Search Results: 17,805 vacancies
...Work Experience
years experience in managing a team preferably in Service Desk / Helpdesk / Technical Support / Contact Center background
with experience... ...Technical Skills
Certified (preferable)
understand IT Support – L1 / L1.5
in excel & other analytical tools...
...in and available to answer calls through our global Service Desk call centersolution.
Actively participate in team meetings and suggest opportunities for continual... ...up-to-date knowledge in the Service Desk sector of IT along with any industry trends or techniques.
Work...
Location : Bangalore and Chennai
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Job Overview
We are seeking a skilled and experienced IT Security Team Lead to join our team at May I Help You. As the IT Security Team Lead, you will be responsible for leading and managing our IT...
...escalations, follow ups and customer service.
Job Title
Analyst - Service Desk
Job Description
First point of... ...software, and troubleshooting basic IT issues.
Ability to diagnose... ...Escalate issues to the relevant person/team, when appropriate to resolve issues...
...Deliver high quality customer service and technical support to our US... ...problem resolutions to the Service Desk knowledge database in order to... ...Along with the rest of the team, meets or exceeds all department... ...experience working in an Enterprise IT environment
Shift times...
...Job Description: SERVICE DESK ENGINEER
Role : SD Administrator.
Shifts : Rotational ( 5 days WFO 1 way cab facility )
Location :... ...network concerns
2. Diagnose, prioritize, troubleshoot, and resolve IT incidents reported by the users via telephone, chat, email or...
...contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues... ...by customers to the appropriate internal team
# Identify and suggest improvements on processes... ...of Interaction
Internal
Team Lead - Service Desk
Regular reporting &...
...Under general supervision, in a 24/7 online Service Desk (Semi-Technical), the Senior Service Desk... ...and requests, about the range of offered IT products and services.
· Timely Identify... ...and escalate priority issues to appropriate teams and resources, as applicable.
·...
IT Service Desk Agent(24*7 Support)
The Service Desk Agent is the first point of contact for the users who interact with the Apex Group IT Service... ...access tools.
When required assign tickets to the relevant team member or external IT suppliers and liaise with the resolver...
SERVICE DESK:
Technical Help Desk Support
Min 1 Experienced Customer & technical support. (Inbound calls / FCR - First Contact Resolution... ...Proficiency).
Ability to work independently and as part of a team.
Proficiency in Microsoft Office Suite.
Familiarity with...
...APEX FUND SERVICES (India) IS CURRENTLY HIRING
Service Desk Manager (Shift Manager)
Corporate Title
Location: Mumbai... ...support for all departmental IT applications and services across sites... ...continual improvement processes.
Lead the Service Desk Agent team. Train,...
...Service Desk Analyst.
1.5 - 3 Yrs.
Pune.
Short Joiners.
Skill - Service Desk Analyst
Level – PA Level (1.5 - 3 Yrs.
Location... ...and enhancing customer satisfaction
Escalate issues to Leads (if unable to resolve, solutions not in database, new issues, unhappy...
...enterprise company has deployed Sales, Service, Experience Clouds, CPQ and... ...not working.
As a Service Desk Administrator, you will receive... ...as expected.
As an integral team member on the Service Desk,... ...We've already built an industry-leading cloud compliance platform, processing...
...related field.
5+ years of experience in production support and IT service management.
Strong understanding of DevOps principles and... ...skills and ability to work collaboratively with cross functional teams.
Ability to work well under pressure and manage multiple priorities...
...As Service Desk Engineer you will act as the first point of contact for
Managed Service customers contacted via ticketing tool ( preferably... .../or escalating the fault to one of our 2nd line
specialist teams to investigate and resolve.
Throughout this process you will...
...the daily huddles, provides inputs on processes / business to the team IN ORDER TO ensure delivery predictability
.Process Compliance... ...of oral and written English
. Strong interpersonal skills
. IT literate - word, email, spreadsheets, Intranet
. Pragmatic approach...
...As a Service desk agent and part of the Global IT team you will play a pivotal role in evaluating and improving the functionality of our enduser IT systems and applications. This is a dynamic role that requires solid IT system analysis knowledge and expertise to succeed as...
...The Role
This is a great opportunity to be Sourcing Team Lead for Sanofi Pharma , a rapidly growing life sciences client of Korn Ferry's.
In this role you will have the opportunity to be creative to inspire change, work on process improvements and implement strategy...
...to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers'... ...responsibility is to lead and optimize IT service delivery processes. You will... ...agreements. Foster a collaborative team culture, communicate effectively with...
...Organizational Level 1 : Amdocs Services
Organizational Level 2 :... ...it amazing. With our market-leading portfolio of software products... ...one sentence
Software Test Team Lead carries management responsibilities... ...Bachelor's degree in Science/IT/Computing /industrial...
