iSON Xperiences - Sprinklr Voice & Conversational AI Specialist
iSON Xperiences Pvt Ltd
Sprinklr Voice & Conversational AI SpecialistPosition Purpose : iSON Xperiences is looking for a Sprinklr Voice & Conversational AI Specialist with strong hands-on experience in Sprinklr Voice and Conversational AI. The role will be responsible for designing, implementing, optimizing, and supporting voice and conversational experiences that enhance customer engagement and operational efficiency.Key Responsibilities : - Design and configure Sprinklr Voice, IVR, and Conversational AI journeys based on business and customer requirements.- Develop and optimize conversational flows, including intents, entities, context, fallback and escalation mechanisms.- Work closely with Product, Technology, Business and Operations teams to translate requirements into scalable CX solutions.- Integrate Sprinklr with enterprise applications using REST APIs, JSON, webhooks and third-party integrations.- Monitor solution performance, troubleshoot production issues and drive RCA and continuous improvement.- Support UAT, deployment and post-production stabilization of conversational and voice solutions.- Identify opportunities to improve automation, customer experience and operational efficiency.- Maintain technical documentation and support solution reviews and stakeholder discussions.Required Experience & Skills : - 45 years of relevant experience in Conversational AI, Voice Technology, Contact Centre Technology or CX Technology.- Strong hands-on experience with Sprinklr Voice and Conversational AI.- Good understanding of IVR, conversational design, NLP, intents, entities and dialogue management.- Experience with APIs, integrations and production troubleshooting.- Strong analytical, problem-solving and stakeholder management skills.- Ability to work independently and collaboratively in a fast-paced technology environment.Good to Have : - Experience with Generative AI / LLMs.- Exposure to OpenAI, Dialogflow, Amazon Lex, or similar platforms.- Sprinklr certification.- Experience in large-scale CX / Digital Transformation projects.Education : Bachelor's degree in Computer Science, IT, Engineering or a related discipline preferred. (ref:hirist.tech)
- Foxit is remaking the way the world interacts with documents through advanced PDF technology and tools. We are a leading global software provider of fast, affordable, and secure PDF solutions that are used by millions of people worldwide. Winner of numerous awards, Foxit has...SuggestedFull timeWorldwide
- ...understanding of nginx, AWS, and other DevOps tools. Stay updated with emerging technologies and consider their use where beneficial (AI/ML integration is a plus). Key Skills & Requirements : ~68 years of experience in backend development with strong PHP expertise....SuggestedFull timeImmediate start
- Electronics & PCB Design Engineer Start Date Starts Immediately CTC (ANNUAL) Competitive salary Competitive salary ...SuggestedImmediate start
- ...targets are met. You will play a crucial role in mentoring the team, monitoring call quality, and implementing strategies to maximize conversion rates. Key Responsibilities : Team Management: Lead, train, and motivate a team of 15-20 telecallers to achieve daily,...SuggestedFull timeImmediate start
- ...generation strategies. The position requires a results-oriented approach, proactive communication, and a strong focus on achieving lead and conversion targets. Qualifications Candidates should possess skills in generating and managing new leads, with experience in lead...SuggestedLong term contractFull timeImmediate start
- Senior Hardware Design Engineer Start Date Starts Immediately CTC (ANNUAL) Competitive salary Competitive salary ...Full timeImmediate start
- Project Manager- BIM Architect Start Date Starts Immediately CTC (ANNUAL) Competitive salary Competitive salary Experience...Full timeImmediate start
- Billing Engineer Start Date Starts Immediately CTC (ANNUAL) Competitive salary Competitive salary Experience ...Contract workFor contractorsFor subcontractorWork at officeImmediate start
- Senior Architect Start Date Starts Immediately CTC (ANNUAL) Competitive salary Competitive salary Apply By Not...Full timeFor contractorsLocal areaImmediate start
- ...modelling and site coordination. ~ Working knowledge of Photoshop for visual markups and project documentation. ~ Practical use of AI tools for documentation, reporting, drawing review, visualisation or productivity. ~ Good understanding of construction methods, materials...For contractorsImmediate start
- Data Analyst/Engineer SCG India Start Date Starts Immediately CTC (ANNUAL) Competitive salary Competitive salary ...Immediate start
- ...What if your Kannada language skills could help improve AI. WHAT YOU'LL DO Review completed tasks submitted by Trainers, including the original question, the image, and the golden answer provided Independently verify whether the golden answer is correct based...Remote jobHourly pay
Rs 3.5 - 4 lakhs p.a.
