Assistant manager wfm jobs

 ...and maintain all performance capacity report and statistics for management. Help analytical design of systems and forecast all resource capacity...  .../ Experience: ~ Sound Knowledge of MS Excel, Erlang and WFM Tools (Verint Mandate) ~ Good Communication Skills both Vocal and... 

 ...Job Title : Assistant Manager - WFM & MIS Experience : 3-5 years Location : Whitefield, Bangalore Mode : Work from Office Working Days : 6 Days in a week Job Overview: We are seeking a proactive Assistant Manager – WFM, MIS & Power Bi to manage and... 

 ...Key Responsibilities Manage dialer operations, team efficiency, and overall strategy implementation Monitor dialer performance and continuously...  ...feedback on data performance Collaborate with Operations and WFM teams to align dialer plans with business goals Coordinate with... 

 ...Major activities : Manages all activities in the Delivery center Coordinates Knowledge Managers, Escalation Managers, and Incident...  ...meet the demand and deliver required capacity (supports role of WFM Workforce Management) Ensures process changes are implemented... 

 ...better working world for all.  PSCM- Assistant Director As a PSCM Assistant Director,...  ...and EY clients globally. Experience Management plays a vital role in the firm’s strategy...  ...and gain experiences from industry leading WFM professionals and a path breaking leadership... 

 ...monitoring (RTQM) Would be responsible for sending Intraday reporting (Hourly Interval Reports, Productivity, Reports) Will have to manage client Interaction Would constantly monitor, track, document and communicate real time floor activities in terms of adherence to... 

 ...Job description As a WFM RTM Manager you handle the entire RTA team including Supervisors and RTAs Min of 8+ years of experience in WFM department Ability to demonstrate and articulate understanding of key workforce management concepts Proficient with phone system... 

 ...description At least 1 or 2 years of hands on experience in capacity planning, 3 yrs of experience in scheduling Good comm skills WFM tool(IEX) used for scheduling As a Workforce Planner, you will coordinate with operations, clients, and client services to be able... 

 ...and Workday as secondary/optional. • Kronos time & attendance and WFM processes Should have experience in both Kronos and UKG...  ...testing with 3rd party for Payroll Creating test plan and writing test cases Use of test case management tools Agile experience... 

 ...Job description ~8+ years of WFM experience ~ Will lead a team of WFM Planners who will maximize the use of manpower resources by...  ...forecasting and budgeting, staff scheduling, employee performance management, compliance, time and attendance and vacation leave planning - to... 

 ...-time monitoring of dialer queues, agent availability, and skill sets Manage day-to-day dialer operations including agent setup, reporting, and issue tracking Collaborate with Operations and WFM teams to align dialer strategy with business goals Escalate and track... 

 ...Job Description As a Sr. WFM Manager you will be accountable for Capacity Planning, staff Planning , Scheduling, RTM, Financial Planning, Client Engagement and Stakeholder management You will ensure the accuracy of billing processes and procedures for all clients within... 

 ...Job Description We are seeking a WFM Scheduler to join our team in India. The ideal candidate...  ...will be responsible for creating and managing employee schedules to ensure optimal...  ...provide reports on performance metrics. Assist in forecasting future staffing requirements... 

 ...Job Description Five (5) years related call center workforce management experience with at least 2 years of supervisory experience of leading...  ...or Qualifications ~ Overall 5+ years of experience in WFM ~2 years of experience leading Real Time Management teams ~ Ability... 

 ...on a Typical Day : This role is to ensure effective workforce management solutions to enable the company to achieve its business objectives...  ...with IEX, Avaya and Cisco tools Should be aware of all the WFM metrics (AHT, Service Level, Occupancy, Utilization, etc. Should... 

 ...Job Overview: We are seeking an experienced UKG Pro WFM / Dimensions Functional Consultant with a minimum of 6 years of...  ...enterprise deployments across multiple geographies. ~ Excellent problem-solving, communication, and stakeholder management skills.... 

Job Description What We Offer: At TaskUs, we prioritize our employees well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including...

 ...bachelor's degree 4+ Years of Techno-Functional with UKG Pro and UKG WFM experience Strong understanding of HRIS/HCM concepts and...  ...Should have strong knowledge Webservices, Security (User Access Management), Platform Configuration. Familiar with Data Services, Classes... 

 ...Job description ~ Will mainly work on developing dashboards and reports for the Workforce Management ~ Will work closely with internal and external stakeholders (Operations, Support groups,Clients Reporting Team, etc.) to make sure that correct and updated information on... 

 ...Immediate Joiner Need UKG with Manual testing Completed UKG Pro WFM Certification and UKG Boomi Certification Minimum 8+ years...  ...with Workforce Dimensions Leads all aspects of workforce management configurations, implementations, modifications including gathering... 

 ...Ghrs Training is looking for an experienced WFM/RTA Analyst to join our team. If you have a solid background in workforce management and real-time analysis, with expertise in optimizing contact center operations, this role is for you! Key Responsibilities: Perform Real... 

 ...Role Overview: As a Manager I, WFM , you will play a pivotal role in ensuring that the workforce is optimized to meet business goals while...  .... Conduct performance evaluations , provide feedback, and assist with career development for team members. Foster a positive,... 

 ...Job Description Experience with UKG Pro WFM (Dimensions) implementation and enhancements will be given preference over just Workforce...  ...Experience implementing and configuring UKG/Kronos Accruals & Absence Management modules. ~ Ability to configure UDM/WDM servers, Kronos clocks... 

 ...Description We are seeking a WFM Scheduler to join our team in India. The ideal candidate will be responsible for creating and managing schedules for our workforce to ensure efficient operations and meet service levels. This role involves analyzing data to forecast staffing... 

 ...Delivering the data in a useful and appealing way to users Skills and Qualifications ~ At least 6 months experience in Workforce Management as Reporting Analyst or similar capacity ~ Ability to work with large amounts of information and see the bigger picture ~... 

 ...Cluster 2 · Data - Migration, storage and management (real time and historical) · Contact Centre Reporting and BI · WFM process, Forecasting, Scheduling, Routing, ·...  ...Intent Management · AI /Gen AI enabled Agent assist · Routing, Queue, Process Optimisation... 

 ...BPO, possess strong communication skills, and are proficient with WFM tools, we encourage you to apply for this dynamic role! Key Responsibilities...  ...smooth operations. Utilize WFM tools to track, report, and manage agent activities and queue performance. What We're Looking For... 

Design Development of Door Trims, Energy absorption PADs and Interior automotive parts Design Development of Automotive interiors decorative parts, Soft Touch interior parts using various technologies. CAE of Interior parts stiffness Parts Vehicle level testing Responsibility...

Responsibility: Perform requirement engineering and function development of function such powertrain vehicle function and CNG software in ECU. Perform function benchmarking suing actual vehicle and literature study. Prepare concept for New functions. Prepare implementation...

Vital Skillsets Required: Preparation/ review and filing of Income tax returns for Corporate and individual clients; Review of monthly TDS deductions and advising on applicable rates for residents/ non-resident payments; Preparation/ review and filing of quarterly ...