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  • Rs 3 - 5 lakhs p.a.

     ...Roles & Responsibilities Handle customer queries through inbound/outbound calls in an international process. Provide accurate information and resolve customer concerns in a professional manner. Maintain a high level of customer satisfaction by delivering quality service... 
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    Glorious Hr Services

    Pune
    15 days ago
  • Rs 3 - 6 lakhs p.a.

     ...Key Responsibilities: Outbound Calling: Make outbound calls to a list of leads, prospects, or customers to introduce products/services...  ...to management regarding lead quality, customer objections, or process improvements. Target Achievement: Meet or exceed daily/... 
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    Credicus Business Services

    Pune
    24 days ago
  • Rs 4 - 6 lakhs p.a.

     ...Executives (International Voice) for a leading MNC for Customer Support process. This is a great opportunity to work in a dynamic, global...  ...Key Skills: Customer Handling / Customer Support Inbound Calls Management CSAT (Customer Satisfaction) AHT (Average Handling... 
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    Glorious Hr Services

    Pune
    15 days ago
  • Rs 2.5 - 3 lakhs p.a.

     ...Roles & Responsibilities Handle inbound/outbound calls from international customers professionally Resolve customer queries related...  ...satisfaction and call quality Follow communication scripts, processes, and compliance guidelines Document customer interactions and... 
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    Night shift

    Aim Plus

    Pune
    18 days ago
  •  ...Job Title: Process Trainer – BPO Sector Location: Pune (Onsite) Experience: 3+ years in BPO Process Training (any domain) Job...  ...Assess trainees' performance through tests, role-plays, and live call monitoring. Work closely with Operations, Quality, and HR teams... 
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    r3 Consultant

    Pune
    11 days ago
  •  ...accounting team on financial reporting and daily activities Processing and Authorising of treasury payments Reconciling bank deposits...  ...variances in a timely manner To handle client/bank representative calls by answering queries raised   Qualifications: Education:... 
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    Full time
    Flexible hours

    PITCS

    Pune
    more than 2 months ago
  • Rs 0.5 - 4 lakhs p.a.

     ...Key Responsibilities: Debt Collection: Make outbound calls to customers with overdue payments to remind them of their outstanding...  ...billing concerns, and answer queries regarding the debt and collection process. Record Maintenance: Keep accurate records of calls,... 
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    Credicus Business Services

    Pune
    24 days ago
  • Rs 4 - 6.5 lakhs p.a.

     ...Zealand)* Location: Commer zone IT Park, Yerwada, Pune *Process/Position: International Voice (Customer Support)* Key...  ...experience Responsibilities: - Handle inbound customer calls in English - Resolve queries efficiently & ensure satisfaction... 
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    Night shift

    Sonali Ramkrushna Thakur (Proprietor Of Hiring Hub Consultan...

    Pune
    a month ago
  •  ...professional with 4-9 years of experience. As part of the Voice process team, your role will specifically focus on troubleshooting related...  ...enhancement and process meet all metrics Remediation of any major incident Manage client MBR/QBR deck, client calls and reviews... 
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    eClerx Investments Ltd

    Pune
    3 days ago
  • Rs 3 - 5 lakhs p.a.

     ...candidates (freshers or experienced) to join our Health Insurance Sales Process. The role involves connecting with potential customers,...  ...engagement. Responsibilities: Handle inbound and outbound calls for health insurance sales. Explain product features, benefits... 
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    Credicus Business Services

    Pune
    24 days ago
  •  ...solutions. Job Overview Be a part of our International Voice Process team in Pune! Ideal for freshers, this full-time role needs...  ...provide exceptional service to boost customer satisfaction. Call Hiring Managers @ (***) ***-****, (***) ***-****, (***) ***-****, (***) ***-****,... 
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    Full time

    FLY Consulting Services

    Pune
    28 days ago
  • Rs 4 - 5.5 lakhs p.a.

     ...We're Hiring – International Customer Support Executive (Voice Process) Location: Bangalore / Pune (Work From Office) Shift: 24/7...  ...Services Phone: (***) ***-**** Email: [HIDDEN TEXT] Interested candidates can call or share their updated resume via email.... 
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    Work at office
    Immediate start
    US shift
    Shift work

    Ghrs Training LLP

    Pune
    15 days ago
  • Rs 3 - 6 lakhs p.a.

     ...Description We are looking for a Process Associate - Voice to join our dynamic team in India. The ideal candidate will be responsible for...  ...handling different topics. Achieve performance metrics such as call handling time, customer satisfaction scores, and resolution rates... 
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    Local area
    Flexible hours

    Cross Country Infotech Private Limited

    Pune
    4 days ago
  •  ...Customer Operations Process Manager Responsibilities Prepares performance reports by collecting, analysing, and summarizing data and trends...  ...of any major incident Manage client MBR/QBR deck, client calls and reviews Minimum Qualifications Overall experience of 6+... 
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    Night shift

    Eclerx Services Limited, Mumbai, Maharashtra

    Pune
    11 days ago
  •  ...The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions...  ...: Independently handle clients and client calls establish self as a valued partner. Escalate issues to client... 
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    eClerx Investments Ltd

    Pune
    7 days ago
  • Rs 3 - 7 lakhs p.a.

