Search Results: 12,344 vacancies
...Designation : CONTACT CENTER TRAINER
Job Overview:
The contact centre is the first touch point for any patient reaching out to us for a service and the journey of excellent patient experience starts here. The role of the trainer will be managing all training needs...
Job Description
General Information
Req #
WD00062410
Career area:
Information Technology
Country/Region:
India
State:
Karnataka
City:
BANGALORE
Date:
Tuesday, April 30, 2024
Working time:
Full-time
Additional Locations : * India - Karnātaka...
...strengthening our dedication to leave the world better than we found it.
We are looking for passionate engineer to join the team transforming Contact Center Platform, partnering with highly skilled global and regional colleagues, in a fast paced and exciting environment. Join us and...
Job Description :As a Technical Lead for the Contact Center System, you will be responsible for ensuring the smooth operation and maintenance of Porter's in-house contact center system. You will lead a team of engineers in managing and maintaining the in-house Contact centre...
...Principal Consultant - Contact center BA - ITO079678
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and...
...Business, or related field; Master’s degree preferred.
• Proven track record of 5+ years in platform ownership role preferably on Genesys Contact Centre Platform with extensive knowledge on the architecture capabilities of the platform.
• Strong understanding of software...
...Senior Manager - Contact Center design - COR028380
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and...
Senior Software Engineer-I (Analytics)
As a backend engineer in the analytics team, you will be responsible to help create a scalable, reliable and performant log analytics platform for observability and security products to empower our customers to rapidly create high-quality...
...leading international higher education research and search platforms.
We are seeking a highly skilled and strategic Global Contact Centre Technology Platform Owner to oversee the development, maintenance, and optimization of our global platform(s). The Global Contact...
...Cloud Infrastructure, and Blockchain technologies, to name a few.
Your Role and Responsibilities
As Lead Service Associate –HR Contact Center, you are responsible for receiving calls, emails, or chats and resolving HR-related queries from employees. You should be flexible...
...Key Activities of Track N Trace (Serialization Aggregation)
Candidate should have 3 to 4 years of experience in Track N Trace L4 activity.
Should have strong knowledge of L4 application for Track N Trace activity. (L4 RFXCEL)
Maintain master data for product customer...
...develop Conversational AI solutions including text telephone and voice based Chatbots.
. Leverage existing cloud services of AWS contact center platforms Google & Azure
custom LLM engines.
Develop/integrate web services API s endpoints and other telephony systems....
We are looking for a proactive team leader for the outbound insurance sales process.
Incumbent will be responsible for calling prospective clients & selling them the
various insurance products
Handle & mange sales team & respond to leads for general insurance...
...responsible for making outbound calls to assist with the completion of incoming
calls. All calls are entered and tracked on the Herbalife Contact Management (HCM). Handles escalated
calls and takes full ownership of inquiries through troubleshooting, researching, decision-...
Responsibilities:
Will perform pre-sales.
Collaborate with stakeholders to understand and analyze business requirements, ensuring a clear understanding of the problem or opportunity.
Develop and oversee the creation of high-level solution architecture, ensuring alignment...
Responsibilities:
Leads and develops technical sales efforts for key accounts
Provides ongoing support to clients after projects have been completed
Handles consultative functions to customers in technical operations in terms of designing and
implementing network...
Rs 4 - 6 lakhs p.a.
...improving products or processes, to ensure we deliver for our customers. Person Specification Prior Front facing Call Centre/In house contact centre experience Adept in customer interaction and exception handling Should have proper diction and command on English language...
...Assistant Vice President – Contact Centre Analytics - INS023267
With a startup spirit and 115,000 + curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it! We dream in digital, dare in reality, and reinvent...
...PD-Contact Centre - CPG047716
With a startup spirit and 115,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an...
...relationships. Open to work in permanent night shift supporting US region.
What you’ll do
As a Resolution Specialist, Contact Center you will take a high volume of incoming calls and chats from associates and candidates while navigating multiple systems to...