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- ...Job description he Quality Manager for the International BPO division is responsible for overseeing the quality assurance processes and ensuring that all customer interactions meet the highest standards of excellence. This role involves developing quality management strategies...SuggestedSahibzada Ajit Singh Nagar4 days ago
- ...Responsibilities: Ensure that all quality processes are set up as per TaskUs Quality model Own the deployment of quality strategy (... ...clients and operations based on audit observations Drive and manage improvement initiatives based on RCA or client's requests toward...SuggestedContract workSahibzada Ajit Singh Nagar4 days ago
- ...manpower resources by forecasting the volume of transactions -- calls, messages or emails -- and scheduling the correct number of teammates... ...and budgeting, staff scheduling, employee performance management, compliance, time and attendance and vacation leave planning - to...CallSahibzada Ajit Singh Nagar4 days ago
- ...Handle customer queries via call, email & chat. Resolve issues & follow up for closure. Coordinate with teams & maintain records. Ensure positive communication & customer satisfaction. Required Candidate profile Excellent English Communication UG/Grad/PG...CallWork at officeImmediate startShift workSahibzada Ajit Singh Nagara month ago
- Job Summary Handle customer queries via phone calls, emails or chats Resolve customer issues promptly & efficiently while maintaining a high level of quality Meet performance target set for call handling timeCallSahibzada Ajit Singh Nagara month ago
- ...Answer incoming calls and respond to customer inquiries promptly. Provide accurate information regarding products, services, or orders. Record customer feedback and escalate issues when required. Handle complaints and provide appropriate solutions. Follow standard...CallChandigarha month ago
- ...efficient and respectful manner on every call as measured by different performance metrics... ...are handled professionally based on the Quality Guidelines set by the Client You will... ...You will also provide feedback to management concerning possible problems or areas of...CallSahibzada Ajit Singh Nagar4 days ago
- ...Job Responsibilities: Handle inbound and outbound calls for international clients. Provide customer support via voice, chat, or email. Resolve customer queries and provide accurate information. Troubleshoot technical issues (for technical support roles). Achieve...CallShift workNight shiftChandigarha month ago
- ...exceptional service across multiple communication channels including phone calls, chats, and emails. This role offers an excellent opportunity for... ...their career in customer service. Key Responsibilities: Manage incoming customer queries through phone, chat, and email promptly...CallSahibzada Ajit Singh Nagara month ago
- ...Work Experience 3 to 5 years of experience in quality assurance, with specific exposure to engine assembly, testing processes, and hands... ...all stages of production, ensuring conformance to standards. Manage quality aspects of new model development and Engineering Change Notes...SuggestedChandigarha month ago
- ...for leads assigned to your team across . This includes managing a team that is making phone calls, product demonstrations, sales closing, and post sales relationship... ...the Sales Pipeline for your team and to ensure quality of the Sales funnel Monitoring the training provided...CallChandigarh12 days ago
- ...driven tomorrow. The Opportunity In this role, the Director of Quality Assurance, ensures all services meet quality standards as per... ...expectations and needs, aligning to TP's Quality standards and managing quality control process for Technology clients. The...SuggestedContract workSahibzada Ajit Singh Nagara month ago
- ...The Opportunity | Director, Quality Assurance The Director of Quality Assurance ensures all services meet quality standards as per the... ...and needs, aligning to Teleperformance Quality standards, managing quality control processes, and driving strategy to optimize business...SuggestedContract workSahibzada Ajit Singh Nagara month ago
- ...Resolving customer queries, concerns & issues via call/chat/email, Immediate joiners required Excellent & fluent communication skills 5.5 Days working On Spot Offer letter provided Required Candidate profile Should have 'Excellent communication skills' (Verbal...CallImmediate startShift workChandigarha month ago
- ...Managing incoming calls & customer service inquiries. Identifying & assessing customer needs to achieve satisfaction. Build sustainable relationships & trust with customer through open & interactive communication. Required Candidate profile Good listening skills...CallImmediate startFlexible hoursChandigarha month ago
