Customer Support Executive - US Healthcare and ticketing tools Voice Process (Night Shift | Remote)
CountriTech
Please Follow Our LinkedIn Page Job Type: Contract (Long-Term: 3–5 Years) Work Mode: Remote (Work From Home) Compensation: ₹160 per hour Shift Timing: US Shift (Anytime between 6:30 PM – 6:30 AM IST) Job Description We are hiring Customer Support Executives with experience in US Healthcare processes and ticketing tools (Saber or similar) for a voice-based role. The position involves handling inbound and/or outbound calls with US-based clients while ensuring high-quality service and compliance. Key Responsibilities Handle voice interactions with US healthcare customers professionally Address patient/provider queries related to healthcare services Use Saber tool or ticketing software to manage and track cases Maintain accurate records of customer interactions Ensure adherence to compliance standards such as HIPAA Meet quality and performance metrics Eligibility Criteria Mandatory: Experience in US Healthcare voice process Mandatory: Experience with Saber tool or any ticketing software Prior experience in international call centers (US/UK preferred) Good understanding of healthcare workflows and compliance (e.g., HIPAA) Excellent English communication skills Undergraduate candidates are welcome Technical Requirements Personal laptop/PC with Windows 11 Minimum 16 GB RAM Dual-screen setup (Laptop + 1 external monitor) High-speed, stable internet connection Work Requirements Comfortable working night shifts (US time zones) Ability to work independently in a remote setup Strong attention to detail and problem-solving skills Additional Information Long-term contract (3–5 years stability) Opportunity to build expertise in the US healthcare and ticketing tools domain
Vacancy posted 23 days ago
Similar jobs that could be interesting for youBased on the Customer Support Executive - US Healthcare and ticketing tools Voice Process (Night Shift | Remote) in Raipur vacancy
- **** FOLLOW OUR VIRTUAL LAB TECH PAGE ON LINKEDIN **** About the Role We are looking for Customer Support Representatives to support a US Healthcare client. This role involves handling patient or provider interactions through voice and/or non-voice channels while strictly following...Remote jobNight shiftHourly payWork from homeUS shift
- **** FOLLOW OUR VIRTUAL LAB TECH PAGE ON LINKEDIN **** Job Type : Remote | Work From Home | Night Shift (US Hours) About the Role: We are looking for Customer Support Representatives to support a US-based Travel & Hospitality client. The role involves handling customer interactions...Remote jobNight shiftHourly payWork from homeUS shift
- Work from Anywhere in India | US Shift | GCC Setup Are you an experienced customer support professional with a strong background in international voice processes? We're building a dedicated customer support team in India for a leading global event ticketing platform and are...Remote jobNight shiftWork from homeUS shiftAfternoon shift
- Role Description As a Customer Experience Agent, you will manage customer queries... ...email and chat - there is no voice component to this role. You will support e-commerce customers with their orders... ...accounts, and related concerns, working a night shift aligned to US business hours....Remote jobNight shiftContract workWork from homeUS shiftShift work
- US Recruitment Opportunity | Civil Engineering & Architecture | Remote India | Night Shift Job Title: US Recruiter - Civil Engineering & Architecture Location: Remote India Shift: Night Shift (US Time Zones) Job Type: Full-Time Industry: Construction Job Summary: We are seeking...Remote jobNight shiftFull timeUS shiftShift work
- ...Kindly note: This is a remote role that requires working during U.S. night hours. Please apply only if you're comfortable with the night shift. Working Days - 5.5 days Mode - Remote Who... ...toughest interviews. You could think of us as “the everything store” for career transitions...Remote jobNight shift
- Troopr Labs | Remote | US Hours / Night Shift | 1-3 Years | Full-Time Product: Enjo.ai — Enterprise AI for Service & Support Automation About Troopr Labs We build AI products for modern enterprises. ~30-person team. Bootstrapped and profitable. Our products are used by...Remote jobNight shiftFull timeUS shift
Rs 70000 - Rs 100000 per month
...traders, futures traders, and quants. We support trade imports from 250+ brokers and provide 600+ analytics tools, options flow analysis, and custom reporting. We are a small, fast-moving team... ...The role Live chat and email support for US/global users during Indian night hours....Remote jobNight shiftLong term contractShift work- Job Location: Remote Shift Timing: 6:30 PM to 4:00 AM (Mon to Fri) Years of experience: 5 to... ...Primary Responsibilities: Vendor Bills Processing Vendor Statement Reconciliation Bank Entries... ...and Payroll Entries Preparation of customer invoices and mailing AR and Revenue Reconciliation...Remote jobNight shiftWorking Monday to FridayShift work
- ...Title: Business Development Associate - US Market - Pre sales Location: Remote(US Time Zone alignment required)... ...the first touchpoint for potential US customers, showcasing the value of Bhanzu's... ...accurate records in CRM systems and support pipeline management Gather market insights...Remote jobNight shift
- Job Description: We are looking for enthusiastic and customer‑focused Customer Support Executives to join our team. This is a work‑from‑home opportunity , open... ...with up to 6 months of experience in customer support, voice, or non‑voice processes. Key Responsibilities: Handle...Remote jobWork from homeShift work
- ...Analyst for their client to provide support to academic and scholarly... ...and medical publishing customers with content hosted on the client... ...content problem intake and ensuring tickets and issues are fully... ...problems efficiently. This is a remote contractual opportunity for 1...Remote jobNight shiftContract workAfternoon shift
