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- ...Position Overview: We are seeking a Trans Processing Associate - Chat Support to review, evaluate, and process insurance form requests with accuracy and professionalism. The role requires handling of submission forms, complete follow‑ups via chat and email, and ensure timely...ChatImmediate startFlexible hoursShift workNight shift
HireVibe Talent
Kochi5 days ago - ...improvements across the operations teams. Reporting directly to the Transformation Manager in Kochi and with a functional reporting to Process Improvement Senior Consultant in the UK this role is responsible for leading payroll improvement initiatives, identifying new ways of...Suggested
Zellis
Kochi28 days ago Rs 6.5 lakh p.a.
...Team Lead – BPO (Voice Process) Minimum 5 years of experience in any BPO (Voice) Location: Infopark, Kakkanad, Kochi Shift: Night Shift... ...experience managing a customer service team # Inbound call or chat experience is mandatory # Strong knowledge of shrinkage and attrition...ChatLong term contractFull timeWorking Monday to FridayShift workNight shift- ...value proposition through market-leading technology and business process excellence. We've created over 200 unique inventions under several... ...customer inquiries and provide technical support via email and chat in a timely and professional manner. Troubleshoot technical...ChatFull timeWork at officeImmediate startWorldwideShift workNight shift
Sutherland
Kochi21 days ago - ...customer queries in a timely and accurate way, via phone, email or chat. Identifying customer needs and helping customers use... ...technical issues and useful discussions with customers. Ensure the processing of refund and cancellation of air tickets. Assist clients...ChatFlexible hours
Verteil Technologies
Kochi7 days ago - ...availability, and complaints. Respond promptly to WhatsApp and in-app chat queries. Provide clear information about seafood products,... ...-related complaints (freshness, packaging, quantity issues). Process refunds or replacements as per company policy. Maintain a...Chat
LILO
Trivandruma month ago - ...go. Join EY and help to build a better working world. Discipline BMC – Technology Enablement Role Type Business Analyst – Process Excellence & Process Engineering –Assistant Director The opportunity We are seeking a detail-oriented, analytically strong Business...SuggestedFull timeFor contractorsFlexible hours
EY
Thiruvananthapuram7 days ago - ...shaping the future of sustainable energy. Role Description This is a full-time on-site role located in Trivandrum for a Voice Processing Executive. The role involves handling and processing data, executing order processing tasks accurately, and conducting comprehensive...SuggestedFull time
Trydan Tech
Thiruvananthapuram5 days ago - ...of our workflow — including planning, designing, and development processes. We firmly believe that digital solutions should align with and support... ...Responsibilities: Handle customer inquiries via phone, email, chat, or social media Understand customer needs and provide...ChatPermanent employmentWork at officeFlexible hoursShift work
JIITAK Inc.
Kochi4 days ago - ...Responsibility Attend end user inquiries/issues through Phone, chat, and email. Responsible for triaging tickets from end user and... ...closure of tickets based on priorities. Ensure escalation processes are followed. Keep records of end user interactions, details of...Chat
mantle solutions
Kochi4 days ago - ...and services, closing client agreements, and a comprehensive understanding of the entire sales process is essential. Responsibilities Engage with potential clients via chat, email, and phone to understand their needs and present suitable software solutions....ChatShift work
Infinite Open Source Solutions LLP
Calicut, Kerala12 days ago - ...Job Family GIC Process (India) Travel Required None Clearance Required None What You Will Do The Market Surveillance Compliance team sits within the Global Compliance Department. The team strives to detect potential insider trading, market abuse, violations...SuggestedWork at officeFlexible hours
Guidehouse
Trivandrum3 days ago - Job Description – UiPath Developers (Claidroid Technologies) Role: UiPath Developer Experience: 2–9 Years (minimum 2 years relevant) Location:Trivandrum Joining: Immediate joiners preferred. About the Role At Claidroid, we are scaling our Intelligent Automation...SuggestedImmediate start
Claidroid
Thiruvananthapuram4 days ago - ...even more comprehensive development and digitalisation services and a greater offshore capability. We are looking for experienced Process Associate (2 to 7 years experienced) to join our team in based out of our Kochi location with hybrid work options. If you're...SuggestedHybrid workWork at officeFlexible hours
in-tech GmbH
Kochi3 days ago Rs 2 - 5 lakhs p.a.
