Search Results: 224 vacancies
...tech. It is backed by the principles of simplicity, transparency, and giving back control to the user.
JOB DESCRIPTION
Role: Complaints and Escalations Specialist
Location: Pune, Aundh
What you will do:
Handling of complaints raised through all mediums...
...mail content, fault report tracking, voice calls, business etiquette etc
# Timely Response to customer requests and no instances of complaints either internally or externally
#
Stakeholder Interaction
Stakeholder Type
Stakeholder Identification...
...mail content, fault report tracking, voice calls, business etiquette etc
# Timely Response to customer requests and no instances of complaints either internally or externally
#
Stakeholder Interaction
Stakeholder Type
Stakeholder Identification
Purpose...
...guests’ use.
• Make sure to maximize the use of the massage rooms and massage therapists.
• Rich experience in handling customer complaints to ensure their trust in the hotel.
• Read and update the message book of Massage Therapists and Receptionists to ensure that each...
...Updates of accurate efforts in eCube, TMS and other project related trackers
# Timely Response to customer requests and no instances of complaints either internally or externally
#
Stakeholder Interaction
Stakeholder Type
Stakeholder Identification...
...creations. ...
Ensure team follows best practices and maintain service level agreements.
Monitors department issues and client complaints.
Develop problem management and service improvement plans
Knowledge of AHU Installation and Commissioning
AHU/HVAC experience...
...resources across a large area
service: Ability to understand customer needs and preferences, provide exceptional service, and resolve complaints quickly
of real estate law: Basic understanding of regulations that apply to property purchase paperwork
Required Experience –...
...service activities like installation & commissioning, Repair & Maintenance
of all Gravotech products.
Addressing & closing customer complaints within assigned lead time.
Documentation, report preparation and keeping records for each service activity.
CRM tool updates (...
...reviews & ensuring the prioritization of resources to complete the critical activities, as identified.
~ timely support & resolution to complaints from customers, sites, SAR, CAR, etc.
~& implement cost effective & innovative solutions to optimize boiler performance & safety....
...customer delight through the services rendered. Building and maintaining profitable relationships with the customer. Resolving customer complaints quickly and efficiently.
Principal Accountabilities
# Managing customer calls, E mail response and walk ins. Completing the...
...Attends daily F&B Briefing, monthly F&B Meetings and other meetings
required for the position.
● Immediately investigates any complaints on food, reported food poisoning,
accidents or incidents & takes immediate corrective actions, as per hotel
policy.
● Conducts...
...mail content, fault report tracking, voice calls, business etiquette etc
# Timely Response to customer requests and no instances of complaints either internally or externally
#
Stakeholder Interaction
Stakeholder Type
Stakeholder Identification...
...leakage, electricity, water etc. are handled effectively and in a
timely manner Review the status of logged, resolved, escalated complaints/ issues raised by
retailers/customers on a daily basis to improve the efficiency of the process and
to identify...
...scheduling appointments, and maintaining customer records. You will also be required to achieve sales targets, handle customer inquiries and complaints, and contribute to the overall success of the sales : - Excellent verbal communication skills and fluency in English and Hindi -...
...inactive, stagnant, degrowing masons/ contractors
• Home visits, conversion and retention of sites
• Attend quality complaint within 48 hours and escalate to Technical Specialists
Reporting to: Technical Specialist
Minimum Qualification: ITI/ Diploma holder...
...in the financial management of department.
Ensuring Exceptional Customer Service
• Responds to and handles guest problems and complaints.
• Strives to improve service performance.
• Empowers employees to provide excellent customer service.
• Emphasizes guest...
...etc. over Remote Support
Answer incoming calls and respond to customer’s emails in timely manner.
Manage and resolve customer complaints.
Identify and escalate issues to supervisors as and when needed.
Provide product and service information to customers.
Research...
...assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property...
...the customer location compliance to legal & application standards.
Support Design & Operations Managers to resolve any customer complaints.
Assist in Risk Management activities, FMEAs and ensure compliance to standards and regulations
Assist in the failure investigation...
...inculcate a cost savings mindset.
Ensure correct systems & work practices are adhered to.
To deliver “Q” product with minimum market complaints.
Plan and identify developmental inputs for staff and workmen to improve their skills and attitude.
Involving all employees in...
