Average salary: Rs731,250 /yearly
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- ...given by the reporting manager from time to time # Ensure adherence to internal policies and external /regulatory guidelines in chargeback operations # Track all MIS getting published by WFM ( TAT Burst, Not Submitted , Inventory etc. # Perform process documentation...SuggestedFull time
SBI cards
Gurgaon1 day ago - "Position Overview: As a Joint Recovery Processing/Chargeback Analyst, you will be part of a specialized team performing financially based investigative and assessment activities. Reporting to the Supervisor of Joint Recovery Processing, you will leverage your experience...SuggestedFull timeWork at officeShift workAfternoon shift
- ...Qualification we seek in you! Minimum Qualifications .Knowledge of AUS & NZ Privacy legislation .Previous Fraud/Scheme Chargebacks related experience .Excellent communication skills - verbal and written. .Should have sound computer knowledge. .Needs to...Suggested
Genpact
Gurgaon8 days ago - ...Service Cloud Zendesk Complaint resolution Preferred (Skills) E-commerce order management Multilingual support Refunds & chargeback_processing Qualifications High school diploma or equivalent; college diploma advantageous. Minimum 1 year experience in...SuggestedFlexible hoursShift work
CAREER BLOC
Gurgaona month ago - ...on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Business Analyst/Assistant Manager - Disputes and Chargebacks The Team Lead for Disputes and Chargebacks will be responsible for overseeing a team of dispute analysts. This role ensures efficient...Suggested
Genpact
Gurgaon25 days ago - ...the monthly reconciliation of other AR-related accounts (such as unapplied cash, unclaimed credits, clearing, accrual, bad debt, chargebacks, withholding and sales tax). Investigating and ensuring that all the cash and check issues are resolved, and all the over-short....SuggestedFull timeImmediate start
Ernst & Young
Gurgaon1 day ago Rs 2 - 6 lakhs p.a.
...Transport related Issues queries and oversee the transport helpdesk work process. Assisting Finance team for Providing with the Employee chargeback details. Ensuring that all the details of the employee Transportation are supervise for the smooth reconciliation of the Trip...SuggestedContract workShift workJLL
Delhi12 days ago- ...existing passenger (pax) calls, resolving their queries efficiently, coordinating data updates with the Changes Team, and managing chargeback documentation and tracking. Salary 35k - 45k + Travel Allowance Key Responsibilities Conduct feedback calls with passengers...Suggested
sharda consultancy services
Gurgaon6 days ago - ...Authorization Rate Payment Success Rate Payment Failure Rate Cart-to-Payment Conversion Refund TAT (Turnaround Time) Chargeback Rate Monitor daily transaction performance and identify anomalies or trends Analyze payment funnel drop-offs and recommend optimization...SuggestedFull timeLocal area
- ...opportunities. Manage reserved instances, savings plans, and virtual machine sizing. Develop and enforce cost allocation models and chargeback mechanisms. Use Azure Cost Management and other tools to generate actionable insights. Reporting & Analysis Build...Suggested
gspann technologies, inc
Gurgaon4 days ago - ...Marketplaces (Amazon, Flipkart, Blinkit, CRED) Payment gateways (Razorpay, EMI partners like SaveIN) Track settlements, refunds, chargebacks, and discrepancies Identify and flag revenue leakages or mismatches Bank & Ledger Reconciliation Perform regular bank vs...Suggested
Sova Health
Gurgaon5 days ago - ...role will require physical movement into micro markets, identifying and selling to good quality merchants. Minimize risks of fraud, chargebacks by ensuring good quality of merchant onboarding Adhere to the risk guidelines shared by the team. Visit merchant and resolve issues...Suggested
One 97
Delhi8 days ago - ...new and existing customers. Manage credit card workflows end-to-end, including charges, refunds, and formally challenging invalid chargebacks with supporting evidence. Actively leverage Enterprise AI platforms (Gemini, ChatGPT, Claude, etc.) to drive process...SuggestedLong term contractImmediate startNight shift
Teads US
Gurgaon4 days ago Rs 4 - 7 lakhs p.a.
