ...opportunities to improve the day-to-day operations of the client supported. ~ Central Communication...ITILOperationsFull timeWork at officeShift workNight shiftWeekend work3 days week
- ...Transformation. As the largest shared services organisation in the global telco... ...Lead for Workforce Identity and Access Management (WIAM) Operations to provide L2 application support and... ...Kubernetes, Docker, Agile DevOps, and ITIL frameworks. Demonstrate hands-on experience...ITILOperationsPermanent employmentLocal areaShift work
- ...innovative and differentiating end-to-end service offerings, there's really only one:... ...Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries,... ...experienced NOC Project Manager (NOC PM) to oversee the planning, coordination...ITILOperations
- ...art solutions in areas such as colocation services, cloud integration, and data security.... ...with confidence. Job Purpose: Shift Manager Operations will lead and manage the operations team... ...during the shift. Ensure compliance with ITIL frameworks and industry best practices....ITILOperationsContract workImmediate startShift workEarly shift
- ...difference. Join us! Global Business Services Global Business Services delivers Technology and Operations capabilities to Lines of... ...of America through a centrally managed, globally integrated delivery... ...implementation. Experience with ITIL Operations Application design...ITILOperations
- ...As a Configuration Management Process Owner, you will be responsible for designing, implementing... ...CI attributes, the relationships and the Service maps) for our organization. Your primary... ...optimizing the CMDB to support various ITIL (Information Technology Infrastructure Library...ITILOperations
- ...on key platform solutions, ensuring smooth operations and stability. # Lead solution... ...resolution. Role Responsibilities: # Manage solution change processes, including deployments... ...support (L2, L3) for solutions. # Apply ITIL standards, troubleshooting, and best practices...ITILOperationsWork at office
- ...Professional Services Project Manager 3:30 pm - 00:30 AM IST We are seeking a Professional Services Project Manager to lead, control and manage... ...knowledge in the following areas: Data centre strategy & operations, capacity, utilisation, performance backup, storage, disaster...OperationsShift work
- ...We are seeking a highly motivated and experienced Service Desk Manager to oversee our outsourced service desk operations. The ideal candidate will be responsible for... ...IT service management (ITSM) tools and practices. Certifications: ITIL certification preferred....ITILOperations
- ...as the central coordinator for the IT service desk operations during the assigned shift. Triage incoming... .... Prepare PowerPoint presentations for management reports and shift reviews. Suggest... ...Qualifications: ~ Familiarity with ITIL framework or ITSM best practices. ~...ITILOperationsShift workNight shift
- ...will have a strong background in ServiceNow with expertise in IT Operations Management (ITOM), Governance, Risk, and Compliance (GRC), Configuration... ...administration and configuration. ~ Solid understanding of ITIL processes and frameworks. ~ Ability to design and implement...ITILOperations
- ...banking or similar banking platform. Conversant with ITIL best practices having worked on Incident Management for technology application. Roles &... ...translate this to vendor specific documents. Coordinate product training for Business & Operations users....ITILOperations
- ...We are seeking a proactive IT Service Delivery Manager/Team Lead to oversee IT service performance... ...role is ideal for someone with a strong ITIL foundation, experience managing... ...delivery, and a passion for ensuring operational excellence. Location: Mumbai | General...ITILOperationsFlexible hoursShift work
- ...Key Responsibilities: Lead and manage the Service Desk team to deliver excellent support services. Oversee daily operations including incident management, ticket handling, and... ...improve performance and engagement. Implement ITIL best practices for service delivery and...ITILOperationsNight shift
- ...National Delivery Head IT Services Location: Noida Experience... ...in IT Service Delivery & Operations Department: Service Delivery... ...National Delivery Head will lead and manage end-to-end IT service... ...Attributes Certifications in ITIL, Six Sigma, or Service Management...ITILOperations
- ...The Role A Change and Problem Management Coordinator is responsible for... ...disruption to business operations. Approval Process: Facilitate... ...: Collaborate with IT teams, service desk staff, and other departments... ...projects, knowledge equivalent to ITIL Foundation Monitor customer...ITILOperations
- ...Location(s): Chennai, IN Administrator, Service Management Platform Role Description Summary The position is responsible for the operational support of our ServiceNow environment.... ...the ServiceNow platforms, considering ITIL and ServiceNow best practices Create...ITILOperationsPermanent employmentContract workLocal area
- ...ITSM Process Support Provide operational support for ITSM processes,... ..., problem, and change management, closely working together with... ...improve ITSM processes and enhance service quality. Incident Problem... ...~ Strong understanding of ITIL frameworks and ITSM tools (e....ITILOperationsFlexible hoursShift work
- ...direction. Each day, you will define, manage, and monitor processes to meet... ...for Information Systems (IS) services by planning, measuring, and... ...the potential impact on operations, data integrity, and security.... ...desirable Certifications required- ITIL 4 Foundation Certifications...ITILOperations
- ...As a Senior Service Manager at Novo Nordisk, your responsibilities include organizing and overseeing... ...responsibilities: Ensure compliant operation of PS net and maintain agreed Service... ...maintaining, operating, and optimizing ITIL processes Also oversees change control...ITILOperationsWorldwide
- ..._____________ The Technical Service Coordinator is responsible for coordinating and managing HCI technical service delivery to... ...in line with the current way of Operations and other factory design... ...technologies would be a plus. ITIL v4 and ITIL V4 Practices....ITILOperations
- ...over 20 years of expertise in IT service delivery, process optimization, and quality management. The ideal candidate will have a... ...background in automation, operational excellence, and industry-standard... ...aligned with CMMI, ISO 9001, and ITIL standards to ensure consistent service...ITILOperationsLong term contract
- ...Cloud and Data Centre (DC) Infrastructure Managed Services Lead to establish and run a managed... ...The role requires strategic leadership, operational execution, and business acumen to build,... ...premise infrastructure. Expertise in ITIL processes, incident management, and ITSM...ITILOperationsHybrid work
- ...Job Title - ServiceNow Customer Service Manager & Field Service Operations Consultant Job Type - Onsite, Saudi Arabia (Long-term project) Experience... ...knowledge - Scripting skills (JavaScript, Angular) - ITIL principles and best practices knowledge Certifications...ITILOperationsLong term contract
- ...seeking an experienced and organized Service Desk Lead to oversee daily operations of the IT service desk. The ideal... ...of technical proficiency, people management skills, and customer service expertise... ...with a drive for continuous service improvements. ITIL Certification....ITILOperationsFull time
- ...Role & responsibilities Profile- Service Desk Team Lead Location-Gurgaon (Sector... ...oversees the performance and strategic operations of the service desk function, ensuring... ...: Ensures smooth incident and request management based on ITIL standards, while leading root cause...ITILOperationsLong term contractShift work
- ...related to areas defined in: ITIL, Lean Six Sigma, ISO 2700x, SOC... ...Knowledge of Business Continuity Management and Disaster Recovery... ...7031/22301) Knowledge of IT operations audit methodologies A strong... ...environment driven by customer service and teamwork Must be able to...ITILOperations
- ~ Problem Management & Support ~ Provide Level 3 support for Teamcenter... ...resolution aligned with service-level agreements. ~ Teamcenter... ...improvements across Teamcenter operations. ~ Solution Upgrades & Enhancements... ...~ Strong understanding of ITIL processes and service...ITILOperations