Customer Care Representative Cum Admin
Bene Kleed
Customer Care Representative Cum Admin
Start Date
Starts Immediately
CTC (ANNUAL)
Competitive salary Competitive salary
Experience
1 year(s)
1 year(s)
Apply By
Not Provided
Posted today
Job
Be an early applicant
About the job
Job Description - Customer Care Executive cum Admin
Location - Bangalore (on site)
CTC - 3-4 lpa
About Bene Kleed
Bene Kleed is one of Indias fast-growing fashion brands focused on trend-first collections, community-led growth, and strong customer experience. Were looking for a proactive and customer-obsessed Customer Care Executive who can build meaningful customer relationships while ensuring smooth CRM and support operations.
Role Overview
The Customer Care Executive will be responsible for handling customer interactions across WhatsApp, Instagram, email, and support channels while ensuring fast resolution, high satisfaction, and strong brand communication.
The role also involves CRM management, customer lifecycle tracking, return reduction, and feedback analysis to improve overall customer experience.
Key Responsibilities
Customer Support & Query Resolution
* Handle customer queries across WhatsApp, Instagram, email, and support platforms
* Ensure quick first response and fast issue resolution
* Resolve customer concerns with empathy, ownership, and accuracy
* Coordinate with logistics and operations teams for issue closure
* Maintain zero missed customer queries
Customer Experience Management
* Maintain Bene Kleeds brand tone and customer-first communication
* Deliver premium and emotionally engaging customer interactions
* Build strong customer relationships to improve retention and repeat purchases
* Handle escalations professionally and efficiently
Returns, Exchanges & RTO Management
* Manage return, exchange, cancellation, and RTO cases
* Identify avoidable returns and proactively reduce them
* Ensure accurate issue and reason tagging
* Coordinate pre-dispatch interventions where required
CRM & Customer Lifecycle Management
* Maintain customer data hygiene inside CRM tools
* Support customer segmentation and campaign execution
* Track repeat customers and re-engagement opportunities
* Capture customer feedback and insights for retention improvement
Reporting & Process Management
* Maintain daily support trackers and CRM updates
* Share recurring customer issue reports with management
* Identify patterns and suggest operational improvements
* Follow SOPs and internal communication guidelines strictly
Skills Required
* Strong communication skills in English & Hindi & Kannada
* Good written communication and customer handling ability
* Experience with WhatsApp CRM/support tools preferred
* Ability to multitask in a fast-paced environment
* Strong ownership and problem-solving mindset
* Basic Excel/Google Sheets knowledge
* Experience in fashion/e-commerce/customer support preferred
Preferred Experience
* 13 years in Customer Support / CRM / E-commerce Support
* Experience with Shopify, WhatsApp CRM, or Meta support systems is a plus
What Were Looking For
* Fast responder
* High ownership mindset
* Strong empathy with customers
* Attention to detail
* Process-oriented execution
* Brand-conscious communication
Earn certifications in these skills
Who can apply
Only those candidates can apply who:
1. have minimum 1 years of experience
Salary
Probation:
Duration:
Salary during probation:
After probation:
Annual CTC: Competitive salary
Number of openings
1
Editor’s note
Information above is Internshala's interpretation and paraphrasing of what we found on the shared link.
Additional Questions
Sign up to continue
Candidate sign up
Sign up/ Login with Google
Sign up with Email
OR
By continuing as a candidate, you agree to our T&C .
Already registered? Login
Sign up to continue
Candidate sign up
Sign up/ Login with Google
Sign up with Email
OR
By continuing as a candidate, you agree to our T&C .
