MS Dynamics 365 CRM Technical Consultant
MOURITech
Job Role: Dynamics 365 CRM Technical ConsultantClient Location: Hyderabad/ BangaloreShift: It could be UK/IST/AustraliaJoining: Earlier the bestEmployment: Full-timeExperience: 6+ Years- 6+ Years on experience in Microsoft Dynamics 365 Marketing/ Customer Insights Journeys (Real-Time Marketing) implementation and support.- Strong expertise in designing and configuring customer journeys, segments, triggers, email/SMS channels, personalization, and consent management.- Proven experience with Copilot capabilities, AI-assisted content creation, and marketing automations within D365 and Power Platform ecosystem.- Ability to perform functional analysis & work with business stakeholders to gather requirements, translate them into scalable solutions, and drive end-to-end delivery.- Hands-on experience with integration patterns (APIs, Dataverse, Power Automate) and aligning marketing journeys with CRM (Sales/ Service) processes.- Strong understanding of customer data modeling, segmentation strategies, and campaign performance tracking (KPIs, dashboards, insights).- Experience in Agile delivery, UAT support, and stakeholder communication, with ability to independently drive solution workshops and demos. (ref:hirist.tech)
Vacancy posted 21 hours ago
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