Software QA Engineer

About the Team

The engineering team at Jitterbit believes that the quality of our code reflects directly on us as professionals. We are relentless about crafting a product that is innovative and delivers a memorable user experience that is fast and robust. As a Software QA Engineer on our team, you will collaborate with other engineers, product management, and operations to build, test, and release our products.

Our culture is fun, fast-paced, performance-oriented, open, and collegial. We are constantly pushing the technology envelope to the edge! We are very distributed and our culture is set up to make all of us very effective working remotely. We believe in hiring talent where it exists.

About the Job

You will use your expertise in enterprise product integrations to validate front-end, back-end, and endpoint functionality across our product components. You will define best practices and serve as the domain expert in Jitterbit product testing. You will also establish and maintain test environments and assets across all supported configurations and endpoints. Finally, you will work closely with Product Management and Development teams to review requirements and design, providing feedback that identifies bugs and surfaces potential improvements.

Our tech stack includes, but is not limited to, Java, C#, .NET, TypeScript, Knockout.js, Node.js, CSS3, Nginx, IIS, Docker/Kubernetes, and 50+ supported endpoints such as databases (Microsoft SQL Server, PostgreSQL, and others), CRM/ERP systems, marketing/ecommerce platforms, protocols, and messaging queues, to name a few.

This is an exciting opportunity to work in a highly innovative environment with new technologies as we continue to extend our market-leading position.

• Deep Quality Engineering Experience – 8+ years in Quality Assurance or Quality Engineering, with a demonstrated progression in ownership, complexity, and impact across multiple releases and product cycles.
• End-to-End Test Strategy & Execution – Deep experience designing and executing comprehensive test strategies across both frontend and backend systems. You translate product requirements into thoughtful, risk-based test coverage that protects the customer experience.
• Environment Ownership – Proven ability to build, configure, and maintain stable, production-like test environments that support reliable release cycles. You understand that great testing depends on great test beds.
• Quality Visibility & Metrics – Skilled at writing high-quality bug reports that accelerate resolution, and at defining meaningful quality metrics and dashboards that provide actionable insight — not just data.
• Agile Quality Partner – Hands-on experience in Scrum/Agile teams, contributing beyond test execution by influencing acceptance criteria, improving testability, and embedding quality throughout the SDLC.
• Cloud & Platform Testing Expertise – Skilled in testing SaaS/iPaaS and other cloud-based systems across Windows and Linux environments, including containerized and orchestrated deployments (Docker, Kubernetes). Strong understanding of distributed system architectures and the quality challenges they introduce — including service dependencies, scalability, and fault tolerance.
• API & Integration Validation – Strong experience validating REST/SOAP APIs, working with JSON/XML payloads, and testing integrations with databases, CRM/ERP systems, and external services.
• Messaging & Search Systems – Experience testing systems built on Elasticsearch and Kafka, including validating data indexing/search accuracy, event-driven workflows, and message queue reliability under load.
• Observability & Tooling Fluency – Comfortable leveraging tools such as Postman, SoapUI, Datadog (or similar APM/monitoring platforms), and other utilities to diagnose issues, validate system health, and support efficient test execution.
• Collaborative Product Contributor – Proactive in partnering with engineering and product teams during design and development, asking the right questions early to help shape features for testability and reliability.
• Remote Excellence – Experienced working effectively with distributed teams across time zones, demonstrating ownership, clarity, and responsiveness.
• Clear Communicator & Process Advocate – Strong verbal and written communication skills, with a self-directed, structured approach and a passion for improving processes to raise the quality bar for the entire team.
• Automation Mindset (Plus) – Experience with test automation using TypeScript or Python is a strong plus, particularly with an eye toward scalability and long-term maintainability.
• AI-Enhanced Productivity – Experience leveraging AI tools to improve test generation, code quality, analysis, or productivity, with genuine curiosity to keep exploring what's possible.
• Flexibility & Ownership – Willingness to flex hours when needed to support cross-time-zone collaboration and critical releases.

What You’ll Get:

• Work for a growing leader within the Integration Platform as a Service (iPaaS) tech space
• Join a mission-driven company that is transforming the industry by changing the way customers use API creation within business-critical processes.
• Career development and mentorship
• A flexible, remote-friendly company with personality and heart

#LI-AK

Jitterbit is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.