Average salary: Rs2,462,500 /yearly
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- ...be given by the reporting manager from time to time Ensure adherence to internal policies and external /regulatory guidelines in chargeback operations Track all MIS getting published by WFM ( TAT Burst, Not Submitted , Inventory etc. Perform process documentation and...SuggestedFull time
SBI Card
Gurgaon1 day ago - ...Responsible For: Vendor Central Management: Take full ownership of our Vendor Central account, managing purchase orders (POs), resolving chargebacks, and ensuring compliance with Amazon's policies. Operational Excellence: Coordinate with our internal teams to ensure timely...SuggestedFull timeWork at officeImmediate start
Rs 4.5 - 10 lakhs p.a.
...Vistex modules: ~ Order Management ~ Trade Promotion Management ~ Sales Incentives Commission Management ~ Distributor/Retailer Chargeback Management ~ Customer Rebate Management ~ Hands-on experience in: ~ SAP Vistex configuration ~ Master data management ~...SuggestedAppizion Consulting Solutions
Delhia month ago- ...Service Cloud Zendesk Complaint resolution Preferred (Skills) E-commerce order management Multilingual support Refunds & chargeback_processing Qualifications High school diploma or equivalent; college diploma advantageous. Minimum 1 year experience in...SuggestedFlexible hoursShift work
CAREER BLOC
Delhi16 days ago - ...risk assessment during merchant onboarding Evaluate early credit risk signals such as business model viability, settlement risk, chargeback exposure, and expected flow behavior Define and continuously refine onboarding risk policies, risk scoring frameworks, and approval...SuggestedWork at officeLocal area
Tazapay
Delhi1 day ago - ...~3+ years of experience in payment gateways / PSP / fintech ~ Strong exposure to high-risk merchant onboarding ~ Knowledge of chargebacks, fraud management, MID structuring ~ Understanding of global acquiring and cross-border settlements ~ Existing industry network...Suggested
Apical Management Consultancies
Delhia month ago Rs 1 - 4 lakhs p.a.
...years of experience in leading Customer Support teams preferably attending to customers across the globe. ~ Experience in resolving chargebacks and escalations to Better Business Bureau (BBB) will be a huge plus ~ Experienced in documenting SOPs, process maps, RCAs ~...SuggestedWork at officeShift workNight shiftMiko
Delhia month ago- ...role will require physical movement into micro markets, identifying and selling to good quality merchants. Minimize risks of fraud, chargebacks by ensuring good quality of merchant onboarding Adhere to the risk guidelines shared by the team. Visit merchant and resolve issues...Suggested
One 97
Delhi6 days ago - ...Position Details: • Position: Joint Recovery Processing/Chargeback Analyst • Status: Full Time – Work from Office • Hours: Monday – Sunday (Rotational Evening Shift) • Department: BPO • Rate of Pay: Competitive salary based on experience and qualifications Key Responsibilities...SuggestedFull timeWork at officeShift workAfternoon shift
- ...on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Business Analyst/Assistant Manager - Disputes and Chargebacks The Team Lead for Disputes and Chargebacks will be responsible for overseeing a team of dispute analysts. This role ensures efficient...Suggested
Genpact
Gurgaon24 days ago - ...Maintain strong seller health metrics Coordinate with marketplace account managers for growth opportunities Monitor claims, chargebacks, customer feedback, and ratings What We're Looking For ~3–5 years of experience managing Amazon (mandatory) and Flipkart accounts...Suggested
Zavya
Gurgaon9 days ago Rs 4 - 7 lakhs p.a.
...and chat in a timely and professional manner Resolve customer issues related to digital payments, transaction failures, refunds, chargebacks, and account discrepancies Escalate unresolved queries to the appropriate departments and ensure follow-through Maintain...SuggestedImpronics Technologies
Gurgaona month ago- ...on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Business Analyst/Assistant Manager - Disputes and Chargebacks The Team Lead for Disputes and Chargebacks will be responsible for overseeing a team of dispute analysts. This role ensures efficient...Suggested
Genpact
Gurgaon24 days ago - ...X, YouTube, and Facebook. Inviting applications for the role of an Management Trainee, Contract Management We are looking for Chargeback/ Rebates analyst responsible for the daily resolution of supplier chargebacks and discrepancies. Work directly with suppliers to ensure...SuggestedContract workTraineeship
Genpact
Noida16 days ago - ...Partner with finance to support cloud budgeting, forecasting, and variance analysis. Implement and manage cost allocation tags, chargeback/show back models, and budget alerts. Identify and drive opportunities for cost optimization, including rightsizing, autoscaling,...SuggestedHybrid workWork at office3 days week
Marsh McLennan
Noida16 days ago - ...billing, payment follow-ups, and dispute resolution. Manage periodical reconciliations of booking, cancellations, refunds, invoicing, chargebacks etc. ensuring minimum open items Ensure accurate revenue recognition in accordance with applicable accounting standards....
