Search Results: 19,007 vacancies
...POSITION SUMMARY STATEMEN
The Associate Services Supervisor position supports Herbalife’s Vision, Mission and Values through excellent... ...incoming calls. All calls are entered and tracked on the Herbalife Contact Management (HCM). Handles escalated calls and takes full...
...and the desire to dream big makes for great candidates. Job Description
The Role:
We are currently seeking 2 motivated Contact Center Agents to join our Contact Center team in India, supporting our globally growing customer base. You shall be responsible for...
...resolution for Genesys Engage and Cloud system faults in customer and OBS network
Liaise with the other OBS groups to resolve contact center faults on the network.
Log and track faults for voice customers and provide progress update reports until resolution
Liaise...
~ Job Title – RESOLUTION SPECIALIST, CONTACT CENTER
~ Position Level – K
~ Work Location – Bangalore
~10 months – 3 Years of relevant... ...demeanor while interacting with customers, colleagues, and supervisors
Demonstrated ability to work in a fast-paced, dynamic...
Job Description :As a Technical Lead for the Contact Center System, you will be responsible for ensuring the smooth operation and maintenance of Porter's in-house contact center system. You will lead a team of engineers in managing and maintaining the in-house Contact centre...
...Job Description :
Develop objectives for the call center's day-to-day activities
Conduct effective resource planning to maximize the productivity of resources (people, technology etc.)
Collect and analyze call-center statistics (costs, customer service metrics etc.)...
...Principal Consultant - Contact center BA - ITO079679
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and...
...Requirements
SKILLS AND QUALIFICATIONS:
~ At least one year of working experience in IT.
~ Tier 2 or Tier 3 Contact Center Engineer
~ Knowledge of Network cabling and cable management
~ Experience configuring router and firewall appliance
~ IP...
...Job Description:
Unified Communications – Consultant role for Cloud based contact center/call center technology.
Primary Skills -
Genesys Cloud CX
Genesys Call Flow Architect
Genesys Workforce Management
Genesys Integrations with CRM applications like...
...requirements of the product and services for Unified Communication, Contact center services.- Technical evaluation of the technology, OEM... ...Creating ACD and IVR routing rules, menus, users, agent skills, supervisors, hours of operations, teams, points of contact, dialling lists...
Rs 4 - 6 lakhs p.a.
...customers. Person Specification Prior Front facing Call Centre/In house contact centre experience Adept in customer interaction and exception... ...Customer Care,Customer Engagement
Designation: Contact Center Executive- Gurgaon
Vacancies: 1
Experience: 0 - 4.0 Year(s)...
...technology
Requirements
SKILLS AND QUALIFICATIONS:
~ At least 3 years of working experience in IT.
~ Contact Center Support Engineer (Ring Central or Nice CX One Tier 3)
~ Knowledge of Network cabling and cable management
~ Experience configuring...
...market leading international higher education research and search platforms.
We are seeking a highly skilled and strategic Global Contact Centre Technology Platform Owner to oversee the development maintenance and optimization of our global platform(s). The Global...
Responsibilities:
Will perform pre-sales.
Collaborate with stakeholders to understand and analyze business requirements, ensuring a clear understanding of the problem or opportunity.
Develop and oversee the creation of high-level solution architecture, ensuring alignment...
...develop Conversational AI solutions including text telephone and voice based Chatbots.
. Leverage existing cloud services of AWS contact center platforms Google & Azure
custom LLM engines.
Develop/integrate web services API s endpoints and other telephony systems....
Rs 14 - 22 lakhs p.a.
...HRO (Contact Center Voice )
HRO (Contact Center Voice )
HRO (Contact Center Voice )
HRO (Contact Center Voice )
HRO (Contact Center Voice )
HRO (Contact Center Voice )
HRO (Contact Center Voice )...
Responsibilities:
Leads and develops technical sales efforts for key accounts
Provides ongoing support to clients after projects have been completed
Handles consultative functions to customers in technical operations in terms of designing and
implementing network...
Job Description :- 5+ years in contact center engineering focused on designing, implementing, and operating contact center workflows and call flows with Cisco UCCE and Five9.- In-depth knowledge of Cisco UCCE architecture, components, and integration.- Proficiency in Five9 administration...
...Duties & responsibilities:
Initiate telephonic contact with students/parents data source in order to generate prospective clients for overseas studies and assign to respective branch counsellors for expert level call back.
Interacting contacts via live chat, emails,...
...areas of Housekeeping, Technical services, security, cafeteria management, transport management and so on.
The Office Facilities Supervisor will require the constant drive and monitoring of the SBM suppliers. You will have to interface with a large panel of interlocutors,...
