Service Coordinator
Rs 1.2 - 1.8 lakhs p.a.Full-time
Recex
Job Description:
Job Summary
We are seeking a smart and well-organized female candidate (age 30 years and above) who can efficiently handle incoming service calls and allocate tasks to the respective teams. The ideal candidate should be confident in communication and comfortable using basic computer applications.
Key Responsibilities
Handle incoming customer service calls professionally
Register and maintain service requests
Allocate service calls to field teams efficiently
Coordinate between customers and service technicians
Maintain daily service reports and records in Excel
Follow up on pending service jobs and ensure timely closure
Provide regular updates to management
Required Skills & Qualifications
Good communication and call-handling skills
Basic computer knowledge (MS Excel, MS Word, email)
Organized, responsible, and proactive
Ability to multitask and manage service schedules
Prior experience in service coordination/customer support preferred
Eligibility
Female candidate
Age: 30 years and above
Experience in similar role preferred
Key Skills :
Company Profile
--- --- Pvt Ltd is an established electronics ---er in Kolkata, West Bengal, specializing in brand new and factory-second appliances, including ACs, fridges, and TVs. Incorporated in 2012, it operates as an active --- company with a strong reputation for offering competitive, below-market prices.
Vacancy posted more than 2 months ago
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