Admission Counsellor Internship

About NextGen Scholars

NextGen Scholars is a premium educational institution committed to delivering academic excellence, strong conceptual understanding, and personalized learning experiences. The institution focuses on helping students achieve their academic goals through structured programs, experienced faculty, and continuous performance monitoring.

Job Overview

The Admissions Counsellor will be responsible for managing student and parent enquiries, conducting counselling sessions, generating and following up on leads, coordinating walk-ins, and converting prospective students into admissions.

The ideal candidate should have excellent communication, counselling, persuasion, and sales skills, along with a strong understanding of the education sector.

Key Responsibilities

Lead Generation & Calling

• Make outbound and cold calls to prospective parents and students.
• Follow up with leads received through various marketing channels.
• Explain courses, programs, academic offerings, schedules, and fee structures.
• Maintain regular communication with prospective parents.

Parent & Student Counselling

• Understand the academic requirements, concerns, and goals of students and parents.
• Recommend suitable courses/programs based on the student's requirements.
• Clearly communicate the benefits and value of the institute's programs.
• Build trust and establish strong relationships with parents.

Walk-in Management

• Handle and counsel parents and students visiting the centre.
• Conduct professional counselling sessions and institute tours where required.
• Address queries related to academics, faculty, fees, timings, batches, and programs.
• Ensure a positive experience throughout the admission process.

Sales & Admissions Conversion

• Convert leads and walk-ins into successful admissions.
• Handle objections related to fees, timings, competition, location, etc.
• Follow up strategically with interested parents to improve conversion rates.
• Take ownership of the complete admission cycle, from enquiry to enrolment.

Lead & Data Management

• Maintain accurate records of all leads, follow-ups, walk-ins, and admissions.
• Update CRM/lead management systems regularly.
• Track pending follow-ups and ensure timely communication.
• Prepare daily and weekly reports related to admissions and conversions.

Coordination

• Coordinate with the Academic, Faculty, Marketing, and HR/Operations teams whenever required.
• Coordinate student assessments, counselling sessions, and other admission-related activities.
• Support promotional and admission-driven events conducted by the institute.

Required Skills

• Excellent verbal and written communication
• Strong counselling and interpersonal skills
• Sales and persuasion skills
• Strong objection-handling and negotiation skills
• Good follow-up skills
• Ability to build rapport with parents and students
• Professional and confident personality

Preferred Qualifications & Experience

• Graduate in any discipline.
• 0 -1 years of experience in admissions, education sales, counselling, telecalling, or a similar role preferred.
• Candidates with strong communication and sales skills may also be considered.