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EY Wavespace: Process Facilitator- Associate
The opportunity
We are looking for a Process Facilitator for EY wavespace team in our Trivandrum/ Bangalore...
Overview:
The Role
The Senior Process consultant role is an important role who will help drive process re-engineering, simplification and automation opportunities across the group.
You will partner closely with the Business leaders and teams in India & UK to drive process...
International Voice Description : This is a full-time on-site role for an International Customer Service position located in Thiruvananthapuram. The International Customer Service representative will be responsible for providing excellent customer support, ensuring customer...
...Mindcurv holistically covers the market’s need to digitalise business processes and customer experiences and take advantage of the cloud... ...products for analytics team members to improve productivity
~ Calling of AI services like vision, translation etc. to generate an outcome...
...understanding of data modelling well enough to physically model it and then understand the processing and performance issue to design the ETL processes using RESTful interface via Siebel inbound API calls with Siebel CRM systems
Proactive with Solution oriented mindset, ready to...
...client serving teams on updates and changes in finance tools and processes
Provide virtual support to our client serving teams (phone or... ...in a quick manner or escalated when essential
Document all calls, emails and chats into the system
Share best practices and provide...
...required to answer all types of customer contacts including inbound calls, faxes, mail, and e-mails presented from all sources and across... ...and targets.
Take inbound calls from non-trade customers.
Processing of telephone orders.
Responding to email and fax queries....
...technology landscape
Work productively maintaining exceptional call/data quality standards
Monitor their personal support tasks... ...Knowledge of Project Management methodologies
Experience in process improvement
Technologies and Tools
Microsoft SharePoint or...
...production issues, including escalation, delivery, and operational processes
~Hire, develop and lead a team of Technical Support Engineers
~... ...support teams, technical account management teams, or complex call centres
~5+ years of hands-on technical support experience for a...
...requirements.
Understand business needs and deliver solutions to make processes more efficient and simpler whenever possible.
Experience in... ...Management work including ability to do shifts and being on call for critical business requirements
Ideally, you’ll also have...
...technologies, as well as to improve our investigation and response processes.
Lead and mentor Security teams and junior incident responders... ...GDPR, HIPAA, etc.).
Ability to work flexible hours and be on call for potential security incidents.
Have a secure and reliable...
...achieving results.
What you’ll do:
~Solve issues and participate in on-call support, ensuring the availability and performance of the... ...health and stability of monitoring
~Represent the DDI in meetings/process changes and make recommendations on new procedures and processes...
...responsible for resolving Infoblox customers’ questions through phone calls, email, chat, and support tickets. You will be the first point... ...solve customer issues
~Ability to quickly grasp terminology, processes, and workflow in a short period
~Experience in using Microsoft...
...Enter and update customer information in the database - Take and process orders in an accurate manner - Handle grievances to preserve the... ...extra mile" to meet sales quota and facilitate future sales - Keep records of calls and sales and note useful information (ref:updazz.com)
...and improve platform reliability- Be involved in the end-to-end process from design, estimation through to development and support; delivering... ...for our clients through automation- Participate in 24 x 7 on-call support as member of a roaster based teamWho you are :- 4+ years...
...ticket management/ attendance / Escalations
Required 24/7 on-call support ( e.g. escalations, vacation, holiday, weekend coverage)... ...Requirements:
~ High level understanding of service line business processes and application landscape.
~ Effectively navigating EY matrix...
...upgrades, and report any issues to Engineering
~Handle customer calls for false positive/cyber intelligence-related customer issues
~Diagnose... ...each monitor
~Be comfortable following the incident management process
~Start leading incidents based on what you’ve learned and the...
...Calling all passionate sales leaders ready to take the reins and make a difference. We're in search of a visionary Sales Leader to: - Lead... ...leads into loyal customers and maximizing revenue. - Process Guru : Ensure flawless execution of month-end and year-end closing...
...Customer Assurance Program (CAP), if required
~Adhere to internal processes to meet SLAs and SLOs for support tickets
~Communicate with... ...~As a 24x7x365 organization, shifts, work on holidays and on-call responsibilities may be required
What you’ll bring
~4+ years...
...business and technical challenges of integrating web, brick & mortar, call center, kiosk, and wireless sales channels?- If you answered yes,... ...analysis and documentation of the client's specific business processes and other IT needs.Additional Responsibilities :- Recommend best...
Rs 4.5 - 5.5 lakhs p.a.
...and educate them about Developer offerings on every day basis.
Call on provided home buyer data, and understand their property... ...Developer and Investors and End-customers.
Intermediate negotiation processes, consult clients on market conditions, prices.
Provide advisory...
...methods
- On time responds to Buyers & clients queries, emails and calls
- Responsible for reviewing revisions, updates on test... ...Test reports
- To monitor NABL and Buyers/ clients accreditation process & correlation activities
- Responsible for efficient operations...
...prospects and converting them to sales. - Meet and exceed pipeline contribution goals. - Respond quickly to assigned leads (No cold calling targets). - Willingness to be measured by weekly and monthly metrics. - Use and become an expert on the Customer Relationship Management...
...clients.
~Generate regular reports on sales performance and forecasts.
~Maintain accurate records of sales activities, including sales calls, presentations, and closed deals.
~Work closely with internal teams to develop customized solutions based on client needs.
~Build...
...end pipelines for generative AI projects, ensuring seamless data processing and model deployment.
Utilize vector databases, such as Redis... ...with a deep analytical understanding is needed
Run Scrum calls for team. Manage client delivery.
Applying data Science, ML algorithms...
...identifying sales opportunities, and closing deals.
Responsibilities:
# Prospect and qualify potential business clients through cold calling, networking, and referrals.
# Conduct thorough needs assessments to understand the communication requirements and challenges of...
...., Meeting and interacting with them on regular basis - Training the financial advisors/agents on sales skills & hand holding on sales call - Driving partners for higher productivity and focus on renewals and ensuring that focus is not diluted. - Achievement of Monthly/Quarterly...
...business opportunities
To achieve business targets through field sales of insurance product
To assist insurance agents in sales calls for sales conversion
Roles & Responsibilities
~ Age between 23 – 45yrs
~ PLUS TWO/Graduation / Post Graduation
~1 Year plus...
...develop, and maintain C++ applications for SIP-based functionalities.- Analyze and manipulate SIP messages (headers, payloads) to achieve call routing, feature implementation, and other functionalities.- Leverage FreeSWITCH and other VoIP technologies (TCP/IP, SIP/RTP, SIPREC)...
JOB TITLE CUSTOMER RELATION MANAGER-JOB CODE-I280524-FEMALE-TRIVANDRUM
GENDER FEMALE
EXPERIENCE REQUIRED 1 YR EXPERIENCE
SALARY 15K
QUALIFICATION DEGREE
V4U JOBS HR CONSULTANTS, ALUVA,COCHIN, CALL/WHATSAPP-(***) ***-****/(***) ***-****/(***) ***-****