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- ...answering incoming support inquiries and managing escalations phone calls and emails in an effective efficient and friendly manner within... ...the fix Provide timely feedback into the development process on customer-reported product problems Document actions to effectively...CallFull timeRemote job
- ...manner. Regularly updating customer cases to record the progress of calls in tracking systems and documenting technical solutions and... ...implement the fix Provide timely feedback on the development process on customer-reported product problems Document actions to effectively...CallFull timeRemote job
- ...Impact Continuously improving Support escalations to Engineering (process and quality) in a fast paced environment in a large scale... ...case the focus is on the technical driver of the case the customer calls about. This usually means working with the TAC case owner and engineering...CallFull timeRemote job
- ...Provide the team with the necessary resources tools and streamlined processes for sustained performance and efficiency Mentor and guide... ...insights and prediction models Provide weekend and holiday on-call support on an as-needed basis Qualifications : Your Experience...CallLong term contractFull timeRemote jobWeekend work
- ...technical support responding to security audits and participating in on-call rotations and root cause analysis (RCA). Drive operational excellence by implementing integrated and automated processes advising on industry best practices for new technologies. Challenge existing...CallFull timeHybrid workRemote jobWork visa
- 1. Understanding of STLC2. Understanding of Waterfall model and Agile Methodology.3. Attend daily stand-up calls for their respective scrum teams.4. Knowledge of Testing technique for writing efficient Test cases.5. Test execution6. Defect opening and tracking it till closure...CallFull timeRemote job
- ...Job Summary Pure in-office technical support role guiding installers via call/video/WhatsApp during on-site installations. Key Responsibilities / Duties - Guide wiring configuration and troubleshooting remotely. - Diagnose installation issues. - Maintain logs and...CallFull timeWork at officeRemote job
- ...Responsibilities 1. B2B Prospecting and amp; Appointment Setting - Identify MSMEs SMEs and corporate clients. - Conduct outbound calls emails and LinkedIn outreach. - Book qualified B2B meetings for Sr BDM / VP Sales. 2. Sales Meetings and amp; Follow-Up - Attend...CallFull time
- ...Hindi are mandatory. Key Responsibilities / Duties Support Assist installers with wiring configuration and troubleshooting over call/video. Diagnose hardware issues: sensors relays loads power supplies modules. Verify installation photos wiring diagrams and...CallFull timeWork at office
- ...Job Summary We are looking for a proactive and well-spoken Telecaller with an Electronics background to handle outbound and inbound calls generate leads and support sales and service coordination. The ideal candidate should have basic technical understanding of electronic...CallFull timeLocal area
- ...Operations & Reliability Own operational health of platform services: Monitoring alerting dashboards Incident response and on-call readiness Drive blameless post-incident reviews and follow-ups Track and improve MTTR availability and operational toil Cross-...CallFull timeRemote job
- ...building production systems involving ML Models LLM inference fine-tuning orchestration Multi-step reasoning and planning Tool/function calling etc. ~ Up-to-date with latest LLM model capabilities and their evolution like GPT Anthropic Llama models etc. ~ Hands-on...CallFull timeRemote job
- ...organizational technical or product shifts while keeping morale and focus high. Comfort with incomplete information making timely calls and course-correcting when needed critical in fast-moving cloud security environments. Additional Information : The Team...CallLong term contractFull timeRemote jobWork visaShift work