Sea Export Executive (Customer Service) - Freight Forwarding Industry
Full-time
Samyojak Consultancy Services
Overview :
We are seeking a proactive and detail-oriented Sea Export Executive for handling end-to-end Sea Export operations, including customer coordination, quotation management, documentation, and shipment execution. The role requires strong coordination with customers, sales teams, and internal branches to ensure smooth and timely export processes.
Job Responsibilities:
- Quotation & Enquiry Management :
- Handle customer enquiries and provide timely quotations for Sea Export shipments.
- Follow up with customers on quotes to convert enquiries into confirmed business.
- Update enquiries and quotation details accurately in the system.
- Coordinate with the sales team and various branches for pricing, routing, and shipment updates.
- Sea Export Operations:
- Coordinate with the export operations team to ensure smooth execution of export shipments.
- Monitor booking, stuffing, cargo movement, and documentation timelines.
- Communicate with customers to keep them informed about shipment progress.
- Documentation & Compliance:
- Ensure completeness and accuracy of export documentation, including invoices, packing lists, S/B, BL instructions, etc.
- Knowledge of customs clearance processes and CFS activities related to Sea Export.
- Assist customers by explaining export documentation and procedures as required.
- Customer Coordination & Support :
- Maintain strong relationships with customers by addressing queries promptly.
- Provide guidance to customers on export processes and regulatory requirements.
- Offer proactive support to ensure customer satisfaction.
- System & Reporting :
- Maintain accurate data in the system for enquiries, quotations, and shipment updates.
- Generate and share required reports with management or sales teams.
Job Requirements:
- Bachelor’s degree in Commerce, Logistics, International Business, or related fields.
- Minimum 2 to 3 years of experience in Sea Export operations within a freight forwarding/logistics company.
- Strong knowledge of Sea Export procedures, customs clearance, and CFS operations.
- Good communication and customer-handling skills.
- Proficiency in MS Office and logistics/ERP systems.
- Ability to work independently, handle multiple tasks, and meet deadlines.
- Experience in coordinating quotations and customer conversions.
- Familiarity with export documentation systems and digital tools.
Location - Mumbai
Vacancy posted 11 days ago
Similar jobs that could be interesting for youBased on the Sea Export Executive (Customer Service) - Freight Forwarding Industry in Mumbai vacancy
- ...are looking for a dynamic and enthusiastic Inside Sales Executive for a leading freight forwarding company. The ideal candidate should possess good... ...preferably have prior experience in the freight forwarding industry. The role involves handling customer communication, supporting...FreightFull time
- ...departments and international stakeholders. Reconciliation & Customized Reporting: Perform reconciliations of accounts, banks,... ...or related field. ~8 – 10 years of relevant experience in a freight forwarding company (Mandatory). ~ Strong understanding of accounting principles...FreightFull timeLocal areaImmediate startOverseas
- ...Job Description – Corporate FCL Export Customer Service Executive / Senior Executive / Assistant Manager – Customer Service Location: Andheri, Marol (Mumbai) Reporting To: Operations Manager / Branch Manager Qualification: ~ Graduate (Any discipline) Experience...FreightShift work
- ...Designation - Export Executive Location - Mumbai Company Profile - Our Client company is involved in the manufacturing of salt... ...Certificates of Origin. Logistics Coordination: Coordinate with freight forwarders, Custom House Agents (CHAs), and shipping lines to book...FreightFull timeLocal area
Rs 2.2 - 2.4 lakhs p.a.
Job Description: Position:- Customs Documentation Executive Location:- Bhandup West Mumbai We are seeking... ...the accurate and timely processing of export-import documentation, maintaining... ...Preparation and Documentation within freight forwarding and customs clearance. ~Strong...FreightPermanent employmentFull timeWorldwideRs 2 - 10 lakhs p.a.
...Andheri , Kandivali JobType: full-time We are looking for a dynamic and detail-oriented Pricing Executive – Sea Export to manage pricing operations and support freight forwarding activities for international shipments. This role is ideal for professionals who have...FreightFull timeLocal areaOverseasWeekday work- ...Business Development Manager from the shipping and logistics industry to lead growth initiatives, build strong client... ..., client retention, and revenue growth across shipping, freight forwarding, or logistics services. Key Responsibilities: ~Identify, develop, and manage...FreightLong term contractContract work
Rs 12 - 30 lakhs p.a.
...generating leads for our import logistics services. The ideal candidate is a self-starter... ...in field sales within the logistics and freight industry.This role is crucial for our continued growth... ...field sales activities. Develop and execute a strategic sales plan to generate leads...FreightFull timeWork at officeWorldwide1 day week- ... FCSG India, a network company of Global Freight Services (an affiliate of Li & Fung), is a leading global freight forwarder of ocean, air and intermodal transportation services... ...integrated, scalable, and cost-efficient sea, air, rail, road and inter-modal transport as...FreightHybrid workLocal areaFlexible hours
Rs 2.4 - 3.6 lakhs p.a.
...ExecutiveKey Responsibilities: ~Customs Tariff Knowledge: Demonstrate... ...Handling: Manage both air and sea import documentation related... ...Follow up with the Container Freight Station (CFS) regarding the arrival... ...exceptional customer service. They strive to offer logistics...FreightFull timeRs 10 - 12 lakhs p.a.
...Import Export Manager We are looking for an experienced Import Export Manager to... ...smooth shipment movement and compliance with customs and regulatory requirements. Key... ...and customs clearance Coordinate with freight forwarders, CHA, shipping lines, and transporters...FreightFull timeRs 5.5 - 7.2 lakhs p.a.