Already registered? Login
- ...through existing users, marketing initiatives, and product-led demand. Build and manage an outbound sales engine by defining the ideal customer profile, target accounts, messaging, sequences, and outreach channels. Identify opportunities to convert individual or self-serve...SuggestedFull timeWeekday work
- ...financial experience for HNIs and retail investors alike. Role Overview: We are seeking a detail-oriented Senior Accounts & Admin Executive to manage day-to-day accounting operations and office administration. The role involves bookkeeping, taxation, statutory...SuggestedFull timeWork at officeWorldwide
- ...from them In case you value having the autonomy to do things your way and not have to worry about experimental failures In case you care about working alongside genuine, honest peers who will have your back, no matter what In case you value contributing to the...SuggestedLong term contractFull timeWork at officeWork from homeWorking Monday to FridayAfternoon shift
- ...Order Execution Prepare and issue proforma invoices, tax invoices, quotations, and related commercial documents. Coordinate customer purchase orders, approvals, billing details, and supporting documentation. Manage order execution workflows by matching POs with required...SuggestedFull timeContract work
- Do you thrive in a fast-paced environment and enjoy exceeding client expectations? Are you a project management wiz with a passion for marketing? If so, then this Key Account Manager role might be perfect for you! About the Company: Blufig is a full-service B2B...SuggestedFull time
- Tesco India • Bengaluru, Karnataka, India • Hybrid • Full-Time • Permanent • Working hours 45• Apply by 15-Sep-2026Permanent employmentFull timeHybrid work
- ...POSITION SUMMARY Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools...Full timeShift work
- ...~ Owns one or more features Leadership Has a curiosity to learn; dives deep into the root cause of issues Understands customer use cases and communicates clear resolutions Collaborates with team members; may mentor junior engineers Qualifications ~ Typically...Full time
- ...help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh... ...-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn...Long term contractFull timeHybrid workWork at officeFlexible hours2 days week3 days week
- ...exceeding the highest engineering and design standards for our customers, our partners and each other. If you’re ready to innovate... ...qualified candidates and is committed to building a workforce representative of the diverse marketplaces and communities of our global colleagues...Work at officeImmediate start
- ...Dedication to safety through our Zero Harm policy The primary responsibility for this role is to design the Fire Alarm System as per customer/account specific standards & building codes and NFPA 72 standards. Follow processes, maintain required quality standards and on time...Full timeLocal area
- ...that solve real operational problems. We're growing our client-facing team and looking for someone who can bridge the gap between customer needs and technical solutions — someone equally comfortable in a client meeting and in a conversation with our engineering team. Role...InternshipHybrid work
- ...enough that every great hire can have a meaningful impact. About the Role As an Implementation Manager , you will be a highly customer-facing role , owning the journey from signed customer → successfully live . You'll work directly with business owners and...Full timeWork at officeNight shift
- ...here. At EY GDS we value wellbeing, curiosity, and agility as an individual. We create teams of inspiring, teaming, and belonging. We care for our business, society, and client. Our purpose is building a better working world. Does that resonate with you? We look forward to...Full timeLocal area
- Senior Accountant Associate (QuickBooks & Bill.com) Start Date Starts Immediately CTC (ANNUAL) Competitive salary Competitive salary ...Full timeImmediate startWorking Monday to FridayShift work
- Sales And Business Development Executive Start Date Starts Immediately CTC (ANNUAL) Competitive salary Competitive salary ...Full timeImmediate start
- ...opportunities within existing accounts. ~ Any Graduate/Post Graduate/ MBA in is preferred. ~ Account Management ~ Exceptional Customer Service and Relationship building experience. ~ Experience in traditional advertising, direct marketing, or similar media environments...Immediate start
- ...relationships with Placement Deans and Directors to ensure high pilot retention, renewal, and peer referrals. Deck Creation & Customization: Hands-on creation and tailoring of presentation decks (PowerPoint / Google slides) that combine platform value with college-specific...Long term contractFull timeContract workImmediate start
- Customer Service Advisor Start Date Starts Immediately CTC (ANNUAL) Competitive salary Competitive salary Experience...Immediate startWorking Monday to FridayUS shiftShift workNight shiftWeekend work
- Sales Development Representative - US (Pod) Start Date Starts Immediately... ...toward a product demonstration. Capture and share prospect and customer feedback with the sales and management teams to support product...Work at officeImmediate start
- Associate Start Date Starts Immediately CTC (ANNUAL) Competitive salary Competitive salary Experience ...ArticleshipImmediate start
- ...Drive 5-star reviews through consistent guest engagement Represent the brand with energy and hospitality This is not a desk role... ...on creating spaces where guests feel connected, comfortable, and cared for. As we scale across locations, guest experience consistency...Long term contractFull timeLocal areaImmediate start
- Sales Executive - Real Estate Start Date Starts Immediately CTC (ANNUAL) Competitive salary Competitive salary Experience...Immediate start
- Customer Service Representative Start Date Starts Immediately CTC (ANNUAL) Competitive salary Competitive salary...Work at officeImmediate startShift work
- Customer Service Representative Start Date Starts Immediately CTC (ANNUAL) Competitive salary Competitive salary...Work at officeImmediate startShift workNight shift
- ...to ensure seamless communication and follow-up on reported issues. Maintaining a high level of professionalism and empathy in all customer interactions to ensure customer satisfaction and trust. Qualifications ~ BPharma or MPharma Degree Required Skills Minimum...Work at officeImmediate startNight shift
- Associate Social & Search Ops Start Date Starts Immediately CTC (ANNUAL) Competitive salary Competitive salary Experience...Full timeWork at officeImmediate startRelocationDay shift
- Customer Service Representative Start Date Starts Immediately CTC (ANNUAL) Competitive salary Competitive salary...Work at officeImmediate startShift workNight shift
- ...enterprise sales strategies. This role requires a dynamic professional who can identify and convert opportunities, build strong customer relationships, and drive revenue growth for Azure cloud solutions. Key Responsibilities: Drive Azure cloud sales by...Immediate start
- Customer Service Representative Start Date Starts Immediately CTC (ANNUAL) Competitive salary Competitive salary...Long term contractWork at officeImmediate startShift work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Care Representative Cum Admin. Be the first to apply!
