Average salary: Rs450,000 /yearly
More statsRs 3 - 6 lakhs p.a.
...JD For Quality Analyst:
1.5+ Yrs as a Quality Analyst in voice.
Monitor, evaluate and score against established quality assurance instruments and standards
Review, evaluate, and score open and closed customer issues tickets against established quality assurance instruments...
Rs 3 - 6 lakhs p.a.
...JD For Quality Analyst:
1.5+ Yrs as a Quality Analyst in Healthcare Domain.
Monitor, evaluate and score against established quality assurance instruments and standards
Review, evaluate, and score open and closed customer issues tickets against established quality...
...We are looking for Senior Quality manager - BPO. For more info contact ****@*****.***
JD for AGM / Senior Manager Quality
A) Master degree with 12 + years of experience in Quality Management, with a proven track record of leadership in similar roles.
B) Should...
...working closely with business technology and support areas to investigate and interpret test findings
Assist in the reception and quality assurance of the business requirements solution design and business process documents individual projects
Sound knowledge of Defect...
...Opening for Quality Analyst (Retail/Commerical)KYC for Leading MNCChennai
About Client:
~ Our client is a leading technology services and consulting company focused on building innovative solutions that address clients most complex digital transformation needs.
Designation...
We are Hiring Quality Analyst
Any Degree
Minimum 1 Years Experience as Quality Analyst in a BPO mandatory
Work Location : Guindy Chennai
Salary : Up to 4 LPA
call quality,quality control,customer service
...Monitor, evaluate and score inbound calls against established quality assurance standards
Review, evaluate, and score open and closed... ...A PERFECT CANDIDATE HAS:
-1+ years of experience as a quality analyst in both voice and non-voice (Sales call audit is preferable)....
...levels below this role as well as all peers.
● Conduct regular quality assessments of customer support interactions, including but... ...responsibilities of the role?
● Process Improvement and Analysis: Quality Analysts are responsible for assessing
existing business processes to...
Rs 1.8 - 3.5 lakhs p.a.
...skills for SQL analytics
~ Experience with writing complex SQL queries
Roles and Responsibilities
Provide SQL support to BPO operations
Assist in DDL and table creation tasks
Execute T-SQL queries for data analysis
Conduct SQL analytics to optimize processes...
Rs 0.5 - 3 lakhs p.a.
...solutions for clients. Headquarters based in Chennai, belonging to the Information Technology & Services sector.
Position: Telecaller/BPO
Location: Chennai
Experince : 0-3 Years
Employment Type: Full-time/Part-time
Job Summary:
We are seeking a...
...operations and activities within a particular territory or zone or industry. Requirements : Any experienced candidates in international BPO having minimum graduation as qualification with following skills : - Communication skills - MS office proficiency - Lead generation - B...
...conduct audits and reviews to assess delivery performance & process at regular intervals and to pre-empt risks.
Analyze performance and quality metrics and facilitate remedial actions needed to meet program and company goals.
Identify industrialization & process improvement...
Rs 20000 - Rs 27000 per month
...Job Overview
Process Trainer - BPO role in Chennai with 1-3 years of experience. Full-Time employment offering. , the Process Trainer - BPO will support BPO training, focusing on voice process, product, and sales training.
Qualifications and Skills
Process trainer...
Demonstrates high level of leadership, interpersonal and client relationship skills
Provide expertise and guidance to the team on administrative and process aspects.
Serves as liaison between team, clients, leadership, and various other support team
Identifies ...
Gather, analyze, and deliver information in a clear, concise, and meaningful format
• Provide narratives to support conclusions of internal and external research in the English language to include proper grammar and sentence structure
• Supporting Customers by verifying...
...Hiring for Process Trainer - BPO role in Chennai
Interested candidates Reach HR Haritha @ (***) ***-**** for interview schedule
Experience : 1-3 years of experience.
Full-Time employment
Will support BPO training, focusing on voice process, product, and sales training...
...Positions General Duties and Tasks:
• Process Insurance Claims timely and qualitatively
• Meet & Exceed Production, Productivity and Quality goals
Review medical documents, policy documents, policy history, Claims history, system notes and apply the trained client level...
Rs 1 - 3 lakhs p.a.
...We are looking for Team Leader for BPO (Sales) Team Handling For more into contact to HR Kavya-(***) ***-****.
Designation : Team Lead (Sales team handling)
Gender : Male or Female
Experience: Minimum 1year experience as Telesales Team Lead
Experience in voice...
Rs 1 - 3 lakhs p.a.
We are looking minimum 8months of experience as Telesales Team lead. For more info contact to HR Kavya-(***) ***-****.
Process : Team Lead (Sales team handling)
Gender : Male or Female
Experience : min 8mon to 1yr experience as Telesales TL experience in voice ...
Any qualification apply now
Available for you sir thank u
...Job Title: KPO/BPO
Job Location: Chennai
Client: HP
Eligibility Criteria:
02 years of experience in BPO/KPO order booking/management.
Freshers must possess their provisional certificate.
Candidate must reside in Chennai.
Responsibilities:...
...customer inquiries, issues, and escalations are handled in a timely and professional manner. - Monitor customer interactions to maintain quality standards and compliance with company policies. - Identify opportunities for process improvement to enhance the overall customer...
...About Client:
A leading Insurance BPO
Job Responsibilties:
The Head of Delivery Insurance will plan direct and oversee... ....
Will be responsible to:
Ensure high quality and consistent delivery.
Look out for continous imporvements...
Job Description:
Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and...
...Job Description
Project Role : Quality Engineering Lead (Test Lead)
Project Role Description : Leads a team of quality engineers... ...analysis team working closely with Project Managers, Business Analysts, Release management and end users to validate data flow activity...
...system requirements
· Monitor debugging process results
· Track quality assurance metrics, like defect densities and open defect counts... ...university
· 6+ years of experience as a Salesforce Quality Analyst in a mid-large sized organization
· Experience w/ Salesforce...
Job Title:
Supervisor Quality
Job Description
Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their...
...with teams, and document procedures and results to ensure software quality throughout development cycles.
Imagine yourself going to... ...provide timely and meaningful feedback.
Collaborate with Business Analysts, Developers, and Team members to clarify requirements and define...
...Job Description
Project Role : Quality Engineer (Tester)
Project Role Description : Enables full stack solutions through multi-disciplinary team planning and ecosystem integration to accelerate delivery and drive quality across the application lifecycle. Performs...
...This position serves as the Overall Head of Quality Assurance for AsianPPG manufacturing facilities at Sriperumbudur and Faaber, responsible for managing Quality approvals, drive internal Quality improvements, act as Quality Coordinate for the customers serviced from these...