Average salary: Rs943,330 /yearly
More statsSearch Results: 29,249 vacancies
...image of the company. Provides high quality service to achieve maximum customer satisfaction by resolving the customer query at first contact where possible. Takes ownership and initiative to complete necessary research and customer follow up or direct the customer to the...
...Requirements
SKILLS AND QUALIFICATIONS:
~ At least one year of working experience in IT.
~ Tier 2 or Tier 3 Contact Center Engineer
~ Knowledge of Network cabling and cable management
~ Experience configuring router and firewall appliance
~ IP...
Rs 4 - 6 lakhs p.a.
...customers. Person Specification Prior Front facing Call Centre/In house contact centre experience Adept in customer interaction and exception... ...Customer Care,Customer Engagement
Designation: Contact Center Executive- Gurgaon
Vacancies: 1
Experience: 0 - 4.0 Year(s)...
Job Description :As a Technical Lead for the Contact Center System, you will be responsible for ensuring the smooth operation and maintenance of Porter's in-house contact center system. You will lead a team of engineers in managing and maintaining the in-house Contact centre...
...Requirements
Position Overview:
We are seeking an experienced and dynamic Technical Training Manager to join India Customer Engagement Center. The Technical Training Manager will play a crucial role in developing and implementing comprehensive technical training programs for...
...with Project/Enhancement Teams to Review, Transition for Run Team.
Requirements:
Up to 7 years of IT experience & 5+ Years on Contact Centre applications in banking/financial services industry. Knowledge on Avaya Contact Centre solution is preferred.
Good hands-on...
...our dedication to leave the world better than we found it.
We are looking for passionate engineer to join the team transforming Contact Center Platform, partnering with highly skilled global and regional colleagues, in a fast paced and exciting environment. Join us and you...
...Job Summary
You make sound judgments and promote a Associate / Candidates focused environment. You optimize execution and results... ....
What you’ll do
As a Resolution Specialist, Contact Center you will take a high volume of incoming calls and chats from...
...that the proposed solutions are technically sound, scalable, and address the client's needs.
Identify and assess potential risks associated with proposed solutions and develop strategies to mitigate these risks.
Lead the development of prototypes or proof of concept to...
...Principal Consultant - Contact center BA - ITO079679
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and...
Responsibilities:
Leads and develops technical sales efforts for key accounts
Provides ongoing support to clients after projects have been completed
Handles consultative functions to customers in technical operations in terms of designing and
implementing network...
...Voice - Service Desk Voice Support
Designation: Customer Contact Comms Associate
Qualifications: Any Graduation
Years of Experience: 1... ...network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and...
...Senior Manager - Contact Center design - COR028380
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire...
...Must have:
Should be from bank's contact center ops
Must have worked in Banking process and handled cards division
Team Manager’s repertoire of roles and responsibility include:
1. Manage teams of e-mail officers and Team Leaders on various parameters including...
...POSITION SUMMARY STATEMEN
The Associate Services Senior officer position supports Herbalife’s Vision, Mission and Values through
excellent... ...calls. All calls are entered and tracked on the Herbalife Contact Management (HCM). Handles escalated
calls and takes full...
Rs 14 - 22 lakhs p.a.
...HRO (Contact Center Voice )
HRO (Contact Center Voice )
HRO (Contact Center Voice )
HRO (Contact Center Voice )
HRO (Contact Center Voice )
HRO (Contact Center Voice )
HRO (Contact Center Voice )...
...market leading international higher education research and search platforms.
We are seeking a highly skilled and strategic Global Contact Centre Technology Platform Owner to oversee the development maintenance and optimization of our global platform(s). The Global...
...develop Conversational AI solutions including text telephone and voice based Chatbots.
. Leverage existing cloud services of AWS contact center platforms Google & Azure
custom LLM engines.
Develop/integrate web services API s endpoints and other telephony systems....
...We are hiring for Associates for our "Medical Information Call Centre(MICC)" team:
This role is office based and should be flexible to... ...letter responses, as applicable
• Sends cases to client point of contact
• Should have experience in international call handling....
...telephone. Technical Support Specialists act as the primary technical contact for all Chase Connect users and escalation of all unresolved... ...release and event support including UAT and PVT testing and command center participation.
Act as business liaison in development of...
