Search Results: 3,229 vacancies
...Principal Consultant - Contact center BA - ITO079678
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and...
...platforms.
We are seeking a highly skilled and strategic Global Contact Centre Technology Platform Owner to oversee the development... ...objectives.
Key Responsibilities:
Develop and execute the global platform strategy including defining the product roadmap...
...develop Conversational AI solutions including text telephone and voice based Chatbots.
. Leverage existing cloud services of AWS contact center platforms Google & Azure
custom LLM engines.
Develop/integrate web services API s endpoints and other telephony systems....
...Managing the day-to-day performance of the Contact Centre Operations and expected to shape... ...transaction such as IVR, Voice & Non-Voice call center operations, Digital platform (Chat, App,... ...conception skills to conceive, build and execute strategies, problem solving and providing...
POSITION: - Project Manager– Operations
LOCATION: - Chennai, India
JOB PROFILE:-
SLA Management
Manage performance of the team
Deliver on SLA commitments based on the contract
Meet and exceed customer satisfaction goals
Daily / Weekly / Monthly...
Rs 15 - 26 lakhs p.a.
...OOTB Guidewire functionality and client customizations for Billing Center for Property and Casualty Insurance companies
· 2+ years’... ...company quality standards and user requirements.
· Design and execute test plans, manual and automated test scripts, and test cases based...
...experienced professionals for the position of International Voice Process Executive to join our dynamic team. If you have a background in... ...] are eligible .
If any further Details are needed ,Please contact the below
HR : Sherin : (***) ***-**** / Merlin : +91 85249...
...Security Specialist - Cyber Security Operations Center
Role Overview:
Cyber Security Operations Analyst will play a significant role in our Cyber Security Operations Center team (CSOC), reviewing and handling oversight to a number of security controls, and providing...
Guidewire Claim Center - Configuration & Integration Developer
Position Description
Company Profile:
At CGI, we’re a team of builders... ..., however, only candidates selected for interviews will be contacted. No unsolicited agency referrals please.
Job Title: Guidewire...
...user engagement.Document design decisions and rationale to provide transparency and context for future iterations.Advocate for user-centered design principles and advocate for the importance of consistent design patterns.Collaborate with marketing and branding teams to ensure...
...outstanding communication skills both verbal and written that will be used in dealing
directly with key customers and all levels of executive staff.
o Ability to work in a highly charged, fast paced and challenging environment and still maintain an effective balance of...
Requirements : - 4+ years of IT and relevant security experience.- Must have one cyber security certification.- Experience/understanding of Vulnerability Management. Distribute Vulnerability reports to relevant stakeholders and track them for closure.- Experience/understanding...
...confirming or clarifying information and diffusing angry clients, as needed.
Building lasting relationships with clients and other call center team members based on trust and reliability.
Utilizing software, databases, scripts, and tools appropriately.
Understanding and...
Responsibilities
1. Responsible for drawing up accounts of the Company as per applicable regulations and basis IND AS
2. Providing guidance on Financial Accounting to the team on an ongoing basis .
3. Analyzing variation in costs and spend patterns identifying ...
Job Description
Required Inbound,Outbound,Voice,Good communication
Handle Customer s Inbound and Outbound Calls. Solving Queries, Telling Them About Products / Offers / Services.
Job Requirement
Experience
Fresher
Internship
No
Skills
Inbound...
...about impact and organizational performance. This position will deliver and support housing market systems across India, for Terwilliger Center for Innovation in Shelter (TCIS).
Terwilliger Center is an innovation hub within HFHI that contributes to its mission of ensuring...
...opposite Metro Station, ibis Chennai City Center - An Accor Brand is 20 minutes by metro... ...Front Office
Designation : Reservation Executive
Reports To : Front Office Manager... ...recycling, sorting waste etc)
Key Contacts
Liaises with
Responsible for (as...
Job Description
Required Domestic,Outbound,Voice,Telesales
Calling all the Leads on daily basis and convert the prospective leads into walk-ins Strictly adhere to company policies and reaching the target on Monthly basis Required Candidate profile Responsible for generating...
Company: an R&D Center Location: ChennaiEducation: B.EExperience: 10-22 Years Job Description: Have a track record of achievement with a minimum of 5 years in a leadership position.
Embrace a roll-up-sleeves, hands-on culture.
Possess a passion to build a business from...
...· Responsible for entire Centre Operations and managing the team
· Responsible for conversions and admissions
· Single point of contact for parents and team
· Mentor and coach the team
· Responsible for Profit & Loss of Centre...
Premium Pre School
Chennai
3 days ago
