Average salary: Rs412,829 /yearly
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[ strictly looking for Immediate joiners or serving notice period only. Interested professionals kindly contact or forward your updated CV to below mentioned email id ]
Hiring for one of the leading global engineering, technology and consulting service provider that partners...
...platforms.
We are seeking a highly skilled and strategic Global Contact Centre Technology Platform Owner to oversee the development... ...collaboration and ensuring a cohesive team culture.
Collaborate with HR to recruit onboard and develop toptier technical talent across...
...Business, or related field; Master’s degree preferred.
• Proven track record of 5+ years in platform ownership role preferably on Genesys Contact Centre Platform with extensive knowledge on the architecture capabilities of the platform.
• Strong understanding of software...
...The Senior Manager - Contact Center is accountable for the overall direction and operations of our site, creating a culture of customer obsession... ...and people of the center (multiple line of org- Like; - Fraud/ HR services/ Customer care etc.,)
Front Line Associates, Team...
POSITION: - Escalation Manager / Critical Account Manager
LOCATION: -
Chennai / Bangalore
Job Description:
The Critical Account Manager is a key role within Client’s Organization. This individual will lead technical and business collaboration efforts necessary...
...repeated errors, wrong referral and incorrect tagging made by agents working closely with Quality and training team.
Driving First Contact Resolution and On Call Resolution
Ensure customer detractor score is maintained below 2%
Partner for Process Simplification...
...develop Conversational AI solutions including text telephone and voice based Chatbots.
. Leverage existing cloud services of AWS contact center platforms Google & Azure
custom LLM engines.
Develop/integrate web services API s endpoints and other telephony systems....
...documentation required for exporting if need be.
On a regular basis, communicate complete, precise & reliable information to the Customer contacts. Adapt the chosen
method of communication to the level of the Customer contact. Adapt the frequency to the situation (preventative...
We are looking to employ an HR recruiter with the ability to develop recruitment strategies to meet the objectives of the organization... .... An outstanding HR recruiter should have a network of contacts in the industry and understand how to use social media to attract...
Supervision and Leadership: Provide leadership and guidance to a team of chat support agents. This includes setting performance expectations, motivating team members, and fostering a positive work environment.
Training and Development: Train new team members on chat support...
...Controls Private Limited
Qualification: MBA
Salary: As per Industrial standard
Location: Noombal, Chennai.
Contact Details
Name: Santosh (Manager - HR)
Contact No:(***) ***-****
EMail: [HIDDEN TEXT]
*We welcome resumes from interested candidates via e-mail or...
...employment laws and regulations.
Skills
Extensive knowledge of HR best practices, policies, and procedures
Strong understanding... ...: Best in the Industry
Interested candidates are requested to share their updated resumes to [HIDDEN TEXT] or contact (***) ***-****...
...1. Strategic HR Planning:
- Partnering with leaders to develop and implement human resources strategies aligned with Trasks vision... ...strategies.
2. Employee Relations:
- Serving as the main point of contact and trusted advisor for department managers and employees to...
...Job Description
Job Description
Manage end-to-end HRBP support
Operate as the on-site HR main point of contact and partner with leaders to build and maintain a great place to work
Contribute to the business strategy by helping identify, prioritize, and build organizational...
...business/ function level to ensure continuous identification and development of high-potential talent Analyse people statistics using HR analytics tools and develop insights to drive the companyÂs talent strategies. Identify and ensure fulfilment of behavioural and functional...
...experience in large and good manufacturing organizations like Engineering /FMCG companies.
Responsibilities:
~ To support and deliver HR and Admin functions for the entire plant.The role holder will be a key enabler of culture change , Ethics required to drive the people...
Job Description
~ Required Payroll processing,Attendance & Leave management,Candidate s screening,Hiring process,MIS preparation,Appraisal process,Basics of computer,Email writing & Etiquette
Job Requirement
Experience
11 Months to 2 Years
Internship
...
1.Assist the HR Manager in the end-to-end recruitment process, including posting job openings, reviewing resumes, conducting initial screenings, and coordinating interviews.
2.Maintain accurate and up-to-date employee records and HR databases.
3.Assist in the preparation...
...Roles and Responsibilities: As an HR Generalist covering the complete lifecycle of HR from entry to exit of the employee like Recruitment, Onboarding, MIS, HR Operations, Training Coordination, Payroll Input, Employee Engagement, Employee Exit, etc Desired Candidate Profile...
1. Sourcing relevant profiles from multiple job portals through all possible sites.
2. Screening and skills assessment as per the job requirements.
3. Scheduling, Follow-up, and Coordination with candidates to ensure show-up and feedback from the interviewer.
4. Develop...