...IT Support Technician spends their day fielding incoming support chats, calls and online requests on behalf of Amazon Corporate and its... .... You will be innovative, energetic, and able to adapt to new processes and procedures quickly while dealing with a high volume of requests...ChatWorldwideFlexible hoursAmazon Development Centre (India) Private Limited
Kochi5 days ago- ...with our L2 Support, L3 Support, and Product Development teams to represent our customers' needs, both immediate and long-term. Manage chat, phone and email cases simultaneously, prioritize tasks, and reach deadlines. Provide efficient productivity and exceed clients'...ChatLong term contractImmediate start
Summit Consulting Services
Kochi5 days ago - ...which means there will be abundant opportunity to help shape our processes, learn new skills, tackle emerging challenges, and grow within the... ...· Good Listener and be a strong and thoughtful communicator via chat, video, phone, email · Self-motivated, goal oriented, fast learner...ChatWork at officeUS shiftShift work
PracticeSuite, Inc.
Kochi6 days ago - ...to resolve customer enquiries What will help you thrive in this role Excellent Communication skills, good computer skills, Analytical skills, experience in Chat and Customer services through emails, Desirable if they have SAP, Salesforce and order management experience.ChatFlexible hoursNight shift
Hubbell Incorporated
Kochi3 days ago - Processing invoices and recording payment for goods and services and related expenses in the General Ledger Setting up vendor accounts and reconciling statements Work with client contacts/vendors for timely resolution of pricing and quantity discrepancies on invoices and...
EXL
Kochi3 days ago Rs 5 - 12 lakhs p.a.
...in topics related to time-off, employee relocations, offboarding processes, employment verification, benefits, bereavement support, and... ...service operations, primarily handling live phone calls and/or chats. You are someone who is skilled at building positive relationships...ChatWorldwideRelocationShift workNight shiftAmazon Development Centre (India) Private Limited
Kochi5 days ago- ...Engagement: Respond to inquiries from potential students via email, chat, and social media platforms. Provide detailed information about the UI/UX course, admission criteria, and application process. Follow-Up and Nurturing: Conduct follow-up communications with...ChatLocal area
Marvelloux Design Studio
Thiruvananthapuram4 days ago Rs 15000 - Rs 18000 per month
...providing exceptional customer service. Key Responsibilities: * Customer Assistance: Handle customer inquiries via phone, email, and chat, providing prompt and accurate responses to ensure customer satisfaction. * Issue Resolution: Identify, troubleshoot, and resolve...ChatFull timeWork at officeFabus Frames
Kasaragod28 days agoRs 1 - 1.5 lakhs p.a.
...provide timely solutions to their issues. Engage with customers through various communication channels including phone, email, and chat. Maintain a high level of product knowledge to effectively assist customers. Document customer interactions and feedback to improve...ChatLocal areaRight Human Skills And Resources Private Limited
Kochia month ago- ...This includes responding to customer inquiries via phone, email, chat, and web, diagnosing and analyzing problems, working collaboratively... ...a marquee deal, launch a campaign, or roll out a game-changing process. One Year: ~ Own your domain, mentor the next newcomer,...ChatRelocationFlexible hoursShift workNight shift
Infoblox
Thiruvananthapuram2 days ago Rs 2 lakh p.a.
...Job Title: Process Executive (Freelancer)-Malyalam language Location: Pan India (Work from Home) About the Company: It is a leading Human Supply Chain Management Company with over 2500 employees, 7 branches, and the trust of 70+ clients daily. The company connects...Contract workFreelanceWork from homeFlexible hoursRs 30 - 50 lakhs p.a.
...React Native/Expo) with Uber-style push notifications, real-time chat, and availability controls Web Dashboard: Develop the web-facing... ...-first, core hours overlap with US Pacific Time Interview Process Interview with founders Technical screening (AI systems + WebSocket...ChatRemote jobPermanent employmentFull timeContract workShift workUplers
Kochi2 days ago- ...effective communication, and a commitment to delivering timely resolutions. Key Responsibilities: Assist customers via phone, email, and chat to resolve technical issues efficiently. Document customer interactions, reported issues, and resolutions in the support system....Chat
ThoughtBox Online Services Pvt Ltd
Kochi5 days ago - ...globe and perform basic troubleshooting. Initiates follow up calls with customers. Responding to client IT support requests via chats, calls, and tickets. Providing technical support via remote access. Update and monitor ticketing systems. Essential requirement...ChatShift work
WORKSENT
Kochi21 days ago - ...revolutionize language learning. The platform offers a flexible and engaging experience with gamified learning, AI-powered tools like Speeki Chat and Speeki Pronounce, and over 600 recorded resources. Focused on building a global community, Speeki AI Academy strives to bridge...ChatFull timeContract workFlexible hours
SPEEKI Ai
Kochi28 days ago Rs 6.5 lakh p.a.
...Responsibilities Lead, mentor, and manage a team within a BPO non-voice process Ensure team performance through effective coaching, motivation... ...experience managing a customer service team # Inbound call or chat experience is mandatory # Strong knowledge of shrinkage and...ChatLong term contractFull timeWorking Monday to FridayShift workNight shift
