Inside Sales Associate (Renewals) - International

About Us: Through Bhanzu, we aim to eradicate math phobia and encourage careers in math and STEM among learners worldwide. Bhanzu is bridging the gap between dreams and competence by enabling students to realize their full potential and introducing them to science, coding, and AI through math. Role: Inside Sales Associate (Renewals) Job Description: Roles and Responsibilities: ·● Renewal Outreach: Initiate timely and personalized communication with customers approaching the end of their subscription cycle. ● Consultative Selling: Understand customer needs, showcase learner progress, and position Bhanzu's programs as essential for continued growth. ● Upsell Opportunities: Identify and pitch relevant upgrades or additional programs that align with the learner's journey. ● Customer Insights: Gather feedback and relay insights to internal teams to improve offerings and retention strategies. ● Pipeline Management: Maintain accurate records of renewal status, customer interactions, and performance metrics using CRM tools. ● Relationship Building: Foster trust and loyalty by delivering exceptional service and demonstrating genuine care for learner outcomes. Requirements: · Excellent written and verbal communication skills. · Ability to work under pressure. · Laptop is mandatory. · Willing to work in a startup environment (fast paced). · Willing to work 6 days a week. Please Note : it's individual contributor role