     ...Corporate and any other Inter company after through review and set process Responsible for Inter company account reconciliation and...  ...ordination with Foreign entities & associates through email or on-call. Exposure of Medium / Large outsourcing company (5-6 years).... 
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    Osi Systems

    Satara
    a month ago
  •  ...Customer Operations Voice Process- Senior Process Manager India |Full-time (FT)|Customer Operations |Location- Pune Shift Timings Flexible...  ...present regular reports on contact centre performance, including call volume, response times, and customer satisfaction. Use data... 
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    Full time
    Flexible hours

    eClerx Investments Ltd

    Pune
    7 days ago
  • Rs 1 - 4 lakhs p.a.

    * Domestic process|* *VIRTUAL INTERVIEWS* *Work From Office - WFO only* *Location: Gurgaon, Noida, Pune, Banglore* Salary: Upto...  ...can apply. Rotational Shifts. Both side CAB Call on the below-mentioned number to schedule YOUR interview by writing... 
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    Work at office
    Shift work

    Sonali Ramkrushna Thakur (Proprietor Of Hiring Hub Consultan...

    Pune
    a month ago
  •  .... You will be able to lead, understand and manage end to end KYC process with basics, KYC review, periodic refresh and remediation. The...  ...Word and MS Excel. Independently handle clients and client calls establish self as a valued partner Escalate issues to client... 
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    eClerx Investments Ltd

    Pune
    5 days ago
  •  ...Pune Hiring for Quality & Training Manager International Voice process Must be a Manager On papers in Quality & Training in...  ...Should have 8+ years of Overall experience. Interested candidates can mail their cv at [HIDDEN TEXT] or call at (***) ***-****... 
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    Flexible hours
    Night shift
    Weekend work

    International BPO

    Pune
    22 days ago
  •  ...Quality Analyst with strong exposure to banking customer support processes (voice + non-voice). The role involves monitoring interactions, identifying...  ...and regulatory guidelines. Key Responsibilities Conduct call audits, email/chat evaluations, and case reviews for the blended... 
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    Selections HR Services Private Limited

    Pune
    25 days ago
  •  ...incorporating industry insights into modules, and contributing to process enhancements. Your expertise ensures our workforce stays abreast...  ...largest global companies – 50 of the Fortune 500 clients. Our clients call upon us to solve their most complex problems, and deliver... 
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    Worldwide

    eClerx

    Pune
    11 days ago
  •  ...Job Title Data Process Executive Employment Type Temporary Work Authorization Requirements Must be authorized to work in the...  ...light items such as laptops, and speech and hearing ability for calls, virtual meetings, and in-person communication Data Privacy... 
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    Temporary work
    Work at office
    Local area

    PRGX Global Inc.

    Pune
    23 days ago
  •  ...Mortgage to lead training initiatives, ensure compliance, and maintain process excellence. This role demands strong communication, stakeholder...  ...based on audit findings. Participate in weekly calibration calls with internal and client stakeholders to ensure alignment.... 
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    Selections HR Services Private Limited

    Pune
    18 days ago
  • A Process Trainer is responsible for designing and delivering comprehensive training programs, ensuring seamless knowledge transfer through...  ...resolution skills for better customer interactions. Mock Call & Role-Play Sessions: Conduct interactive activities to develop practical... 
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    Traineeship
    Flexible hours

    Tattva CX LLP

    Pune
    18 days ago
  •  ...APM-Ops Chat As a Call Centre Team Leader, you will play a pivotal role in ensuring the smooth operation of our call centre by...  ...Analyze call centre data and trends to identify opportunities for process improvements and optimization. Conduct regular performance... 
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    Shift work

    eClerx Investments Ltd

    Pune
    5 days ago
  • Rs 2.5 - 8.5 lakhs p.a.

     ...looking out for Customer Support Executives (Voice / E-mail / Chat process) BPO / KPO SAL 60K + Bonus- JP ****@*****.***/ Tc$ / Accenture/...  ...Available * Telephonic Interview  * Fixed Shift / Weekend 's Off * Call or WhatsApp Kabir (***) ***-**** TOP 45 BPO / KPO JOBS AVAILABLE... 
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    Immediate start
    Work from home
    US shift
    Shift work
    Day shift

    Explore360 HR Solutions

    Pune
    a month ago
  •  ...Customer Operations CHAT- Associate Process Manager India- Pune |Full-time (FT)|Customer Operations | Job ID _ Shift Timings Flexible...  ...Remediation of any major incident Manage client MBR/QBR deck, client calls and reviews Minimum Qualifications Overall experience of 4+... 
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    Full time
    Flexible hours

    eClerx Investments Ltd

    Pune
    7 days ago
  •  ...responsibility beyond the assigned work area is a plus. Loans- Associate Process Manager-Responsibilities Assisting analysts/senior analysts...  ...(daily/weekly/monthly) Managing Daily/Weekly/Monthly calls with the client Mentoring & grooming of new/existing team members... 
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    Worldwide

    eClerx Investments Ltd

    Pune
    5 days ago
  •  ...bring issues to their attention promptly Independently handle clients and client calls establish self as a valued partner Help knowledge management endeavor by sharing process knowledge and best practices within the teams Communicate effectively and efficiently... 
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    Worldwide
    Shift work

    eClerx Investments Ltd

    Pune
    7 days ago