...as required in order to protect the business with price & space. ~Procurement includes Ocean freight & other related service (Transportation, CHA, CFS). ~Pricing for export (Sea/Air) enquiries which received from sales dept. ~To price all Ocean/Air freight RFQ’s, Tenders...FreightLong term contractFull timeTemporary work- ...growth with healthy profit margins. • Executive Leadership:You will be the face of the... ...that require polish, patience, and deep industry authority. • Organizational Scale: Coach... ...at least 2-4 years deeply embedded in Freight Forwarding. You likely have experience working with...FreightFull time
- ...assigned region. The role involves generating new business opportunities, managing key customer relationships, and achieving sales targets for freight forwarding and logistics services. Key Responsibilities: Generate new business opportunities and build a strong sales...FreightFull time
Rs 10 - 15 lakhs p.a.
...Description: Key Requirements: 7–10 years of experience in freight forwarding, shipping line, or CFS. Graduate/Postgraduate... ...meetings with directors. Maintain and grow key customer relationships. Track industry trends and competitor activities. Key Skills :...FreightFull time- ...dynamic and result-oriented Sales professionals to drive business growth within freight forwarding and logistics services. The role involves generating new business opportunities, managing customer relationships, and achieving sales targets through freight forwarding, customs...FreightLong term contractFull time
- ...Title:Exim Manager Location:Navi Mumbai Industry:Export Jewellery / Gems & Jewellery Experience... ...end export-import operations, including customs clearance, DGFT liaison, documentation,... ...lists ~Coordinate with customs, freight forwarders, and CHAfor timely clearance...FreightFull time
Rs 7.2 - 8.4 lakhs p.a.
...Title: Assistant Manager – Exim Industry: Gems & Jewellery Job Summary:... ...– Exim to manage and oversee all export-import operations for our gems and... ...shipments, ensuring compliance with customs and DGFT regulations, coordinating with freight forwarders, and maintaining...FreightFull time- ...and reliable delivery schedules with vendors Coordinate with freight forwarders, customs agents, and logistics partners for local and international shipments Ensure compliance with Incoterms, import/export documentation, and international trade regulations Monitor...FreightFull timeHybrid workLocal area
- Description :Company Overview :Softlink Global is the global leading software provider for Freight Forwarding, Logistics, and Supply Chain industry. Our comprehensive product portfolio includes superior technology solutions for the strategic and operational aspects of the logistics...Freight
- ...planning, dispatch, and tracking. ~Negotiate freight rates and ensure cost-efficient vehicle placement while maintaining service quality. ~Identify and onboard new transport... ...and vendor network within the transport industry. Key Skills : Company Profile They...FreightFull time
$ 10 per week
...trade can move the human race forward. That’s why it’s our mission to... ...shaping the future of a $10T industry with solutions powered by innovative... ...Manager, Regional Ocean Freight (Indian Sub-continent). This leader... ...development and strategic customer engagement Ensure...FreightLong term contractLocal area- ...Job Title: Logistics Executive 1. Overview: The Logistics Executive is responsible for... ...ensure efficient movement of goods and services, optimize logistical processes, manage... ...Collaborate with suppliers, manufacturers, and freight forwarders to facilitate supply chain operations....FreightFull time
- ...We are looking for an experienced Operations / Customer Service Manager to oversee customer service and operations within freight forwarding and logistics. The role involves managing shipment execution, handling customer escalations, leading teams, and ensuring smooth coordination...FreightFull time
- ...Production bottlenecks Plan vs actual adherence Drive execution of MTS / MTO / CTO manufacturing strategies Manage... ...operations Ensure smooth coordination with customs, CHA, transporters, and freight forwarders Drive on-time delivery (OTD) and reduce logistics...FreightFor contractorsThane9 days ago
- ...reading this on) is imported. Freight quite literally moves the... ...the trillion-dollar freight industry. Hundreds of airlines and ocean... ...over ten thousand importers and exporters use our platform to move... ...on mid-to-enterprise sales, customer acquisition. The ideal candidate...FreightLong term contractContract workHybrid workWork at officeLocal areaRemote job
- ..., and hosts our Global Shared Services Centre. This is the Global Shared... ...Category Manager Ocean Freight Function/Group Global... ...India Centre, is to develop and execute a comprehensive sourcing strategy... ...it relates to the category, industry best practices and propose innovative...FreightLong term contractContract workHybrid workWork at officeRemote jobWorldwideShift work
- ...organization delivering business value, service excellence and growth, while... ...Project Leadership & Execution: Lead and manage the end-... ...degree in computer science, Industrial Engineering, Supply Chain, or... ...SAP TM) – full configuration: freight planning, charge calculation,...FreightFull timeHybrid workWork at officeRemote jobShift work
Rs 12 - 15 lakhs p.a.
...product applications · Knowledge of Customer Complaint Handling · Knowledge of Competitors... ...and Additives of at least 10 years in export market · Experience in an... ...Thermoplastic Compounds for the Plastic Processing Industry. They are headquartered in Mumbai, ---,...Full timeOverseas- ...looking for a detail-oriented and organized Imports Operations executive to manage and execute end-to-end import operations. The... ...coordination with external partners such as brands, freight forwarders, and customs clearing agents, as well as internal teams to ensure timely...FreightFull time
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Sea Export Executive (Customer Service) - Freight Forwarding Industry. Be the first to apply!
