Automation & Transform Operations - Associate

Job Description

Unleash your potential and shape your future by turning raw data into innovative automation solutions that strengthen operational efficiency through stakeholder partnership.

As an Operations Automation Associate within Custody Operations, you conduct intermediate intelligent automation and business analysis to translate operational requirements into process improvements. You gather information, execute, and implement automation and digitization initiatives that support operational efficiency. You collaborate with stakeholders to deliver outcomes aligned to standards and controls.

Job Responsibilities:

• Support process automation engagements through requirements gathering, solution design, development, testing, deployment, and continuous improvement while adhering to standards and controls
• Contribute to the operational automation strategy by using intelligent automation tools and defining objectives and key results, key performance indicators, and metrics that demonstrate benefits
• Partner with Technology to help establish the infrastructure needed to enable low-code automation solutions
• Utilize intelligent automation solutions to automate operational activities and deliver measurable benefits, including capacity creation, risk reduction, and streamlined processes

Required qualifications, skills, and capabilities:

• 5+ years of experience gathering and analyzing complex operational processes and data to develop accurate conclusions with sufficient understanding of risk implications
• Working knowledge of basic software development principles
• Intermediate experience using Microsoft Office applications
• Sound knowledge of one or more intelligent automation applications or programming languages
• Working experience with Alteryx macros, Tableau, UiPath, and Databricks

Preferred qualifications, skills, and capabilities:

• Bachelor’s degree or higher
• Knowledge of Node.js, React, Python, and application programming interface configuration
• Knowledge of prototyping tools such as Figma
• Elevated understanding of business analysis, design, development, testing, and deployment

"Developing experience using AI-powered analytics, workflow automation, or intelligent process tools to drive efficiency gains, reduce manual effort, or improve accuracy in operational processes.” 

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our  FAQs for more information about requesting an accommodation.

About the Team

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.