Average salary: Rs289,730 /yearly
More statsSearch Results: 92 vacancies
Job Title: SPE/SME for webchat
Reporting to: Team Leader
Objectives
Email Management team is part of customer service function of Mortgage servicing.
Associates in this team, respond to customer inquiries ...
...equipment’s to keep track of each of their proper functioning and upkeep
# Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe
#
#
~ Perform root cause analysis of the tickets...
...process to release a functional, performant and secure application on a regular basis.
Experience in the healthcare industry and/or chat applications is preferred.
Agility and ability to adapt quickly to changing requirements and scope and priorities.
Education...
...agreements for phone and email cases.
Work from Home- work-arrangement
Key job responsibilities
* Respond to Seller Queries via Phone, Chat and Email
* Handle queries from sellers across the world in their time zone
* Follow available guidelines while handling contacts...
...to create consumer-facing Chatbots with personality, character and human user interactions.
Responsible for Designing and testing of chat conversations, flows, and user journeys based on different bot personas.
Creative thinking of user’s conversational journey with a...
Rs 25000 - Rs 30000 per month
...Excellent customer service abilities
Roles and Responsibilities
Provide technical support to customers via phone, email, or chat
Assist customers in troubleshooting technical issues
Collaborate with the technical team to resolve complex problems
Ensure customer...
...showing empathy and excellent communication to answer customer questions and resolve issues through various technologies including web, chat, email, case updates, as well as direct telephone support.
Understanding the ServiceNow platform and all core functionalities will...
...Operations Manager has the drive and intellectual horsepower to resolve difficult customer issues; directly supports customers through telephone, email, and chat services as applicable
Demonstrable troubleshooting skills with the help of engineers
Cross-team collaboration...
...obsessed with quality, and customer service. The analyst would be required to handle multi-channel communication including calls/email/chat/SMS/web cases.
Essential Duties and Responsibilities
Software support including knowledge of third-party software and custom apps...
Rs 6 lakh p.a.
...place to ensure your time will come for opportunities in a potential leadership role. Ok, seriously you sound like my ideal match, can we chat?
This is a temporary position to start, based on performance & fit with position the potential to become regular status with benefits...
...Responsibilities
The Product Support Representative responds to customer product inquiries via telephone or in written internet-based email or chat sessions.
Resolves customer concerns raised during installation, operation, maintenance or product application or compatibility...
...stack, microservices and client/server-side APIs, RESTful APIs.
~ Proficiency with RESTful API usage, Integration patterns with OATH, Chat, Streaming, Payments, and CMS.
~ Experience in developing POC's & choosing 3rd party software products, technology frameworks and...
...1.Responsible for responding to customer requests, including but not limited to, answering calls via a phone queue, customer emails, chat support requests and providing after hours on call support for troubleshooting technical issues.
2.Support end-user devices/peripherals...
...questions, and troubleshooting related to AWS services. This may involve responding to customer inquiries through various channels like email, chat, or phone.
Responsible for diagnosing and resolving technical issues that customers may encounter while using AWS services. This...
...Management and automating business processes.
Supporting and maintaining ServiceNow modules for Incidents, Changes, Problems and Agent chat across the organization.
Designing and development of Integration with internal and external systems using Out of the box and custom...
...Onboard and off-board clients for ICE Data Derivatives products and services
Field client inquiries and requests received via email, Chat, Sales Force, and phone, including, but not limited to, product and application questions, as well as data and price confirmations....
Rs 3 - 6.5 lakhs p.a.
...team & culture
All of the above perks of joining a high potential company very early, along with a competitive market salary.
Let's Chat !
We are now building our leadership team and would love to chat with you
This is a great time to join the rocketship and...
...Senior Java Developer, you will be part of a team responsible for contributing to the design, development, maintenance and support of ICE Chat, a high-volume enterprise instant messaging application. This is an exciting opportunity for a technologist to make a significant...
...fast-paced environment, ensuring timely delivery and quality.
• Familiarity with the latest educational tools and tech trends, e.g. Chat GPT, etc.
• Passion for helping others succeed.
Job Overview
• Location: Hyderabad
• Job Type: Full-Time
• Work: Office
•...
NxtWave
Hyderabad
3 days ago
...experience in IT service management (Incident, Service requests, knowledge) and has excellent communication skills to support users over voice, chat and email with a strong hold in IT hardware and software troubleshooting's and analytical skills, exhibits excellent customer service...
