...above all fun.
What You Will be Doing:
~• Performs daily quality audits of the call center and/or operations personnel including monitoring of... ...and/or call center representatives. Provides feedback to managers regarding areas for improvement and recommends educational...
...Responsibilities
Develop objectives for the call centers day-to-day activities
Conduct effective resource planning to maximize... ...conversion etc.)
Prepare reports for different departments or upper management
Requirements And Skills
Proven experience as call center...
...Description and Requirements
Job Description
Department: Quality
Designation: Manager - BE & CFC Quality (Assembly Process Quality)
Education... ...Drive Improvement Projects.
h) Participate in WW review calls and drive improvements.
i) EHS Management.
Required...
...Roles & Responsibilities:-
Conceptualize the process excellence and quality management strategy that is aligned to achievement of business objectives across the organization.
Align the process and product quality strategies to the business needs across the value chain....
...6 month warranty. We own our cars, which allows us to guarantee quality. Our #1 goal is to deliver exceptional customer experience. Let'... ...cars is an added advantage
Knowledge of customer relationship management (CRM) practices
Experience in sales or customer service is...
Looking for an SAP QM Consultant Exp-7+yrs Location-Gurgaon
Candidate should have minimum 8 years of experience in SAP Quality Management Module including S4 HANA:
- Able to discuss and agree the SAP organization structure with client team
- Understand client requirement...
Job Requirements
Total experience of 10 to 16 yrs with at least 5 to 8 yrs of relevant experience
Manage key deliverables of Global Quality Operations as program
Work on execution of vendor contract and its commercial & Quality related clauses
Verification of invoices...
Job Advert Reimagine your career Join our team as a Training & Quality Manager and be responsible for delivering exceptional training and maintaining high-quality standards at Concentrix + Webhelp.
With game-changers in over 70 different countries, we celebrate our differences...
...the world.
Job overview and responsibilities
As an IKC QA Manager of Information Technology at United Airlines, you will be responsible... ...cross-functional areas. You'll directly supervise the IKC Quality engineering professionals. In this role you'll have accountability...
...employee orientation and on-going training for call center personnel. On-going training... ...training (leadership, communication, stress management, etc.), supervisor training, process... ...objectives for each program.
• Coordinates with quality assurance and other internal departments...
...Job Description
Job Role - Assistant Manager - Training & Quality
Experience - 4 - 5 Years
Location - Gurgaon
Requirements
Min 3 years working experience in Banking/NBFC/Fintech, training, and quality domain
Good Team Management Skills
Ability to strategize...
...Job Description:
Drive quality initiatives to ensure superior service delivery by meeting / exceeding customer and stakeholder's requirements
Managing QCAs - work allocation, completion and performance management
Quality Analysis and identification of improvement opportunities...
...Job Overview
Full-time role for a Quality Manager - Sheet Metal responsible for ensuring the quality of sheet metal products. Based in Gurgaon, the role offers a competitive salary range.
Roles And Responsibilities
Oversee and manage the quality control process for...
...Mission Statement:
P lan, organize, lead and monitor all Quality work related to the project. Analyze and consider the quality demands of the contract and align them to HVDC's quality management system. Support and guide the project core team in all quality related...
...the most difficult customer issues.
• Evaluates the quality of customer service associates’ calls from customers; provides feedback to reps on strengths... ...May serve as a backup to more senior customer service management in their absence.
• Other related duties assigned as...
...something special
Job Purpose:
The LOC Quality role exists to provide effective and... ...compliance standards of the QMS ,complaint management and the local regulator. The role holder... ...Management in CRMS System and coordination with call center for complaint management for India...
Process - International
~ OUTBOUND VOICE PROCESS
~5 days working
~2 off ( Saturday and Sunday fixed off)
~6 MONTHS OB EXPERIENCE REQUIRED IN SALES (International sales will be an added advantage)
Salary for experience
Inhand - 21k + 2k Variables (23 CTC)
Excellent...
...Roles and Responsibilities - Urgent requirement for the position of Manager Quality
Roles & responsibilities-
Team Management - Managing a Team of Quality Evaluators and Team Leaders for aligned Processes
Should have time and people management skills
Quality Activities...
Job brief
We are looking for a Call Center Representative that will be the liaison between our company and its current and potential... ...the core of every decision and behavior.
Responsibilities
Manage large amounts of inbound and outbound calls in a timely manner...
...Job Description
About the Role:
We are seeking a seasoned and results-oriented Senior Group Manager - Transactional Quality, to lead and oversee our team of quality assurance professionals. This role is ideal for a candidate with a strong KPO (Knowledge Process Outsourcing...
PRINCIPAL RESPONSIBILITIES:
- Manage a team of 3-4 software test analysts
- Build advanced automated test suites to exercise our world... ...and consistent communication with the team on status, risks and quality
- Support the team with status/risks on the quality of the solution...
...Senior Manager - Quality Assurance Test Lead - COR028376
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility...
...Assistant Manager - Quality Assurance Tester - COR028265
With a startup spirit and 115,000+curious and courageous minds, we have the expertise... ...of a world that works better for people.
Now, we’re calling upon the thinkers and doers, those with a natural curiosity and...
...WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with... ...order to drive improvements Manage and lead a team of Transactional Quality resources and Managers, and drive accuracy and SLA compliance for...
...Purpose
The purpose of the role is to provide assurance on the quality ofdeployment for the assigned accounts and support in... ...planning by communicating withclients and interacting with Delivery Managers, vertical delivery headsand service delivery heads
# Drive the...
...purpose u2013 Be inspired by our higher calling of improving lives.
Be Alight u2013 act... ...careers.alight.com.
Customer Care Quality Auditor (Voice)
Job Description
Perform... ..., this job description does not restrict management's right to assign or reassign duties and...
...Banking Operations Senior Analyst / SME / Team Lead - Transaction risk management
DREAM HIGH.. ACHIEVE HIGHER..
CALL Ram - (***) ***-**** / (***) ***-****
About Client : An MNC is a global management consulting, technology services and outsourcing company, with more than 2...
...parts etc. and must be looking after all quality functions from incoming to dispatch and thorough... ...strategic direction to the QA team.
Manage and mentor QA professionals, fostering a... ...Site-
Email- [HIDDEN TEXT]
(***) ***-**** (Call & whatsApp)
(***) ***-**** (Call & whatsApp)...
...to drugs and always derive and communicate the changes to the relevant and responsible managers of the organization
Should be well verse with the Labelling requirements as per the Drugs Act
Skills Required : "quality", "Regulatory", "q
Experience : 3 to 5 Years
Rs 5 - 7 lakhs p.a.
...externally for their deep functional or industry expertise, domain knowledge, or offering expertise. Must have Skills : SAP QM Quality Management Good to Have Skills : Accenture Delivery Methods (ADM) Job Requirements : Key Responsibilities : 1 Responsible for conducting Fit...