Contact centre executive jobs

Overview: Key Responsibilities: You will be required to answer all types of customer contacts including inbound calls, faxes, mail, and e-mails presented from all sources and across several skillsets within defined SLA’s achieving all personal and team KPI’s and targets.... 

 ...Assistant Vice President – Contact Centre Analytics - INS023267 Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility... 

 ...PD-Contact Centre - CPG047716 With a startup spirit and 115,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an... 

 ...our customers. Person Specification Prior Front facing Call Centre/In house contact centre experience Adept in customer interaction and exception...  ...Care,Customer Engagement Designation: Contact Center Executive- Gurgaon Vacancies: 1 Experience: 0 - 4.0 Year(s) Telephonic... 

 ...Position Title: Business Development Manager - AI Contact Centre   Job Description : The Business Development Manager for AI Contact Centre...  ...with the sales, marketing, and product development teams to execute strategic initiatives and achieve business objectives.... 

 ...Responsibilities: Managing the day-to-day performance of the Contact Centre Operations and expected to shape the future of a Contact Centre...  ...Management ~ Strong conception skills to conceive, build and execute strategies, problem solving and providing at scale while... 

 ...outstanding communication skills both verbal and written that will be used in dealing directly with key customers and all levels of executive staff. o Ability to work in a highly charged, fast paced and challenging environment and still maintain an effective balance of... 

POSITION: - Project Manager– Operations LOCATION: - Chennai, India JOB PROFILE:- SLA Management  Manage performance of the team  Deliver on SLA commitments based on the contract  Meet and exceed customer satisfaction goals  Daily / Weekly / Monthly...

 ...as provider will be a plus At least 3 years’ experience in contact centre systems analysis, ideally in designing contact centre services...  ...means to achieve diverse teams is a regular rotation of Allianz Executive employees across functions, Allianz entities and geographies.... 

Dear Candidate, Greetings for the day!!! Trove Consulting t is a leading Career guidance firm, recruiting manpower for the top MNC's . Currently we have urgent requirements for Senior/Fresher Voice/Semi Voice/Technical Support & Customer Support Process in BPO domain ...

 ...Call Centre Executive Looking for executives who want to take up a support function role in the call centre division in a fast growing agri-startup Kheyti and our promise We exist to increase incomes for farmers affected by climate change - currently building... 

Job Description :As a Technical Lead for the Contact Center System, you will be responsible for ensuring the smooth operation and maintenance...  ...of engineers in managing and maintaining the in-house Contact centre servers (currently Ameyo being the vendor), which includes product... 

Mrudul Hearing Aid Centre A Leading Hearing AID Centre in Mumbai Required Marketing Executive (M/F) Qualification: Graduate/ BMS Functional Area: Marketing & Product Management Experience: 2 years work experience of B2B, B2C is preferred, Fieldwork is mandatory. Location: Mumbai... 

 ...processes into the group standard and provisioning of a high-quality contact center support service to our local entities (Business Units,...  ...means to achieve diverse teams is a regular rotation of Allianz Executive employees across functions, Allianz entities and geographies.... 

 ...Requirements SKILLS AND QUALIFICATIONS: ~ At least one year of working experience in IT. ~ Tier 2 or Tier 3 Contact Center Engineer ~  Knowledge of Network cabling and cable management ~  Experience configuring router and firewall appliance... 

 ...Project/Enhancement Teams to Review, Transition for Run Team. Requirements: Up to 7 years of IT experience & 5+ Years on Contact Centre applications in banking/financial services industry. Knowledge on Avaya Contact Centre solution is preferred. Good hands-on experience... 

Votiko Solutions PVT. LTD. Call Centre Votiko is a digital marketing and technology solutions company. We offer cost effective Digital...  ...marketing for a large number of active clients. Call Centre Executive Job Location: Work from home Job Description: Do you want an... 

 ...are looking for passionate engineer to join the team transforming Contact Center Platform, partnering with highly skilled global and...  ...Qualifications Key Qualifications Strong expertise in contact centre and customer experience domain is required Must be familiar... 

 ...Job Title: International Call Centre Executive - Work From Home Company: Votiko Solutions Pvt. Ltd Your Future Begins Here . A great place to work, grow, and succeed Are you an experienced and dynamic individual with a passion for international customer service? Votiko... 

NOVOTEL Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your...