HVAC Engineer Start Date Starts Immediately CTC (ANNUAL) ₹ 3,50,000 - 4,00,000 ₹ 3,50,000 - 4,00,000 /year Experience...Work at officeImmediate startRs 2.4 - 3 lakhs p.a.
AutoCAD Designer – LED Display & Structural Design Start Date Starts Immediately CTC (ANNUAL) ₹ 2,40,000 - 3,00,000 ₹ 2,40,000 - 3,00,000 /year ...Immediate startRs 2.4 - 4 lakhs p.a.
...ago Job Be an early applicant About the job Position - Prompt engineer Employment type - Full-time Department - Technology/AI product Location - Noida, Uttar Pradesh Zenith Educational Solutions Pvt. Ltd. is looking for a prompt engineer to design, test, and...Full timeImmediate startRs 5 - 7 lakhs p.a.
PHP Developer Start Date Starts Immediately CTC (ANNUAL) ₹ 5,00,000 - 7,00,000 ₹ 5,00,000 - 7,00,000 /year Experience...Full timeImmediate start- ...Improvement Management. Automation. Troubleshooting skills. Process Management. Service Delivery Business Understanding. Service Improvement. Data Analytics. Artificial Intelligence (AI). Customer Insights. Ericsson Portfolio. Stakeholder Management....
- ...become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build... ...working world for all. Job Title: Senior Consultant – AI/ML Experience: 6–8 Years Job Summary We are seeking a...
- ...enjoyment. This is your chance to contribute to something outstanding! This job description may have been reviewed and enhanced using AI-assisted tools to improve clarity, consistency, and inclusivity. All final content, role requirements and hiring decisions remain subject...Full timeLocal area
- WHO WE ARE: Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more ...
- About The Company FairMoney is a pioneering mobile banking institution specializing in extending credit to emerging markets. Established in 2017, the company currently operates primarily within Nigeria, and it has secured nearly €50 million in funding from renowned global...Flexible hours
- ' : - ( - ) Experience: 9+ yrs Location: India Job Type: Full-time We are looking for an experienced Senior QA Automation Engineer with 9+ years of experience in software quality engineering and a strong track record of building scalable automation frameworks...Full timeEarly shift
Rs 15 - 40 lakhs p.a.
...alignment among senior, expert stakeholders. Hands-on use of AI tools in day-to-day product work. Willingness to spend... ...integrations or developer-facing capabilities. Experience with voice or conversational interfaces, AI/LLM-based products, or complex, workflow-heavy...Full timeWeekday work- ...your level of English proficiency. Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on... ...with codebase, infrastructure, and context (tickets, docs, conversations) that forms a believable development history Design...Hourly payPermanent employmentTemporary workPart timeFreelanceRemote job
Rs 2 - 3 lakhs p.a.
Company Name - Gigflex Pvt Ltd (Parent Company - 2Coms Group) Location - Delhi Job Role - Team Leader – Bajaj NCMC Metro Card Sales Requirements Required Skills : ~2–3 years of experience in team handling and sales , preferably in credit cards, BFSI, fintech...Permanent employmentDay shift- The Role We are seeking a highly skilled and motivated DevOps Engineer with expertise in AWS, Kubernetes, Terraform, and deployment strategies to join our dynamic team. The ideal candidate will have a strong background in cloud infrastructure, CI/CD pipelines, and automation...Full time
- ...enterprise applications.- Drive adoption of Agile, DevOps, CI/CD, Cloud, and continuous testing practices.- Lead innovation and adoption of AI/GenAI-based testing and intelligent automation solutions.- Build strong relationships with senior client stakeholders and participate in...
- AWS ArchitectWe are looking for an experienced AWS Architect with strong hands-on expertise in designing and implementing secure, highly available, scalable cloud architectures.Mandatory Skills:- 8 - 10 years of overall IT experience- 5+ years of hands-on AWS Architecture experience...
- ...leadership role for someone who can operate at both the strategic and technical level : setting engineering direction, scaling teams, embedding AI into both our product and our engineering practices, and ensuring we ship secure, reliable software that enterprise customers depend on...
- Job Overview :We are looking for an experienced Data Engineer with 7+ years of experience in data engineering, with strong hands-on expertise in ETL/ELT, Databricks, GCP BigQuery, Python, and SQL. The ideal candidate should have experience designing, developing, and maintaining...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to iSON Xperiences - Sprinklr Voice & Conversational AI Specialist. Be the first to apply!