...and chat in a timely and professional manner Resolve customer issues related to digital payments, transaction failures, refunds, chargebacks, and account discrepancies Escalate unresolved queries to the appropriate departments and ensure follow-through Maintain...SuggestedImpronics Technologies
Gurgaona month ago- ...and setup of payment flows & technical configuration. • Ensure scheme alignment (Visa/Mastercard/RuPay) and adherence to dispute, chargeback, and compliance rules. • Define/validate reconciliation and settlement frameworks and manage offline terminal configuration. • Provide...SuggestedWork visa
Airtel Payments Bank
Gurgaon1 day ago - ...Responsible For: ● Vendor Central Management: Take full ownership of our Vendor Central account, managing purchase orders (POs), resolving chargebacks, and ensuring compliance with Amazon's policies. ● Operational Excellence: Coordinate with our internal teams to ensure timely...Full timeWork at office
Staffing Support India
Delhi5 days ago - ...customer contacts, adhering to the process policy, legal agreements etc. - Manage other deliverables including Income Audit, Guest Chargeback, Credit Card Refund, TA Revenue validation, IHG Loyalty Reward Nights etc. Manage strong partnership with hotels and business...Full timeFlexible hoursShift workNight shift
IHG Hotels & Resorts
Gurgaon3 days ago Rs 5 - 10 lakhs p.a.
...transactions, including failed or duplicate payments Work with banks to resolve payment-related queries Ensure timely refunds and chargeback processing 3. IT & System Support Business Process Re-engineering & streamlining for enhanced efficiency Process Automation...Weekly payAxis Max Life Insurance
Gurgaon10 days agoRs 4.5 - 10 lakhs p.a.
...Vistex modules: ~ Order Management ~ Trade Promotion Management ~ Sales Incentives Commission Management ~ Distributor/Retailer Chargeback Management ~ Customer Rebate Management ~ Hands-on experience in: ~ SAP Vistex configuration ~ Master data management ~...Appizion Consulting Solutions
Delhia month ago- ...losses. GSG protects Card Members by removing financial responsibility for disputed transaction and protects our merchants by reversing chargebacks from invalid dispute claims. The team educates both Card Members and merchants how to better protect themselves from invalid...Full timeApprenticeshipHybrid workLocal areaFlexible hoursShift work3 days week
Amex Group
Gurgaon25 days ago - ...billing, payment follow-ups, and dispute resolution. Manage periodical reconciliations of booking, cancellations, refunds, invoicing, chargebacks etc. ensuring minimum open items Ensure accurate revenue recognition in accordance with applicable accounting standards....
ixigo
Gurgaon5 days ago - ...Management. ~1-5 years in the payments industry, with deep expertise in issuing/acquiring or authorization or disputes/fraud and chargeback management or Network(Amex/VISA/Mastercard etc.) Integration. ~ Familiarity with APIs and API testing/governance, payment processing...Hybrid workFlexible hoursAfternoon shift
Amex Group
Gurgaon24 days ago - ...staff respectively Release and updates of Training Policy & Procedure Manual (need based) Responsible for Training cost recovery/Chargeback activities at Network as per policies (need based) Monitoring the budgets & spends (Capex, Opex) Responsible to gauge/monitor...Traineeship
Nissan Motor Corporation
Gurgaon1 day ago - ...adherence Maintain seller health metrics Coordinate with marketplace account managers for growth opportunities Monitor claims, chargebacks, customer feedback, and ratings What We're Looking For ~3–6 years of experience managing ecommerce marketplaces ~ Hands-...
zavya
Gurgaon5 days ago - ...industry. - Respond promptly to fraud alerts and take immediate action to prevent potential losses. - Provide support in disputes and chargeback processes when needed. - Conduct periodic fraud awareness training sessions for team members and other departments. Qualifications...Long term contractFull timeWorldwide
Straive
Gurgaon1 day ago Rs 1 - 4 lakhs p.a.
...years of experience in leading Customer Support teams preferably attending to customers across the globe. ~ Experience in resolving chargebacks and escalations to Better Business Bureau (BBB) will be a huge plus ~ Experienced in documenting SOPs, process maps, RCAs ~...Work at officeShift workNight shiftMiko
Delhia month ago- ...Distribution Cost & Performance Management Model and manage distribution cost (GDS fees, third‑party/aggregator costs, payment fees, chargebacks, fraud), optimizing channel profitability. Define KPIs and dashboards for conversion, yield, attach rates, servicing costs,...
Air Inda
Gurgaon5 days ago - ...advisory levers. ~ Deep domain understanding across the fraud lifecycle — including application, transaction, merchant, and dispute/chargeback management. ~ Experience with AI/ML-driven fraud platforms , rules strategy configuration, and decision orchestration tools. ~...Shift work
switch-now consulting
Gurgaon3 days ago - ...market benchmarking to iterate products Regulatory, Risk & Compliance Ensure adherence to card regulations, AML, KYC, fraud, and chargeback frameworks Partner with risk and compliance teams to build secure and compliant products Product Development & Lifecycle...
Michael Page
Gurgaon1 day ago - ...department contributing to the successful achievement of the team's goals and objectives. Responsibilities include handling complex chargeback cases, acting as a first level contact for escalations, and the monitoring of call & case workflows to meet service level/performance...Full timeWork at officeWorldwideFlexible hours
ntt data, inc.
Gurgaon1 day ago
