Search Results: 20,745 vacancies
...responsible for making outbound calls to assist with the completion of incoming
calls. All calls are entered and tracked on the Herbalife Contact Management (HCM). Handles escalated
calls and takes full ownership of inquiries through troubleshooting, researching, decision-...
...experience managing interactions across multiple channels such as call center technology and Omnichannel services (Teams, SMS, Email and Chat)... ...as provider will be a plus
At least 3 years’ experience in contact centre systems analysis, ideally in designing contact centre...
~ Job Title – RESOLUTION SPECIALIST, CONTACT CENTER
~ Position Level – K
~ Work Location – Bangalore
~10 months – 3 Years of relevant... ...demeanor while interacting with customers, colleagues, and supervisors
Demonstrated ability to work in a fast-paced, dynamic...
Rs 4 - 6 lakhs p.a.
...customers. Person Specification Prior Front facing Call Centre/In house contact centre experience Adept in customer interaction and exception... ...Customer Care,Customer Engagement
Designation: Contact Center Executive- Gurgaon
Vacancies: 1
Experience: 0 - 4.0 Year(s)...
...the telephony team drives different migration projects in the call center environment as well as managing projects cross- & within the AzP... ...into the group standard and provisioning of a high-quality contact center support service to our local entities (Business Units, BUs...
Job Description :As a Technical Lead for the Contact Center System, you will be responsible for ensuring the smooth operation and maintenance of Porter's in-house contact center system. You will lead a team of engineers in managing and maintaining the in-house Contact centre...
...Requirements
SKILLS AND QUALIFICATIONS:
~ At least one year of working experience in IT.
~ Tier 2 or Tier 3 Contact Center Engineer
~ Knowledge of Network cabling and cable management
~ Experience configuring router and firewall appliance
~ IP...
...Role: Center Supervisor
Experience Range: 1-5 years of experience
Qualification: 12th pass, ITI or a diploma in a related field... ...facility maintenance and repairs.
● Act as the primary point of contact for members, addressing their inquiries, concerns and requests...
...with Project/Enhancement Teams to Review, Transition for Run Team.
Requirements:
Up to 7 years of IT experience & 5+ Years on Contact Centre applications in banking/financial services industry. Knowledge on Avaya Contact Centre solution is preferred.
Good hands-on...
...our dedication to leave the world better than we found it.
We are looking for passionate engineer to join the team transforming Contact Center Platform, partnering with highly skilled global and regional colleagues, in a fast paced and exciting environment. Join us and you...
...appraisals, disciplinary actions, hiring/interviewing, promotions and salary changes.
• Provides coaching and mentoring to contact center supervisors and team leads and occasionally to customer service representatives.
• Approves and implements streamlining opportunities...
Responsibilities:
Leads and develops technical sales efforts for key accounts
Provides ongoing support to clients after projects have been completed
Handles consultative functions to customers in technical operations in terms of designing and
implementing network...
Responsibilities:
Will perform pre-sales.
Collaborate with stakeholders to understand and analyze business requirements, ensuring a clear understanding of the problem or opportunity.
Develop and oversee the creation of high-level solution architecture, ensuring alignment...
...Senior Manager - Contact Center design - COR028380
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire...
...Principal Consultant - Contact center BA - ITO079679
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and...
Rs 14 - 22 lakhs p.a.
...HRO (Contact Center Voice )
HRO (Contact Center Voice )
HRO (Contact Center Voice )
HRO (Contact Center Voice )
HRO (Contact Center Voice )
HRO (Contact Center Voice )
HRO (Contact Center Voice )...
...market leading international higher education research and search platforms.
We are seeking a highly skilled and strategic Global Contact Centre Technology Platform Owner to oversee the development maintenance and optimization of our global platform(s). The Global...
...and advancement. The company offers a team-oriented culture, dynamic working environment, and work life balance.
The Supervisor, HR Solutions Center supports and leads the HR Solutions Center (HRSC) team. They hold the team accountable for producing high quality work that...
...develop Conversational AI solutions including text telephone and voice based Chatbots.
. Leverage existing cloud services of AWS contact center platforms Google & Azure
custom LLM engines.
Develop/integrate web services API s endpoints and other telephony systems....
...areas of Housekeeping, Technical services, security, cafeteria management, transport management and so on.
The Office Facilities Supervisor will require the constant drive and monitoring of the SBM suppliers. You will have to interface with a large panel of interlocutors,...
