Search Results: 40 vacancies
...customer service.
• Interacts with guests to obtain feedback on product quality and service levels.
• Handles guest problems and complaints.
Maintaining Culinary Goals
• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.
•...
...a good example of excellent customer service and creates a positive atmosphere for guest relations.
• Handles guest problems and complaints.
• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service...
...• Interacts with guests to obtain feedback on product quality and service levels.
• Responds to and handles guest problems and complaints.
• Empowers employees to provide excellent customer service. Establishes guidelines so employees understand expectations and parameters...
Marriott International
Kochi
2 days ago
...that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.
• Handles guest complaints and disputes following the instant pacification procedures.
Managing and Conducting Human Resource Activities
• Monitors...
...customer service.
• Interacts with guests to obtain feedback on product quality and service levels.
• Handles guest problems and complaints.
Maintaining Culinary Goals
• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.
•...
Marriott International
Kochi
4 days ago
...and focuses on continuous improvement.
• Empowers employees to provide excellent customer service.
• Handles guest problems and complaints.
• Interacts with guests to obtain feedback on product quality and service levels.
Managing and Conducting Human Resource Activities...
...respect from all and inspires good team work.
Leading by example.
Guest Satisfaction:
To attain and follow up on any guest complaints.
Guest suggestions have to be listened to and brought to the Executive Chef’s attention.
Fire, Life, Health and Security:
~...
...supervision & surprise visits
Supervise termite jobs and optimise ToS for termite jobs
Improve quality of Termite jobs to reduce complaints
Encourage more technicians to submit leads
Key Result Areas
Control & reduction in material cost
Effective utilisation...
...guidance, feedback, and individual coaching when needed.
• Sets a positive example for guest relations.
• Handles guest problems and complaints.
• Strives to improve service performance.
• Helps employees receive on-going training to understand guest expectations....
Marriott International
Kochi
16 days ago
...HACCP)
~ Collect food and beverage supply requisition, ensure that the stock collected is as per requisition
~ Handle guests’ complaints and comments tactfully and efficiently. Report any complaints, incidents or other irregularities to management
~ Supervise and...
...and regulations are enforced.
To provide work guidance, instruction, or orientation to the Security Associates.
To handle guest complaints.
Ensure to alert the police, ambulance and/or fire service when necessary.
Ensure to abide by the mission statement of Novotel...
...the welcome and recognition of VIP guests
Ambassador of the Hotel in and outside of the Crowne Plaza Kochi.
Handle queries and complaints in a timely, efficient and diplomatic manner. Record them in outlet log-book and ensure all in house guest feedback are informed to...
...reservations, schedules, fares, and other transportation-related matters.
Issue Resolution: Investigate and resolve customer issues and complaints in a timely manner. Collaborate with internal and external departments such as Carriers, Warehouse team to resolve complex issues...
...interaction with students to identify and proactively address any issues or concerns.
• Monitor student attendance, performance, and complaints, taking necessary actions as required.
• Track the performance of academics & online batch activities and provide constructive...
Indian Institute Of Commerce, Lakshya
Kochi
4 days ago
...Banquets.
Providing Exceptional Customer Service
• Sets a positive example for guest relations.
• Handles guest problems and complaints seeking assistance from supervisor as necessary.
• Empowers employees to provide excellent customer service within guidelines....
Marriott International
Kochi
5 days ago
...Defuse disturbances in accordance with company policies and procedures. Resolve safety hazard situations. Handle all interruptions and complaints. Escort unwelcome persons from the property. Ensure compliance with alcoholic beverage control laws. Call for assistance using...
Marriott International
Kochi
4 days ago
...the brand's service culture.
• Sets service expectations for all guests internally and externally.
• Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee.
• Follows up to ensure complaints have...
...their requirement - Answer queries related to products and process - Taking feedback concerning products and other aspects - Customer complaints - Customer Satisfaction Score D) Stock Display & Replenishment - To support the TL and Merchandisers in maintaining the stock...
...closely with sales teams to ensure a seamless transition from inquiry to purchase.
# Issue Resolution : Your team handles customer complaints inquiries and escalations promptly and effectively. You establish protocols for handling various types of issues and empower team...
...courteous and compliant with regulatory requirements.
# Dispute Resolution : They handle escalated billing disputes and customer complaints related to billing errors service interruptions or payment issues. They work closely with internal departments such as customer service...
