Customer Support Engineer
Super Infomatics Tech Solutions LLP
Company Description Super Infomatics Tech Solutions LLP has been a trusted IT partner for over 25 years, transforming businesses in India and globally. Specializing in IT services and AI solution development, we deliver expertise across email and collaboration solutions, cloud and on-premise infrastructure management, and hardware/software procurement. Our innovations include building AI-powered tools for workflow automation, intelligent data analysis, and solving real-world business challenges. With a strong commitment to advancing digital transformation, we aim to empower clients to achieve operational efficiency and innovation. Role Description This is a full-time on-site role based in Mumbai for a Customer Support Engineer. The Customer Support Engineer will be responsible for resolving technical issues, troubleshooting client queries, and providing high-quality customer service. The ideal candidate should have hands-on experience with anyone; Microsoft 365 or Google Workspace, strong communication skills, and the ability to independently manage customer issues within defined SLAs. Qualifications Proficiency in Customer Support and strong interpersonal skills to address client needs effectively. Expertise in Troubleshooting and Technical Support with a focus on resolving Microsoft 365 or Google Workspace issues. Strong Communication skills to provide clear explanations and updates to clients and team members. Provide technical support to customers via calls, emails, and remote sessions Draft clear, structured, and professional email responses to customers Perform timely follow-ups to ensure issue resolution and customer satisfaction Ability to work independently and manage multiple tasks efficiently. A background in IT, Computer Engineering, or related technical field is preferred. Familiarity with IT infrastructure management (cloud or on-premise) is a plus. Key Qualities
Vacancy posted 23 days ago
Similar jobs that could be interesting for youBased on the Customer Support Engineer in Raipur vacancy
- ...clients to achieve operational efficiency and innovation. Role Description This is a full-time on-site role based in Mumbai for a Customer Support Engineer. The Customer Support Engineer will be responsible for resolving technical issues, troubleshooting client queries, and...SuggestedFull timeRemote job
- We are hiring multiple Technical Support Engineers to support global SaaS products, enterprise applications, and IT systems. These long-term,... ...roles are ideal for professionals who excel at troubleshooting, customer interaction, application support, and technical analysis...SuggestedLong term contractContract workFreelanceImmediate startRemote job
Rs 148 per day
...Monitoring Service Private Limited L-148, 5th Main Road, Sector 6, HSR Layout, Bangalore, Karnataka, India - 560102 Job Title: Technical Support Executive Location: Remote Compensation: 4-5 LPA Employment Type: Full-Time About Omshakthi Monitoring Service Omshakthi Monitoring...SuggestedFull timeRemote job- ...business results. Our platform serves some of the world's largest organizations, and we're looking for a skilled Product Support Engineer to ensure our customers get the most out of our technology. Please Note - Candidates with Production Support, Infra Support, Desktop /...SuggestedImmediate startRemote job
- Job Title: Technical Support Engineer Location: India (Remote) Experience Required: 5–8 Years Employment Type: Full-Time (US Hours) About ORO... ...be responsible for providing technical support to enterprise customers after they’ve gone live with our platform. Your primary focus...SuggestedFull timeRemote jobFlexible hours
- Job Title: Technical Support Engineer (Remote - India) Job Summary We are looking for a reliable and customer-focused Technical Support Engineer to assist users with technical issues and ensure a smooth product experience. The ideal candidate will have a strong problem-solving...Remote job
- About the Role Technofocus is hiring LMS Support Engineers to manage inbound support across our suite of cloud-based learning and events platforms. You will be the first point of contact for learners, administrators, and general enquiries coming into our support inbox — resolving...
- ...Support Engineer Abu Dhabi, UAE Long Term Contract Experience At least 4–5 years in IT with a banking background, with at least 1–2 years in a role involving handling of application systems and technical systems. Strong experience in team collaboration within a service...Long term contractNight shift
- Informatica Support Engineer (Day Shift Available!) Remote Shift: Thursday-Monday Total: 40 hours/week 30 hours: Client support 10 hours: Code enhancements Client support shifts available (IST): 10:00 AM - 4:00 PM 4:00 PM - 10:00 PM Position Overview We are seeking experienced...40 hours per weekRemote jobShift workNight shiftDay shift
- ...banking and financial services, insurance, information technology, healthcare, retail and supply chain. We are seeking for Base24-eps Support Engineer Position Position Details: Job Type: Permanent Location: Remote Timings : Regular working hours Experience: Min 4+ years of...Permanent employmentRemote job
- ...Job Title IT Support Specialist Description We are looking for a customer-focused IT Support Specialist to provide technical assistance and resolve hardware, software, and network issues for end users. The ideal candidate will deliver timely, high-quality support,...Remote job
- About the Job As a Service Desk Engineer at Aspire, you will determine problems within specific... .... What You'll Do Provide technical support via phone, email, chat, or ticketing... ...monitor and report threats. Deliver excellent customer service and user education. Support IT...Long term contractWork at officeRemote job
- ...part time remote interviewer for Vmware Horizon / Omnissa VDI Support Engine e r . Please apply immediately if you are interested. you will... ...from 2600 companies, delivered 3.5 Lakh interviews, customers fortune 500 companies, 25+ crores paid to part-time interviewers...Full timePart timeFreelanceImmediate startRemote jobWeekend workWeekday work
- Experience Required: 3-5 Years Shift timing - (Rotational Shift ) Location: Remote Job Summary: We are seeking experienced IT Support Engineers with strong backgrounds in Managed Service Provider (MSP) environments. The ideal candidates will have 3-7 years of hands-on experience...Remote jobShift work
- Job Title: L1 Technical Support Role Overview: The role involves handling technical and billing-related queries from B2C and B2B clients... ...chats, and tickets. The L1 team performs initial troubleshooting, customer assistance, and escalates unresolved or privileged issues to the...Contract workWork at officeUS shiftShift workNight shiftAfternoon shift
- ...application connectivity, anywhere. We are hiring a Technical Support Engineer for a leading support position based in India. Reporting to :... ...Remote Direct Employment Responsibilities : Supporting our global customers via email, phone, and webcasts, guiding customers, partners...Remote job
Rs 3.5 lakh p.a.