- ...About Gleantap Gleantap is an intelligent customer experience platform built for fitness and wellness businesses. We help... ...cracks, you'll thrive here. You will be working in US Eastern Timezone (India night shift - 6.30pm - 2.30am) What You'll Do Onboard new clients...Remote jobNight shiftLong term contractFull time
- ...and Matrix-backed AI platform that automates up to 80% of support tickets with 98% accuracy. Our clients include Fortune 500 companies... ...EU AI Act compliant. About the role We're looking for a Customer Support Executive who takes ownership, communicates clearly, and genuinely cares...Remote jobFull timeHome officeFlexible hours
- ...Hitachi) ~95% of our revenues accrue from US, Europe, Japan based customers ~ We work with clients across the global Transportation, Energy/Process, Industrial Products, Hi-Tech, Ed-Tech... ...Services Former Wipro, EDS Chief Executive Founded Creative Synergies Group In...Remote jobFull timeOverseas
- ...motion, and content creation to support both product and marketing... ...with global teams and work in US business hours, supporting both... ...leadership teams to bring ideas to execution What We’re Looking For 3-6 years... ...ability Comfortable working in night shift / US hours and collaborating...Night shiftUS shift
Rs 75000 per month
...company. The Role This is a front-line customer success role (US hours overlap required). You're the... ...actually do, day to day: Handle incoming support conversations on Intercom, often... ...queue. No one is going to micromanage your ticket pipeline or tell you which conversation...WorldwideUS shift- ...looking for a detail-oriented Visa & OCI Processing Specialist to handle all visa... ...documentation. This is an offshore role supporting our US-based travel agency. The ideal candidate... ...in MS Office, Google Workspace, and CRM tools Ability to work independently with minimal...Night shiftOverseasUS shift
- Position Title: Business Development Manager / Sales Manager Industry: US Staffing, IT Consulting & RPO Compensation: Commission-Based (High... ...Potential) Employment Type: Contract / Commission Model Location: Remote / US Market Focus Role Overview We are seeking a results-driven...Remote jobContract work
- ...increase registrations Qualify leads based on customer interest and requirements Maintain... ...international customers Experience handling US, UK, Canada, Europe, and Australia leads preferred Comfortable working in night shifts Comfortable making high-volume outbound...Remote jobNight shiftWork from homeShift work
- Job Title: L1 Technical Support Role Overview: The role involves handling... ...B clients via calls, chats, and tickets. The L1 team performs initial troubleshooting, customer assistance, and escalates... ...resolutions and maintain records in tools like Hub Spot and Intercom Track...Night shiftContract workWork at officeUS shiftShift workAfternoon shift
- ...an “MSP Client Acquisition Manager (US Staffing)” to join our team in India (Remote) to drive US business growth... ...Staffing) Location: India (Remote) Shift: US Time Zone **** it is a pure Sales... ...programs and vendor partners Develop and execute strategies to penetrate new MSP...Remote jobContract workShift work
- ...premises and cloud environments, supporting critical business platforms. Important... ...: Any – Work From Home Shift: Must be available to work in USA time zones (Night Shift) Website: Salary: As... ..., Ansible, Terraform, or similar tools Wireless networking and monitoring...Remote jobNight shiftImmediate startWork from homeShift work
- ...Pharmacology Faculty (Part-Time | Remote) Work From Home ⏰ Flexible... ...Global is a fast-growing Healthcare EdTech platform led by Dr. Akram... ...Study-abroad pathways Joining us means becoming part of a founder... ...strategies) Provide academic support and mentorship on subject concepts...Remote jobPart timeWork from homeFlexible hours
Rs 2 - 3 lakhs p.a.
...& Marketing company providing remote services across the USA. Focused... ...with their goals, offering customized recommendations, regular performance... ...reports, and continuous support. We are dedicated to helping hotels... ...a Hotel Sales Coordinator – US Shift. In this role, you will...Remote jobFull timeUS shift- ...Years+ Location: Indore, Raipur, Gurgaon, Bangalore (Remote) Shift: 6:00 PM IST to 3:00 AM IST As a US IT Recruiter at NucleusTeq, you will play a crucial... ...role. NucleusTeq culture Our positive and supportive culture encourages our associates to do their best work...Remote jobFull timeContract workUS shiftShift work
Rs 14 - 16 lakhs p.a.
...Customer Success Manager Intern Pipeline AI · Remote (Strong overlap with US Hours) · Internship About Pipeline AI Pipeline AI is an early-stage AI company building... ...modern GTM teams. We help teams plan smarter and execute with confidence. We're moving fast, and every...Remote jobPaid InternshipFull timeInternship- About the job Role: Sr. Campaign Manager Work Mode: Permanent Remote Shift: Night Shift (9:00 PM - 6:00 AM IST) Working Days: Monday to Friday Key... ...+ years in Programmatic / Ad Operations and experience on DMP tools like Octane 11 and Bombora What You’ll Do: Manage and optimize...Remote jobNight shiftPermanent employmentWorking Monday to FridayShift work
- We’re Hiring: Junior Accountant (Remote) Looking for an opportunity to work with US clients and grow in global accounting? Join our team! Experience: 1-3 Years Location: Remote (Night Shift) Type: Full-Time Salary: Up to 30k Per Month What You’ll Do Manage daily accounting,...Remote jobNight shiftFull time
- ...a MNC Company for Language Interpreter (Customer Support) Role. Permanent Work From Home PAN India... ...Job Description: This is a full-time remote role for a Language Interpreter. The Language... ...operating procedures required for the process and organization Job Role:- Language...Remote jobNight shiftPermanent employmentFull timeWork from homeShift workDay shift
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Support Executive - US Healthcare and ticketing tools Voice Process (Night Shift | Remote). Be the first to apply!
