Customer Support Executive - Fresher

Customer Support Executive

Start Date

Starts  Immediately

CTC (ANNUAL)

₹ 2,00,000 - 2,50,000 ₹ 2,00,000 - 2,50,000 /year

Experience

No experience required

No experience required

Apply By

10 Nov' 26

Posted 5 days ago

Fresher Job

Be an early applicant

About the job

Were Hiring: Customer Support Executive International (Voice & Chat)Location: KolkataShifts: Rotational (Day/Night)Experience: 13 YearsDepartment: Customer Support / Operations Job Summary:We are looking for dynamic professionals to join our International Contact Centre team & Chat. If you have strong communication skills and Fluent in English & Hindi (mandatory) with experience in BPO/KPO or international call center handling global customers via voice and chat this role is for you. Key Responsibilities:Own end-to-end customer interactions across voice and chat (international & domestic) Deliver quick, accurate, and high-quality responses with a customer-first approach Resolve queries and issues proactively with clear follow-through Maintain clean and structured documentation Ensure high service standards, customer satisfaction,Operate with discipline by following SOPs, quality benchmarks, and processes Stay flexible and aligned with global time zones and dynamic operational needs Required Skills & Qualifications:13 years of experience in customer support (voice and/or chat process) Excellent verbal and written communication skills Strong problem-solving and multitasking abilities Ability to handle pressure and manage difficult customers professionally Basic computer knowledge (MS Office, typing skills) Good listening skills and attention to detail Ability to work in rotational shifts (including night shifts) and rotational week offsPreferred Qualifications:Experience in BPO/KPO or international call center environment Exposure to global customer handling and cultural sensitivity Shift Timings:Day Shift: 11am 9pmNight Shift: 9pm 7am6 days Working (Rotational week-offs) Skills: Customer Support and Customer Service

Skill(s) required

Customer Support

Earn certifications in these skills

Salary

Probation:

Duration:

Salary during probation:

After probation:

Annual CTC: ₹ 2,00,000 - 2,50,000 /year

Number of openings

1

Editor’s note

Information above is Internshala's interpretation and paraphrasing of what we found on the shared link.

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