IT service desk team lead jobs in Gurgaon

 ...Manage a team of service desk executives to ensure prompt responses to inquiries, incidents, and service requests across phone, email, and ticketing...  ...SLAs and resolution targets. Collaborate with internal IT teams, vendors, and third-party providers for enhanced service... 

 ...in the CRM system. Escalate complex cases to the appropriate teams for further assistance. Suggest improvements to enhance the overall...  ...: Graduate in B.Tech, Polytech, B.Sc. (Electronic), or IT. Experience: Prior experience in technical support is essential... 

 ...Enhancer Device (BLESS)that improves the efficiency and longevity of lead-acid batteries. As we grow into corporate markets and expand our...  ...looking for a  Technical Support Specialist to join our dynamic team. Key Responsibilities: • Provide technical support during product... 

 ...Key Deliverables: Manage a team of technical support executives Assist B2B customers regarding any variant of BitRaser software...  ...Skills: Technical Skills: Good knowledge of computer hardware, IT infrastructure, networking, cloud platforms, cybersecurity and API... 

 ...Responsibilities Balance managing a team engaged in calibration and repair activities...  ...success. Manage attrition in alignment with Service team requirements; conduct interviews and...  .... Participate in business reviews; lead, assist, and present project status updates... 

 ..., Infrastructure Support to oversee our IT infrastructure operations. The ideal candidate...  ...troubleshooting. People Management: Lead and mentor a team of IT professionals, providing guidance,...  ...(e.g., AWS, Azure). Knowledge of ITIL or other IT service management frameworks.... 

 ...markets KPI's: Non-conformance Cost Strike Rate Customer Satisfaction Index Responsibilities and Tasks: To direct and lead a team of engineers to prepare bids and optimize costs in order to win the projects Organizing and participating in techno-commercial... 

 ...involves up to 50-70% of travel to different parts of India. The Team you belong to You will join a team of young & dynamic...  ...internal and external customers. Ensure success of new products and services, and to ensure MA and other business lines are knowledgeable and... 

 ...role is pivotal to analyze customer voice received through FTIRs and other sources and give compiled feedback to top management and MQ team for product improvements. Coordination with SMC, MSIL related verticals and IM- Country mangers are a part of the role. KPI includes... 

 ...About the job Line of Service Advisory Industry/Sector Not Applicable Specialism...  ...of a vibrant community of solvers that leads with trust and creates distinctive outcomes...  ...and Strategy – o Evaluate current IT infrastructure to identify strengths, weaknesses... 

 ...Position:– Enterprise Sales Manager IT Infrastructure Company :-...  ...Manager to join our dynamic team. As a key member focused on enterprise...  ...for new business development, lead generation, business...  ...strong knowledge of Products & Services and the marketplace. • Set proper... 

 ...knowledge about specific products  to stay up to date with the latest releases, new features etc. Collaborate with cross-functional teams,  including developers, quality assurance engineers, and product managers, to resolve complex issues and provide feedback for product... 

 ...Support Engineer with strong SQL expertise to join our support team. The ideal candidate will be responsible for resolving internal...  ...as PostgreSQL, MySQL, or SQL Server.  Solid understanding of IT support tools and ticketing systems (e.g., Jira, ServiceNow). ... 

 ...Ensure seamless integration and communication between microservices. Write efficient, reusable, and reliable Java code. Review team members' code to ensure adherence to best practices and coding standards. Develop and manage RESTful APIs using frameworks like Spring... 

 ...Roles & Responsibilities: More Retail Limited is looking for Support Engineer to join our dynamic team and embark on a rewarding career journey Responding to customer inquiries and resolving technical issues via phone, email, or chat Conducting diagnostic tests to identify... 

 ...subject matter expert in our products and services, communicating solutions positively to customers...  ..., collaborating with the engineering team to improve our offerings. Team Player:...  ...of experience, perspective, and background leads to a better environment for all our people... 

 ...Siemens Ltd - Process Instrumentation (DI PA MI ASS) Job profile: Service of Siemens Process Instrumentation product family (pressure...  ...have great interpersonal skills and should be able to work in a Team Knowledge and hands on experience on Siemens process Instrumentation... 

 ...technical workings for AvaTax and related Connectors, and all Avalara services. Comprehend technical interoperability for products in Avalara...  ...and quality of documentation. Collaborate with Tier 1/2 teams and the department QA team for process improvement and training.... 

 ...We are seeking an experienced IT Support Engineer to join our team in India. The ideal candidate will have a strong background in providing technical...  ...and protocols (TCP/IP, DNS, DHCP). ~ Familiarity with IT service management tools and ticketing systems. ~ Excellent communication... 

 ...Description We are seeking an experienced IT Support Engineer to join our dynamic team in India. The ideal candidate will have a solid background in providing...  ...~ Proficiency in remote desktop applications and help desk software. ~ Excellent problem-solving skills and attention...