Search Results: 33,820 vacancies
...Cloud Infrastructure, and Blockchain technologies, to name a few.
Your Role and Responsibilities
As Lead Service Associate –HR Contact Center, you are responsible for receiving calls, emails, or chats and resolving HR-related queries from employees. You should be flexible...
This role is primarily responsible for attending customer inbound calls and resolves queries/ issues directed to Call Center to ensure customer satisfaction. Informs customer about the various products and services offered by the Bank. Follows-up, closes or escalate queries ...
...or related field; Master’s degree preferred.
• Proven track record of 5+ years in platform ownership role preferably on Genesys Contact Centre Platform with extensive knowledge on the architecture capabilities of the platform.
• Strong understanding of software development...
...their hopes and realize their ambitions.
We are currently seeking an experienced professional to join our team in the role of : Contact Centre Representative
In this role, you will:
Answers (or makes) phone calls from our HSBC customers in a polite and friendly way,...
With a startup spirit and 115,000+ curious and courageous minds, we have the expertise to go deep with the world&rsquos biggest brands&mdashand we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than...
...working closely with Quality and training team.
Driving First Contact Resolution and On Call Resolution
Ensure customer detractor score... ...Deviation LOAs
People & Compliance
Manage the Contact Centre team assigned as a line manager in all aspects including training...
...We are seeking a skilled and experienced Contact Center Developer with expertise in routing and Java programming to join our dynamic team. As a Contact Center Developer, you will be responsible for developing and maintaining contact center applications, with a specific focus...
...Excellent Communication skills candidates are looking to add to their career and track record through working internationally with Contact Centre
Candidates looking for first time job are also attracted to work in BPO because of the healthy work environment & employee...
...firepower.
Welcome to the relentless pursuit of better.
Inviting applications for the role of Assistant Vice President - Contact Centre Analytics
In this role, it will require you to build & develop advanced analytics capabilities and assets/accelerators....
...Role/ Job Title: Team Leader Cards Portfolio-Contact Centre
Function/ Department: Credit Card Sales
Job Purpose:
In charge of setting goals & mentor the team.Should be able to effectively collaborate with internal and external teams/stake holders. Able to Manage...
...Pathology business (Aster Labs) by April'2020 n Pharmacy business in Jan '21 apart from 3 new hospitals in next 3 years in India.
We have Centre of Excellence across various specialties like Neurosciences, Cardiac Sciences, Integrated Liver Care, Orthopaedics, Onco, Gastro,...
Job Description
Aster DM Healthcare Limited is one of the largest private healthcare service providers operating in multiple GCC states and is an emerging healthcare player in India. With an inherent emphasis on clinical excellence, we are one of the few entities in ...
. Resources planning as per Project requirement.
. Train and evaluate staff.
. Regularly analyze quality data and suggest actions based on collected data.
. Maintain all documentation related Data Research team.
. Good knowledge of Excel and Presentation.
. Great...
...Job Description: The Business Development Manager for AI Contact Centre is responsible for driving
growth and revenue generation through... ...understanding of their business objectives. Act as a
trusted advisor, providing guidance on optimizing contact center performance through...
...a wide network of clients. Our culture of evolution and empathy centres on long-term career growth and development opportunities in an environment... ....
Your Role and Responsibilities
As Process Associate –HR Contact Center, you are responsible for receiving calls, emails, or...
...acceptance testing.8. Experience in preparing VPAT doc
Email: ****@*****.***
Contact Centre Lead
1. We are looking at someone with team management experience in Call Centres/BPOs (Voice)
2. Excellent Communication...
Excellent Opportunity with our client for
Cisco Contact Centre Design Professional Gurgaon (Job Code : J47088)
Exp :5 - 11 Years Location:Gurgaon Designation:Cisco Contact Centre Design Professional Gurgaon Key Skills:Cisco Contact centre,UCCE,CUCM,Webex
Please pass...
...4 Closing date 23-Mar-2024 Job description
Business: WPB Retail Banking and Strategy
Open positions:1
Role Title:Head of Contact Centre Change GSC's
Global Career Band: 4
Location (Country / City ):India/Bangalore
The Opportunity
The role holder will be reporting...
...Banking
Location Mumbai, Thane
Number of Positions Multiple
Position Grade M1
Assisting in resolving customer queries.
Contacting potential or existing customers to inform them about a product or service using scripts
Answering questions about products or the...
...Deliver First Call Resolution by handling customer requests and resolving customer issues
as often as possible during the first contact.
Ability to assess customer sentiment at all stages during the communication, to take
the lead in escalating an issue on behalf...
