Operations Manager
Full-time
Hotel Rajmahal Inn
Boasting a restaurant, shared lounge and views of city, HOTEL RAJMAHAL INN is set in Bhiwadi, 48 km from Kingdom of Dreams. Featuring family rooms, this property also provides guests with a terrace. The accommodation offers a 24-hour front desk, room service and currency exchange for guests. The rooms come with a private bathroom, while selected rooms also feature a kitchen with a dishwasher. Continental and buffet breakfast options are available every morning at the hotel. There is a tour desk and bike rentals are available, while the business centre has a fax machine and photocopier and an ATM machine. MG Road is 49 km from HOTEL RAJMAHAL INN, while Huda City Centre is 48 km from the property. The nearest airport is Delhi International, 59 km from the accommodation, and the property offers a paid airport shuttle service.
We are hiring energetic, passionate and experienced candidate for the position of Operations Manager at Hotel Rajmahal Inn.
Duties and Responsibilities of Operations Manager:
- Overseeing personnel, including receptionists, kitchen staff, and office employees.
- Monitoring employee performance and conducting regular evaluations to help improve customer service.
- Collecting payments and maintaining records of budgets, funds, and expenses.
- Welcoming and registering guests once they arrive.
- Resolving issues regarding hotel services, amenities, and policies.
- Organizing activities and assigning responsibilities to employees to ensure productivity.
- Creating and applying a marketing strategy to promote the hotel’s services and amenities.
- Coordinating with external parties, including suppliers, travel agencies, and conference planners.
- Evaluating hotel performance and ensuring compliance with health and safety rules.
- Partaking in financial activities, including establishing room rates, setting budgets, and assigning funds to departments.
Skills and Requirements of Operations Manager:
- A minimum of 2 years experience in hotel management or a similar role.
- Strong understanding of hotel management best practices and data entry software.
- Outstanding interpersonal communication and customer service skills.
- Exceptional leadership abilities with great attention to detail.
Vacancy posted more than 2 months ago
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