RTO and Insurance Incharge

Job Description:

Key Responsibilities

A. RTO (Vehicle Registration) Management

• Documentation & Submission: Manage and process all required documents for new vehicle registration with the respective RTOs (Ranchi, Koderma, Hazaribagh, Ramgarh, etc.).

• Compliance: Ensure complete adherence to all RTO rules, regulations, taxes, and fees for different vehicle categories and customer types.

• Liaison: Act as the primary liaison between the dealership, the customer, and RTO authorities to facilitate timely inspections, clearances, and the receipt of Registration Certificates (RC).

• Record Keeping: Maintain meticulous digital and physical records of all registration files, tracking status and reporting progress to the General Manager and Sales team.

B. Insurance Policy Management

• Policy Expertise: Maintain expertise in handling motor insurance policies and renewals, understanding different plans (e.g., comprehensive, third-party) and the products offered by various partners.

• Sales Support: Coordinate with the Sales team to ensure every vehicle is delivered with a valid insurance policy.

• Renewals & Claims: Manage the insurance renewal database, contacting customers for timely renewals, and assisting the service team with basic claim documentation support when necessary.

• Revenue Generation: Drive revenue by promoting value-added insurance products, accessories, and warranty packages.

C. Coordination and Administration

• Financial Reconciliation: Work with the accounts team to reconcile RTO-related expenses (fees, taxes) and insurance premiums, ensuring accurate financial reporting.

• Issue Resolution: Promptly resolve any discrepancies or challenges that arise with RTO documentation or insurance policy issuance.

• Team Coordination: Maintain strong coordination skills to work effectively with the Sales, Accounts, and PDI (Pre-Delivery Inspection) teams to align on delivery schedules.

Key Skills :

Company Profile

As an authorized Mahindra dealership, they offer a comprehensive range of vehicles, including SUVs like the Thar ROXX, XUV 3XO, Scorpio N, and XUV700, as well as electric vehicles and commercial vehicles.Their outlets are strategically located in Hazaribagh, Ranchi, Koderma, and Ramgarh to serve customers effectively. With a commitment to customer satisfaction, they provide services such as financing, insurance, test drives, and after-sales support. Their team of skilled professionals ensures that every service and repair meets the highest quality standards.