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Customer Service Associate - Fresher

Rs 17000 - Rs 20000 per month

Bharat Job Post Consultancy Services

Actively hiring

Customer Service Associate

Start Date

Starts  Immediately

CTC (ANNUAL)

₹ 2,40,000 - 2,88,000 ₹ 2,40,000 - 2,88,000 /year

Experience

No experience required

No experience required

Apply By

6 Aug' 26

Posted 4 days ago

Fresher Job

Be an early applicant

About the job

Key Responsibilities:

1. Respond to customer inquiries and resolve issues in a timely and professional manner
2. Communicate effectively with customers via phone, email, and chat to ensure their needs are met
3. Maintain accurate records of customer interactions and transactions
4. Collaborate with team members to ensure customer satisfaction and retention
5. Stay up-to-date on company products and services to provide accurate information to customers
6. Identify and escalate priority issues to management as needed
7. Take ownership of customer concerns and follow through to ensure resolution

Work requirements:

1. Shift & work schedule
2. 24/7 rotational shifts
3. 6 working days with 1 rotational weekly off

Salary structure:

1. Freshers: In hand 17000 approximately, Rs 20000 CTC
2. Candidates with experience: In-hand salary Rs 17000-20000 in hand, CTC Rs 21000-24000

If you are a team player with a passion for customer service and good communication skills, we want to hear from you! Apply now and take your career to the next level with Bharat Job Post Consultancy Services.

Skill(s) required

English Proficiency (Spoken) English Proficiency (Written)

Earn certifications in these skills

Who can apply

Only those candidates can apply who:

1. are from Mohali only

Other requirements

A. Eligibility criteria:

1. Good English communication

2. Immediate joiners required

3. Candidates must be comfortable working in a rotational shift (Day & night both) 

B. Language proficiency:

1. English: good verbal communication skills

C. Qualification:

1. Graduate/Undergraduate/Postgraduate

2. Both freshers and experienced candidates are eligible to apply

Salary

Probation:

Duration:

Salary during probation:

After probation:

Annual CTC: ₹ 2,40,000 - 2,88,000 /year

Number of openings

20

About Bharat Job Post Consultancy Services

Bharat Job Post Consultancy Services specializes in RPO, recruitment solutions, and training & development, and more. We serve diverse sectors like IT, telecom, banking, non-banking financial services, BPO/KPO, and more. We exclusively operate through our online model and our commitment to job seekers sets us apart. We offer our services completely free. Whether you're a seasoned professional or just starting out, we provide personalized guidance and comprehensive resources to support your career aspirations. Join us to explore a world of opportunities and advance your professional journey. Contact us today to see how we can help achieve your goals.

Activity on Internshala

Hiring since October 2024

6 opportunities posted

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Vacancy posted 19 days ago
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