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- ...answering incoming support inquiries and managing escalations phone calls and emails in an effective efficient and friendly manner within... ...the fix Provide timely feedback into the development process on customer-reported product problems Document actions to effectively...CallFull timeRemote job
- ...of production and pre-production systems. Automate operational processes using infrastructure-as-code (IaC) and CI/CD pipelines.... ...systems metrics logging and distributed tracing. Participate in on-call rotation and incident response; drive post-incident reviews and RCA...CallFull timeRemote job
- ...Provide the team with the necessary resources tools and streamlined processes for sustained performance and efficiency Mentor and guide... ...insights and prediction models Provide weekend and holiday on-call support on an as-needed basis Qualifications : Your Experience...CallLong term contractFull timeRemote jobWeekend work
- ...technical support responding to security audits and participating in on-call rotations and root cause analysis (RCA). Drive operational excellence by implementing integrated and automated processes advising on industry best practices for new technologies. Challenge existing...CallFull timeHybrid workRemote jobWork visa
- ...Job Summary We are looking for a proactive and well-spoken Telecaller with an Electronics background to handle outbound and inbound calls generate leads and support sales and service coordination. The ideal candidate should have basic technical understanding of electronic...CallFull timeLocal area
- ...troubleshooting guides etc Travel to customer sites in the event of a critical situation to expedite resolution as required Provide on-call support 24x7 on an as-needed basis Qualifications : Your Experience : Communication: Excellent written and verbal...CallFull timeRemote jobFlexible hours
- ...Operations & Reliability Own operational health of platform services: Monitoring alerting dashboards Incident response and on-call readiness Drive blameless post-incident reviews and follow-ups Track and improve MTTR availability and operational toil Cross-...CallFull timeRemote job
- ...organizational technical or product shifts while keeping morale and focus high. Comfort with incomplete information making timely calls and course-correcting when needed critical in fast-moving cloud security environments. Additional Information : The Team...CallLong term contractFull timeRemote jobShift work