- ...Handling Inbound calls. Voice/Non-Voice Ensuring the customer has a positive experience with the service. Required Candidate profile Immediate joiners Graduate/Undergraduate Fresher/Experienced both can apply Must be flexible with rotational shifts Good...CallImmediate startFlexible hoursSahibzada Ajit Singh Nagara month ago
- ...Handle customer queries and provide solutions Make calls to potential customers to generate sales Maintain strong customer relationships Required good convincing and Negotiation skills Required Candidate profile Excellent communication skills in English B Pharm...CallImmediate startShift workSahibzada Ajit Singh Nagara month ago
- ...Minimum of a Bachelors degree in Computer Science or related software engineering discipline or equivalent Must be willing to work on-call and in rotational shifts as part of regular work schedule or off hours when required. Past experience monitoring, maintaining, analyzing...CallShift workChandigarha month ago
- ...of business leadership. Key Responsibility Areas: Branch Management: Plan branch visits detailing weekly coverage. Meet with each... ...meeting once a month. Scope RM/PB customers for lead/joint calls OR utilize available branch resources for leads/joint calls....CallDay shiftSahibzada Ajit Singh Nagar4 days ago
- ...Handling Inbound and outbound voice calls. Voice/Non-Voice Creating and maintaining positive relationships with clients. Fulfilling the needs of their customers. 5 Days working Required Candidate profile UG/Grad/ PG Excellent verbal & written communication...CallWork at officeImmediate startShift workChandigarha month ago
- ...Respond to customer queries via calls and chat Record and maintain interaction data accurately Identify customer needs and offer appropriate solutions Handle both Inbound and Outbound calls Required Candidate Profile Excellent English communication skills UG...CallImmediate startShift workSahibzada Ajit Singh Nagara month ago
- ...Roles and Responsibilities You will be responsible for closing sales deals over the calls and maintaining good customer relationships. An effective sale representative must be an excellent communicator and have superior people skills. They must be comfortable presenting...CallChandigarh11 days ago
- ...Answer inbound customer calls. Voice/Chat. Manage all customer issues and requests. Develop and improve customer experience. Required Candidate profile Immediate joiners Graduate/Undergraduate/Postgraduate Fresher/Experienced both can apply Must be flexible...CallImmediate startFlexible hoursSahibzada Ajit Singh Nagara month ago
- ...Dealing with customer issues and churning out an easy-to-follow solution ~ Handling customer concerns through Inbound and outbound calls ~ Voice Process ~5 days working ~ Rotational shifts ~ Unlimited incentives ~ Allowance ~ Bonus ~ Cab Required Candidate...CallShift workSahibzada Ajit Singh Nagara month ago
- ...Handle customer inquiries, complaints, and support requests via calls and chat. Provide timely and effective solutions to ensure customer satisfaction. Maintain records of customer interactions and follow up where necessary. Work in coordination with internal teams...CallImmediate startShift workChandigarha month ago
- ...Handling customer queries over calls , emails , and chat. International process Rotational shift job 5.5 days working /2 rotational offs Work from office . Immediate joiners only Required Candidate profile Excellent communication skills in English (must...CallWork at officeImmediate startShift workNight shiftChandigarha month ago
- ...Under Retail Banking Group, e-Relationship Management Services help customers avail of a host... ...resolved on time with a key focus on offering quality service. Our e-relationship team ensures... ...key customer service parameters during call engagements · Improvise: Develop and...CallChandigarha month ago
- ...through relationship building. Existing Customer database will be provided by company (called the Book of Relations- BoR). KEY RESPONSIBILITIES Service through relationship management Establishing and strengthening relationship with the allocated customer base. Ensure...CallChandigarh2 days ago
- ...Job description Job description Key Responsibilities: Attend inbound calls from Domestic Customers. Explain products/services and persuade potential customers. Handle customer queries, complaints, and provide resolutions professionally. Maintain accurate records...CallPermanent employmentFull timeFlexible hoursShift workNight shiftSahibzada Ajit Singh Nagar11 days ago
- ...professional relationships. Develop new leads through research, cold-calling, networking and strategizing with contacts and prospects.... ..., communication and negotiation skills. Prioritizing, time management, and organizational skills. Meet monthly, quarterly, and annual...CallSahibzada Ajit Singh Nagara month ago
