Account Manager
Swiggy is hiring for the role of Account Manager
Responsibilities of the Candidate:
- Onboard new accounts by explaining the requirements to the partners and coordinating with internal stakeholders
- Meet the existing partners periodically and ensure Restaurant Display Page(RDP) content is correct and image coverage is high
- Make persuasive presentations on the benefits and goodness of Dine Out plans & promotions for month-on-month growth and ensure partners invest consistently.
- Execute growth forward activities such as offer alignments, marketing operations alignments, etc. to ensure go live on events and activities as planned.
- Resolve issues such as 'diner denied payout' and ensure seamless transactions for customers and partners at the restaurants
- Prepare the growth plans for each account being managed and gather competitor action insights.
Requirements
- Filter relevant data from the Restaurant facing dashboard and explain the key performance metrics to the partner
- Seek necessary support or actions from the partner to ensure the right RDP view to enable conversions and grow the business.
- Stay updated on the partner's investment in competition through observations at the point of sale, conversations with the partner and competition sales teams, delivery persons, etc.
- Ensure partner investments are equal or higher than competition with respect to discounts, commissions, and advertisements by highlighting relevant inferences from the dashboard and explaining the gains/benefits to the partner.
Vacancy posted 5 hours ago
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