Chat jobs in Hyderabad

Job Title: SPE/SME for webchat   Reporting to: Team Leader     Objectives   Email   Management   team   is   part   of   customer   service   function   of   Mortgage   servicing.   Associates   in   this   team,   respond   to   customer   inquiries   ...

 ...to create consumer-facing Chatbots with personality, character and human user interactions. Responsible for Designing and testing of chat conversations, flows, and user journeys based on different bot personas. Creative thinking of user’s conversational journey with a... 

 ...stack, microservices and client/server-side APIs, RESTful APIs. ~ Proficiency with RESTful API usage, Integration patterns with OATH, Chat, Streaming, Payments, and CMS. ~ Experience in developing POC's & choosing 3rd party software products, technology frameworks and... 

 ...place to ensure your time will come for opportunities in a potential leadership role. Ok, seriously you sound like my ideal match, can we chat? This is a temporary position to start, based on performance & fit with position the potential to become regular status with benefits... 

 ...Quality Evaluator is responsible for monitoring and evaluating inbound and/or outbound calls and other customer contact methods (e.g. email, chat) for accuracy and adherence to established quality standards. This position assists in the output of assessing quality standards,... 

 ...Operations Manager has the drive and intellectual horsepower to resolve difficult customer issues; directly supports customers through telephone, email, and chat services as applicable Demonstrable troubleshooting skills with the help of engineers Cross-team collaboration... 

 ...team & culture All of the above perks of joining a high potential company very early, along with a competitive market salary. Let's Chat !   We are now building our leadership team and would love to chat with you This is a great time to join the rocketship and... 

 ...efficient technical support to customers Roles and Responsibilities Provide technical support to customers via phone, email, and chat Troubleshoot and resolve technical issues related to software products Document and escalate complex technical issues to the... 

 ...equipment’s to keep track of each of their proper functioning and upkeep # Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe # # ~ Perform root cause analysis of the tickets... 

 ...and server support for mostly Windows and some Mac devices ~ Receive and manage incoming queries (Incidents/Requests) from users, via chat, emails & web tickets, also if required call end users. ~ Use experience and good judgement to prioritize issues appropriately and... 

 ...Who You Are: This position will be Remote, but you will be working closely with the United States and Canada teams through video chat, instant messaging, e-mail, phone, and our software. It is essential that you have excellent communication skills in English, both written... 

 ...Representative Customer Service / Technical Support position interfaces with customers via inbound and / or outbound calls, Emails / Chats or through the Internet depending upon client requirements. This position provides customer service support / Technical Support and resolution... 

 ...fast-paced environment, ensuring timely delivery and quality. • Familiarity with the latest educational tools and tech trends, e.g. Chat GPT, etc. • Passion for helping others succeed. Job Overview • Location: Hyderabad • Job Type: Full-Time • Work: Office •... 

 ...experience in IT service management (Incident, Service requests, knowledge) and has excellent communication skills to support users over voice, chat and email with a strong hold in IT hardware and software troubleshooting's and analytical skills, exhibits excellent customer service... 

 ...process related queries and handles grievances. · Listens to calls and coaches the team to enhance performance. · Monitors the calls/chat taken by the associates and provides them feedback. · Interacts with the quality team to seek feedback on the team’s performance and... 

 ...partners to determine suitable solutions to escalated issues product and service gaps Respond to clients via email, phone and live chat support channels Troubleshoot and guide clients through usage Proactively stay up-to-date on product features and improvements... 

 ...quality issues as they may arise. Able to provide quantifiable data to all quality judgments that are made. ~ Should have worked in chat process in banking project. Rotational Shift. Must have experience in BPO Industry Contact Person: Neetu- (***) ***-****... 

 ...diverse teams. • Proficient in project management software and tools. • Familiarity with the latest educational tools and tech trends, e.g. Chat GPT, etc. • Strong foundational knowledge in Fundamentals ( HTML, CSS, JavaScript, Java) • Familiarity with Programming concepts,... 

 ...1.Responsible for responding to customer requests, including but not limited to, answering calls via a phone queue, customer emails, chat support requests and providing after hours on call support for troubleshooting technical issues. 2.Support end-user devices/peripherals... 

 ...Scope of work falls under Digital Marketing and Ads which includes providing technical troubleshooting for customers (B2B) via Email & Chat medium. Job description Qualification: Any Bachelor's degree Required : ~1-2 years of experience in Digital Marketing...