Average salary: Rs3,103,879 /yearly
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...and resolution for Genesys Engage and Cloud system faults in customer and OBS network
Liaise with the other OBS groups to resolve contact center faults on the network.
Log and track faults for voice customers and provide progress update reports until resolution
Liaise...
...Duties & responsibilities:
Initiate telephonic contact with students/parents data source in order to generate prospective clients for overseas studies and assign to respective branch counsellors for expert level call back.
Interacting contacts via live chat, emails,...
...develop Conversational AI solutions including text telephone and voice based Chatbots.
. Leverage existing cloud services of AWS contact center platforms Google & Azure
custom LLM engines.
Develop/integrate web services API s endpoints and other telephony systems....
Rs 4 - 6 lakhs p.a.
...improving products or processes, to ensure we deliver for our customers. Person Specification Prior Front facing Call Centre/In house contact centre experience Adept in customer interaction and exception handling Should have proper diction and command on English language...
...interest; however, only those selected for an interview will be contacted. For more information about Xybion, please visit .
Xybion is... ...the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national...
Job Description :
Develop objectives for the call center's day-to-day activities
Conduct effective resource planning to maximize the productivity of resources (people, technology etc.)
Collect and analyze call-center statistics (costs, customer service metrics etc.)...
...classes will take place in Jayanagar and Koramangala
• We operate in two batches, weekday classes and weekend classes
• Trainer is expected to have a good depth of knowledge in the above mentioned modules
• Kindly contact (***) ***-**** or (***) ***-**** to connect!...
Systems Domain Pvt Ltd
Bangalore
1 day ago
...responsible for making outbound calls to assist with the completion of incoming
calls. All calls are entered and tracked on the Herbalife Contact Management (HCM). Handles escalated
calls and takes full ownership of inquiries through troubleshooting, researching, decision-...
...Assistant Vice President – Contact Centre Analytics - INS023267
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial...
...Requirements
SKILLS AND QUALIFICATIONS:
~ At least one year of working experience in IT.
~ Tier 2 or Tier 3 Contact Center Engineer
~ Knowledge of Network cabling and cable management
~ Experience configuring router and firewall appliance...
Khalsa College of Women, Sidhwan Khurd has issued a classified advertisement dated 01.10.2024 to fill the vacancy of an advertisement dated 01.01.2024 for the recruitment of Assistant Professor for the session of 2023-24 in Punjab. Get all the details and apply within ten days...
...with presence in more than 200 countries worldwide? If so, this is the chance to apply now!&##128229;
PeopleCert is looking for a Contact Centre Executive, who will be responsible for handling Customer/Students related queries through inbound or outbound calls, chat,...
...Sound decision making.
Primary Skills
Strong Communication & Customer Service Skills.
Minimum 12+ years of international contact center experience.
Secondary Skills
Must be able to effectively adapt to accelerating changes.
This is remote work requiring...
~ Job Title – RESOLUTION SPECIALIST, CONTACT CENTER
~ Position Level – K
~ Work Location – Bangalore
~10 months – 3 Years of relevant customer service experienc e
~ Shift : Night Shift ( Permanent ) Resume shortlisted candidates will be invited for the Face to...
...Principal Consultant - Contact center BA - ITO079678
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and...
Overview:
Key Responsibilities:
You will be required to answer all types of customer contacts including inbound calls, faxes, mail, and e-mails presented from all sources and across several skillsets within defined SLA’s achieving all personal and team KPI’s and targets....
Job Description :As a Technical Lead for the Contact Center System, you will be responsible for ensuring the smooth operation and maintenance of Porter's in-house contact center system. You will lead a team of engineers in managing and maintaining the in-house Contact centre...
...practices, and problem-solving skills and receive an insight into the kind of work that awaits them if selected.
# Founder’s Interview -... ...txtBrowser - ChatGPT on SMS - Answered 1.1Bn Paid Queries
CONTACT
While we are committed to keeping all candidates aware of their...
...accurate records Achieve agreed upon sales targets and outcomes within the schedule r
CTC 2.75 to 3,45 Lpa + Incentive; onroll job
Experience: Minimum 1 year in bfsi sector
Kindly mail on hidden_email & contact on hidden_mobile
Regards
Jyoti Verma...
...mins walking from Dadar railway station. ) Expectation : in the sequence of priority - Min 5 years of Prior experience of working at a Contact Centre/BPO. - Min 3 yrs of experience in a leadership role, monitoring performance and coaching the team/managing operations. -...