Job Description: Customer Support Executive (Banking Back-Office) Location: Malad, Mumbai, Maharashtra Salary: ₹3.50 Lakhs Per Annum (LPA) Process: Banking Back-Office Joining: Immediate Joiners Preferred Role Objective: We are looking for detail-oriented professionals to manage...Immediate startShift work- ...specializing in designing and executing innovative campaigns to support businesses through various stages of the product lifecycle. RewardPort's expertise lies in helping companies and brands achieve customer acquisition, retention, referrals, and loyalty. By offering customized...Full time
- ...Summary EaseMyTrip, or EMT for short, is one of India's top travel agencies, with a customer-centric approach that includes a no-convenience fee option and a wide distribution network supported by a hybrid platform. We're seeking for Flight Support / Task List Executive who...Hybrid workImmediate startFlexible hoursShift work
- Job Title: Customer Support Executive - E-commerce (Buyer & Seller Support + AI Enablement) Experience: 2-4 Years Location: Marol, Andheri Type: Full-time | On-site Timing: 9:30 AM - 6:30 PM (Mon-Fri WFO, All Sat WFH) About Gajab: Bring the Bazaar Online Gajab is reimagining...Full timeWork from homeWorking Monday to Friday
- ...a YC and Matrix-backed AI platform that automates up to 80% of support tickets with 98% accuracy. Our clients include Fortune 500 companies... ...01, and EU AI Act compliant. About the role We're looking for a Customer Support Executive who takes ownership, communicates clearly, and...Full timeRemote jobHome officeFlexible hours
- Job Description: We are looking for a Customer Support Executive with excellent communication skills to provide high-quality support to our clients. The ideal candidate should be fluent in English , customer-focused, and capable of handling client interactions professionally...Work at office
- ...HQ'd in Atlanta with a stellar history supporting both Tier 1 and 2 ERP projects including... ...staffing needs covering: data cleanse, customizations, lift & shift, cloud & data migrations,... ...Linux Debian / Virtualization Support Engineer with a strong background in Networking...Hourly payPart timeHybrid workShift work
- ...From Home) Compensation: ₹160 per hour Shift Timing: US Shift (Anytime between 6:30 PM - 6:30 AM IST) Job Description We are hiring Customer Support Executives with experience in US Healthcare processes and ticketing tools (Saber or similar) for a voice-based role. The position...Hourly payLong term contractContract workRemote jobWork from homeUS shiftShift workNight shift
- SQL Server Support Engineer I Role Summary The SQL Server Support Engineer I is responsible for day to day support and operational management of SQL Server environments that underpin the Elevation Builder platform. They focus on monitoring, maintenance, incident resolution,...
- ...Description This is a full-time, on-site role for a Technical Sales Support Engineer located in Pune City. The Technical Sales Support Engineer... ...technical expertise during the sales cycle, addressing customer inquiries, troubleshooting technical issues, assisting in sales...Full time
- Job Title: Customer Service Associate Location: Remote (Work from Home) Work Timings: 2 PM to 11 PM or Split Shift: 6:00 PM - 12:00 AM and... ...and assist students through processes remotely (calls/chat/support tools). Maintain and update data records accurately. Prepare daily...Immediate startRemote jobWork from homeShift work
- Role Overview: Medical Customer Support Remote Position Based in India As a Customer Service Representative, you will handle inbound customer interactions, providing accurate information, resolving inquiries and ensuring a seamless and professional service experience within...Remote job
- ...Occasional travel to our Berlin, Germany office is expected every 4 months About the Role We are looking for a dedicated and proactive Customer Support Specialist to join our remote team in India. In this role, you will work across our two brands, Langship AI and AI Bootcamp,...Work at officeRemote job
- We are hiring for a MNC Company for Language Interpreter (Customer Support) Role. Permanent Work From Home PAN India Languages :- Excellent English + Tamil/Bengali/Urdu/Gujarati/Punjabi/Nepali/French Note :- Excellent English Speaking Skill Is Mandatory Job Description: This...Permanent employmentFull timeRemote jobWork from homeShift workNight shiftDay shift
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Support Engineer. Be the first to apply!
