Average salary: Rs451,343 /yearly
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...it offers top-to-bottom positions and great opportunities for growth. Visit for more details.
Job Overview
Junior Quality Analyst - BPO role with 1 to 3 years of experience in Malad. Join Hemocean Outsourcing, a leading company in training and placement services...
Rs 3 - 6 lakhs p.a.
...JD For Quality Analyst:
1.5+ Yrs as a Quality Analyst in voice.
Monitor, evaluate and score against established quality assurance instruments and standards
Review, evaluate, and score open and closed customer issues tickets against established quality assurance instruments...
Rs 3 - 6 lakhs p.a.
...JD For Quality Analyst:
1.5+ Yrs as a Quality Analyst in Healthcare Domain.
Monitor, evaluate and score against established quality assurance instruments and standards
Review, evaluate, and score open and closed customer issues tickets against established quality...
...evaluating compliance with call center procedures and regulations, identifying opportunities for process improvement, conducting regular quality assurance audits, providing feedback and coaching to call center agents, and collaborating with management on training and...
...Designs auditor quality parameters.
Provides inputs based on data analysis for process improvements using basic quality tools.
Facilitates process improvement meetings along with respective team in a domain to achieve the desired results.
Accurately reports data for...
...call monitoring and develop process improvements to improve the quality and effectiveness of calls when required.
● Provide feedback to... ...'s Degree.
● Minimum 2 yrs of experience as a Quality Auditor/Analyst.
● Should be well versed with G-Suite and Microsoft Excel.
●...
...individuals with the right job opportunities. Visit our website at for more information.
Job Overview
We are hiring a Telugu BPO Quality Analyst with 1 to 3 years of experience in the Junior role. As a Telugu BPO Quality Analyst, you will be responsible for ensuring the...
Quality Analyst (BPO)
➖✅➖
Min 1 year exp in same
Call audit exp
Noida sector 59
Salary 30k-40k
Monitor calls: Assess agent performance, monitor trends, and analyze competitor call centers
Formulate and verify call center process controls: Monitor customer...
...Solutions is a leading staffing and recruiting company in the BPO industry dedicated to providing top talent to organizations across... ....
Role and Responsibilities:
We are seeking a talented Quality Analyst with excellent communication skills in English and Hindi. The ideal...
...As a Call Quality Auditor/Analyst, your responsibilities include call monitoring for the calls (or cases worked upon) handled by the customer service agents, performing quality audits, conducting analysis etc.
• Audit various transactions / processes to ensure no deviation...
Job Title: Quality Analyst Manager - BPO**
**Location: Ghansoli- Mumbai
**Job Type: Full-time**
**Responsibilities:**
- Lead and manage a team of Quality Analysts, providing guidance and support.
- Develop and implement a robust quality assurance framework for BPO...
Conducting call quality audits on customer interactions to ensure adherence to quality standards and compliance requirement
Analyzing data... ...1.5 years of experience in the Quality Assurance domain in the BPO industry
Excellent communication skills in English, both...
6 months and above call audit experience is a must. Any qualification is accepted Immediate joiners are preferred
Day SHift
6 days working
Walkin interview
Call 908761946
...Role Purpose
The purpose o central quality analyst role is to conduct quality audits and perform analytics in different areas as defined by... ...global standards with respect to process and quality in the ITES/BPO industry - Master
Leveraging Technology - Knowledge of...
...We are looking for Senior Quality manager - BPO. For more info contact ****@*****.***
JD for AGM / Senior Manager Quality
A) Master degree with 12 + years of experience in Quality Management, with a proven track record of leadership in similar roles.
B) Should...
...Location: Mohali
Qualification / Eligibility Criteria:
~1 year experience as a quality analyst
~1-2 years of experience (preferably in handling BPO business)
~ Excellent command over English (Verbal & Written)
~ Working knowledge of Excel, Power Point & Word
~ Understanding...
Roles and Responsibilities
Booking Journal Entries basis bank statements and client
Preparation of Bank Reconciliation and maintaining the respective financial logs
Prepare monthly financial reporting package for the Hedge Funds, including the determination of "Net ...
Job Title: Quality Analyst
Location: Sector 1, Noida
Industry: BPO
Experience: Min.1.5 years experience required as a QA (in the Quality Assurance domain)
Candidate should be from Delhi,Noida,Ghaziabad
Job Description:
We are looking for a Quality Analyst to...
Role Description
The primary goal is to Perform Account Reconciliation for the client across multiple portfolios
Responsibilities
. Performing daily end to end cash reconciliation activities that includes conducting analysis and recording transactions
. Identifying...
...Job Title: Quality Analyst
Responsibilities:
Conduct quality assessments on customer interactions across chat and voice processes.
Develop... ...or equivalent work experience.
Proven experience in a BPO Quality Analyst role with exposure to chat and voice processes....