ixigo
Gurgaon1 day ago - ...: Establish and enforce cloud cost policies and procedures. Develop and manage cloud cost budgets and forecasts. Implement chargeback and showback models to promote cost awareness and accountability. Ensure compliance with cloud cost management best practices....
HCLSoftware
Noida16 days ago - ...Management. ~1-5 years in the payments industry, with deep expertise in issuing/acquiring or authorization or disputes/fraud and chargeback management or Network(Amex/VISA/Mastercard etc.) Integration. ~ Familiarity with APIs and API testing/governance, payment processing...Hybrid workFlexible hoursAfternoon shift
Amex Group
Gurgaon7 days ago - ...reconciliations, and executive commentary by product, region, and cloud. Build drive-based cost models for hosting/infrastructure, payments/chargebacks, onsite delivery (labor, equipment, consumables, logistics), and trade-of-service/ad delivery tied to consumption and revenue mix....
Cvent
Gurgaon1 day ago - ...losses. GSG protects Card Members by removing financial responsibility for disputed transaction and protects our merchants by reversing chargebacks from invalid dispute claims. The team educates both Card Members and merchants how to better protect themselves from invalid...Full timeApprenticeshipHybrid workLocal areaFlexible hoursShift work3 days week
Amex Group
Gurgaon8 days ago - ...through a centralized tool. In this role, the dispute agent would be responsible for analyzing the inbound dispute and submitting the chargebacks to the appropriate network. This role may also involve communication between the cardholders and the client's customers using...
Genpact
Gurgaon21 days ago - ...BI / Tableau Deliver monthly/quarterly cloud cost insights and recommendations to engineeringteam and SDMs. Implement showback/chargeback models across business units. Collaboration & Governance Partner with engineering teams to ensure cloud designs follow cost...
noventiq india
Noida1 day ago - ...Get to know us at and on , , , and . Inviting applications for the role of Business Analyst/Assistant Manager - Disputes and Chargebacks The Team Lead for Disputes and Chargebacks will be responsible for overseeing a team of dispute analysts. This role ensures...
Genpact
Gurgaon21 days ago - ...industry. - Respond promptly to fraud alerts and take immediate action to prevent potential losses. - Provide support in disputes and chargeback processes when needed. - Conduct periodic fraud awareness training sessions for team members and other departments. Qualifications...Long term contractFull timeWorldwide
Straive
Gurgaon2 days ago - ...appropriate flexibility to meet customer/market needs and dynamics across all business offerings. .Coordinate dispute information with Chargeback Analyst and Distributor partners as needed to resolve contract error discrepancies. Manage follow up communications with...Contract work
Genpact
Noida24 days ago - ...activities and maintain accurate customer notes. 2. Dispute & Deduction Resolution ~ Identify invoice disputes, deductions, and chargebacks. ~ Collaborate with Billing, Cash Application, Customer Service, and Sales teams for timely resolution. ~ Escalate...Traineeship
Genpact
Noida24 days ago - ...Qualification we seek in you! Minimum Qualifications .Knowledge of AUS & NZ Privacy legislation .Previous Fraud/Scheme Chargebacks related experience .Excellent communication skills - verbal and written. .Should have sound computer knowledge. .Needs to...
Genpact
Gurgaon15 days ago - ...queries - Response time on customer queries should meet the SLA and the information provided should be authentic. Co-ordination of chargeback queries between customer service and controllers - Timely closure of chargeback cases to avoid penalty into our bank account....Local areaFlexible hours
Wiley
Noida8 days ago - ...accurate revenue recognition for shipments, dynamic pricing models, and commissions. Monitor unbilled shipments, cancellations, chargebacks, and deductions from partners. Strengthen controls to prevent revenue leakage and financial misreporting. Manage daily cash inflows...Contract work
GoKwik
Gurgaon3 days ago - ...on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Business Analyst/Assistant Manager - Disputes and Chargebacks The Team Lead for Disputes and Chargebacks will be responsible for overseeing a team of dispute analysts. This role ensures efficient...
Genpact
Gurgaon8 days ago
