Search Results: 171,641 vacancies
Rs 22000 - Rs 30000 per month
...JOB DISCRIPTION FOR QUALITY ANALYST
Should have experience as Quality Analyst 1 year & above.
Should have knowledge of 7 Quality Control tools.
Conduct Transaction Quality Audits and Drive Quality Initiatives.
Provide Transaction Quality Metrics.
Provide Feedbacks...
...What You Will be Doing:
Performs daily quality audits for FCS front and back office or... ...Fraud or dispute investigation (Opened via call, document or falcon to fraud),... ...necessary.
Consults with senior peers and/or management on non-complex projects to learn through...
Job description
Should have a minimum of 5+ years experience into Voice quality /call auditing team management.
CTC Up to 7L
Excellent communication is a must.
Immediate joiners are preferred
Call (***) ***-****,(***) ***-****, (***) ***-****
Required Candidate profile...
...experience required as a QA
Job Description:
We are looking for a Quality Analyst to join our team in Sector 1, Noida. The ideal candidate... ...career growth within the company.
Thanks&Regards,
Pranshu Sinha
TA Specialist
(***) ***-**** (Call, Whatsapp)
[HIDDEN TEXT]...
...Fresher with less than 1 year of experience needed for the role of Call Quality Analyst at Alphawizz Technologies Pvt. Ltd. in Indore, Madhya... ...quality standards are met
Provide feedback and coaching to Manager for performance improvement
Analyze call data to identify...
...and innovation, m360 is committed to high quality and actionable insights, underpinned by... .... Monitor and evaluate randomly selected calls to assess associates' service level standards... ...of new personnel under the direction of management and HR.
Strong expert knowledge of...
...Responsibility:-● Perform call monitoring and develop process improvements to improve the quality and effectiveness of calls when required.
● Provide feedback to associates... ...catered leads.
● Work with supervisors and management to ensure that all the Customer Experience...
...evaluates inbound and outbound interaction quality. Tracks issues in the quality monitoring... ...Responsibilities:
Analyzes and audits call recordings (both inbound and outbound) in... ...to call center team leaders and senior management.
Listens to call recordings and provide...
...Ecommerce Company based out of Koramangala , Bangalore is looking for Call Quality Analysts for their Customer Support Team
Job Location :... ...and potential customers.
Use a quality monitoring data management system to compile and track performance at team and individual...
...advance and learn.
We are looking for an experienced quality analyst to be responsible for monitoring data management system to compile and track performance at team and... ...Roles and Responsibilities:
QA should audit the calls of the team assigned.
Should complete the daily...
1.Perform call audits according to defined parameters and standards and monitoring formats and provide data to management.
2. Monitor performance of call responses and provide actionable data to internal stakeholders.
3. Coordinate and
...Job Description for Quality Analyst
Objective of the company-
Our Growing Company is... ...1.Monitor, evaluate and score inbound calls against established quality assurance instruments... ...demonstrated strong organizational, time-management, and written and oral communication...
Rs 40000 - Rs 50000 per month
...DESIGNATION: Call Centre Manager Location: Delhi
Job Types : Full-time, Permanent
JOB DESCRIPTION:
We are looking for a manager to... ...goals and monitor individual and team performance to ensure high-quality service.
Conduct regular performance reviews, provide...
...Position: Quality Analyst
Brief About Company:
Founded by IIT Delhi Alumni, Convin is a conversation intelligence platform that helps organizations improve sales/collections and elevate the customer experience while automating the quality & coaching for reps and backing...
Job Role: Call Quality Analyst Responsibilities: Call Audit Purpose of Role: We at Leverage Edu are looking for Associate - Call Quality who would be responsible for doing call audits, identifying process gaps, and generating reports. Job Descriptions:
Our client is looking for a skilled Call center manager to supervise daily operations and personnel aiming for maximum efficiency and cost-effectiveness... ...analysis (cost-effectiveness, cost-benefit etc.)
Qualities
Excellent organizational skills
Leadership skills with...
...Job Summary:
As a Quality Analyst you will play a crucial role in ensuring the highest... ...performance of customer interactions including calls chats and
emails to ensure adherence... ...detailed reports and present findings to management highlighting trends areas of...
Conducting call quality audits on customer interactions to ensure adherence to quality standards and compliance requirement
Analyzing data and identifying trends and areas for improvement
Providing feedback and coaching to customer support executives
Bachelor's degree...
...Job Description
Role/ Job Title: Call Centre Manager- Debt Management
Function/ Department: Debt Management
Job Purpose:
The role bearer has the responsibility to manage a team and co-ordinate the operational recovery activities for an area credit portfolio...
Rs 1 - 2 lakhs p.a.
...Required Skill - Good Communication Skill, Knowledge about AHT/Fetal Call.
Computer Knowledge - Excel/Vlookup/Pivot/Formulas etc... ...International BPO continues to attract talent looking for the
quality of life offered in terms of handsome salary ,
work-life balance...
